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HiBidReviews 2,932

4.0

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

Instant Feedback

5,849 reviews
Texas
2 reviews
0 helpful votes
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Fast & Easy
December 11, 2023

No delays in bidding. The system was quick to accept my cc and then my bid.

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Thank you for your positive feedback! We're delighted to hear that your bidding experience was fast and smooth. If you have any further comments or suggestions, feel free to share. Happy bidding!

Texas
1 review
0 helpful votes
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This was my first time
December 11, 2023

Thinking I'm going to like online bidding now that I know how

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Welcome to online bidding! We're thrilled to be part of your first experience, Charlotte. If you ever have questions or need assistance, feel free to reach out. Happy bidding!

California
1 review
0 helpful votes
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Estate Sale
December 11, 2023

Plenty of time to evaluate each item and place a bid with the option to raise my bid or drop out.
I purchased 13 items relating to my old high school and artifact's of the city I left behind 34 years ago.
It was a great experience.
Chuck

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Hi Chuck, we're delighted to hear about your positive experience and meaningful purchases! If you ever have more nostalgia to explore or need assistance, we're here for you. Happy bidding!

Washington
1 review
0 helpful votes
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Had fun
December 11, 2023

Some items could definitely use better descriptions

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Garren! Delighted to hear we surpassed your expectations. We're here to make your bidding experience easy, exciting, and fear-free. Happy bidding!

Canada
1 review
0 helpful votes
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EXCELLENT and SO EASY
December 11, 2023

Hi there,
I love the HiBid platform. All the auctioneers are there. It's so easy to register. Even easier to bid. There's no worries and so much fun. Thank you!

Date of experience: December 11, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Janet! We're thrilled to hear you find HiBid excellent and easy to use. Making the bidding process worry-free and fun is our goal. Happy bidding and thank you for your support!

California
1 review
0 helpful votes
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I can't find any info on how to request shipping. I sent a message to the auction house, will follow up with a phone call.

Date of experience: December 10, 2023
Ben C. — HiBid Rep
over a year old

David, we have sent you a private message to help sort this issue!

Wisconsin
2 reviews
0 helpful votes
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The Big Tool Auction
December 10, 2023

Be experienced was smooth and clean and fun. And dealing with the people involved was also fun! Overall it was excellent!

Date of experience: December 10, 2023
Ben C. — HiBid Rep
over a year old

Hello Fred, we're thrilled to hear that your experience with HiBid was both smooth and enjoyable! Your satisfaction is our top priority, so if you have any specific feedback or concerns, please don't hesitate to reach out. We value your input and appreciate your ongoing support. Happy bidding!

Canada
1 review
0 helpful votes
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Great auction site
December 10, 2023

The online auction was very user-friendly. Got some great deals. So easy to bid. Just click the button and get the item you want.

Date of experience: December 10, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Nancy! We're delighted to hear that you found our auction site user-friendly and snagged some great deals. Bidding made easy is what we aim for. Happy bidding and enjoy your treasures!

Illinois
1 review
0 helpful votes
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I have been using HiBid for over 3 years now and never had an issue that amounted to anything. All is good.

Date of experience: December 10, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Bill! We appreciate your loyalty and are delighted to hear you've had a seamless experience with HiBid for over 3 years. If you ever need assistance or have questions, we're here for you. Happy bidding!

Michigan
1 review
0 helpful votes
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Most experiences have been positive but some sellers do not have online payment systems which i think would be mandatory for an online auction. Some of the sellers shipping is confusing and not seamless with the experience

Date of experience: December 9, 2023
Ben C. — HiBid Rep
over a year old

Anthony, we would like to help you with this. We have reached out via private message to better assist with this issue.

Arizona
1 review
0 helpful votes
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Great bidding site
December 9, 2023

Bidding and keeping track of your bids works great, searching for auctions works great, would be nice if through the app you could get a running total of the lots won so you can see how much total you spent instead of having to wait for an invoice from the auction company. Also the apps back button is a little wonky, sometimes it sends you back to the app launch page when you push the back button.

