• Hike-footwear

Overview

Hike-footwear.com has a rating of 1.0 star from 6 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
6
How would you rate Hike-footwear?

Reviews (6)

Rating

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Thumbnail of user joanne
1 review
0 helpful votes
March 20th, 2024

First Hike Footwear said my order would ship immediately. 45 days later I sent an email to cancel the order and they refused to cancel. Once I received the order and realized the shoes have no sole or arch I tried to return. They do not answer emails, they will rip you off! Best thing you can do is dispute the credit card charge and report them to the Consumer Protection Agency like I did. Spread the word!

Thumbnail of user karenswan21
1 review
0 helpful votes
March 25th, 2024

I ordered 2 pairs of Hike barefoot shoes and haven't received either. What an absolutely awful experience with their customer service team. Dreadful. Months now and no refund. I'd really steer clear.

Tip for consumers:
I wondered if it might be a scam company but I really don't know. I just know that I'm out of pocket by nearly £100 and it's been an absolute nightmare trying to get any recompense.

Thumbnail of user devinareese
1 review
0 helpful votes
January 13th, 2024

I bought several pairs of barefoot shoes for my kids for Christmas. They didn't work out, but when I emailed Hike-Footwear.com on Dec. 28th, they never responded about the return. Nor did they respond to multiple submissions for a return after that, despite their website saying "30 day money back guarantee" if customer pays return shipping. Out $200. Scam!
If I had checked this first, I would have seen the red flags: https://www.scam-detector.com/validator/hike-footwear-com-review/

Thumbnail of user jwfry901
1 review
0 helpful votes
April 27th, 2024

I purchased a pair of shoes from Hike Footwear and when they arrived I found them to be uncomfortable and cheaply made. The shoes came with a 30 day money back satisfaction guarantee so I immediately reached out to the company for return instructions per their policy. They initially responded that they wanted to send me another pair rather than allowing me to return them for a refund. I politely responded that I didn't want another pair of shoes and I wanted to return the ones I had for a refund. Several days after not receiving a response I emailed them again. Still no response after 3 more emails. It is evident that they have no intention of honoring their guarantee so I am out over $80. This company ripped me off and I would recommend that you don't waste your money.

Thumbnail of user mrs.m21
1 review
0 helpful votes
April 11th, 2024

It is terrible doing business with this company. I ordered these shoes for my family. The toes didn't line up with our forefoot & toes. I tried calling,emailing & messaging the company on Facebook well within the 30 day return time. In calling, I tried different times of day. I was on hold at least 30 minutes. I gave up. I tried emailing for return instructions and address as instructed on their website. I finally received a response offering partial refund and still no return address. Now I am stuck with these shoes. There are similar shoes available for a much better price. Boo Hike Footwear.

Thumbnail of user scottieg20
1 review
0 helpful votes
April 3rd, 2024

Scam elderly people with no way to have questions answered. Phone number and email does not respond or answer. SCAM

Tip for consumers:
No working numbers or real email. Facebook said they had investigated this company. Said was legit. Must not have tried calling. Poor investigation by Facebook. Now the same company shows up in advertisements by supposely other companies. Learned lesson. Get off all social media and never order anything online from anyone associated with hike footwear.

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