Date of experience: December 9, 2023
Ben C. — HiBid Rep
over a year old

Thanks for the feedback, Justin! We're thrilled you find bidding and tracking bids easy. Your input is valuable, and happy bidding!

Canada
1 review
0 helpful votes
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Awesome
December 9, 2023

Awesome as always only thing that could get better is more pictures of items. But that could be more on the hands of the auction company putting on sale.

Date of experience: December 9, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Allan! We appreciate your positive feedback. Your input helps us enhance the user experience. Happy bidding!

Arkansas
1 review
0 helpful votes
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Barber Auction NWA
December 9, 2023

Awesome folks at Barber Auctions in Sulpher Springs AR!
Bidding through the HiBid website and then dealing with the nice people at the local auction house made this a really great auction experience.

Date of experience: December 9, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Shootinok! We're thrilled to hear you had a great auction experience with Barber Auctions in Sulphur Springs, AR. Your positive feedback means a lot to us. Happy bidding!

Texas
1 review
2 helpful votes
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When an issue happens this site does respond, take responsibility or reaches out the auction's warehouse to do the right thing or back up the customer. Same thing with better business bureau, you are in your own to support and help yourself when the warehouse isn't truthful or fair so be ready for some frustration and dissatisfaction. Some ware house are awesome specially if they sell new thing but most are just trying to sneak broken things

HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 9, 2023
John - H. — HiBid Rep
over a year old

Hey Carlos, we've reached out privately requesting additional information regarding your review to better assist you. We look forward on hearing from you. Thanks!

Texas
1 review
0 helpful votes
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Dec. 2023
December 8, 2023

I was a first time buyer...I found it Quick,generous and worth every penny!

Date of experience: December 8, 2023
Ben C. — HiBid Rep
over a year old

Brooklynn, we're thrilled to have been part of your first-time bidding experience! If there's anything more we can do to enhance your future auctions, feel free to let us know. Happy bidding!

Colorado
1 review
0 helpful votes
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Easy and efficient
December 8, 2023

From registering through pickup, everything was easy and efficient.

Date of experience: December 8, 2023
Ben C. — HiBid Rep
over a year old

Thank you, Richard! We're delighted to hear that your experience, from registration to pickup, was easy and efficient. Your feedback is greatly appreciated. Happy bidding!

Georgia
1 review
0 helpful votes
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Good and service after the sale never a problem. Collect pocketknives a lot of choices.

Date of experience: December 8, 2023
Ben C. — HiBid Rep
over a year old

Norris, thanks for the rave review! We're delighted to be your go-to platform for fast and reliable service. If there's anything specific you'd like to see or any way we can improve, let us know. Happy collecting!

California
1 review
0 helpful votes
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Pleasantly surprised
December 7, 2023

The offerings were plentiful and of good standards.

Date of experience: December 7, 2023
Ben C. — HiBid Rep
over a year old

Warren, we're thrilled to pleasantly surprise you! Thanks for choosing HiBid. If there's anything specific you loved or any suggestions you have for us, feel free to share. Happy bidding!

Michigan
2 reviews
0 helpful votes
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Mostly seamless...
December 7, 2023

I like the bidding format on HiBid. The only thing that gets me is in the last moments of the bidding time when it goes to Live Bid - I wish it would not go away from the Watchlist page. Other than that, I think this is one of the best online auction platforms I have found, and I have used several over the last six years or so.

Date of experience: December 7, 2023
Ben C. — HiBid Rep
over a year old

Mark, thanks for the high praise! We appreciate your feedback. If you ever have more insights or questions, feel free to share. Happy bidding and thanks for choosing HiBid!

Oklahoma
1 review
0 helpful votes
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Easy platform to use. Never have problems tracking bids watch items. Easy to find auctions close to your area.

Date of experience: December 7, 2023
Ben C. — HiBid Rep
over a year old

David, we're delighted to hear that you find HiBid easy to use and efficient for tracking bids and watching items. We appreciate your positive feedback. If you ever need assistance or have more to share, feel free to reach out. Happy bidding!