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HiBid

Overview

HiBid has a rating of 4 stars from 2,833 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HiBid most frequently mention great experience, bidding process and online auctions. HiBid ranks 2nd among Auction sites.

service
433
value
143
shipping
114
returns
110
quality
130
This company responds to reviews on average within 2 days

Instant Feedback

4,638 reviews
+163
How would you rate HiBid?
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Tennessee
1 review
0 helpful votes
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I want my coins
June 25, 2024

I bid on two separate auctions and won coins on both I received my invoice for one auction and received my coins shortly after. Got charged 109 dollars for the coins on the other auction no invoice no coins no emails just look to be out some cash and I'm pissed. I will leave a 1 star review every day until I hear from someone.

Date of experience: June 15, 2024
Audriana B. HiBid Rep
2 months ago

We apologize for the delayed response, Gary, and understand your frustration. It sounds like there’s been a serious issue with your order, and we sincerely regret the inconvenience. Auctioneers are responsible for sending invoices and fulfilling orders, so we recommend reaching out to them directly to address this issue. If you need help contacting the seller or require further assistance, please feel free to contact our support team at 844-775-4774. We take concerns like yours seriously and will do our best to help resolve this matter as quickly as possible. Thank you for your feedback.

Canada
1 review
0 helpful votes
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This is great site/platform which provides access to multiple online auctions which are reliable and where you can find pretty much anything under the sun.
I am still new to HiBid, but appreciate the ease of search and navigating.

Date of experience: April 27, 2024
California
1 review
5 helpful votes
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Rip Off vendors
January 30, 2024

Been waiting over 2 months for an item I "won" and was charged. Messaged the vendor through the information that is available on here and just recently received a response with no expectation on when I will receive my item. Refund apparently isn't an option. Haven't received or heard anything from them ever since.

Date of experience: January 23, 2024
North Carolina
1 review
0 helpful votes
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Great site.
September 23, 2024

It's been a good experience with this site. They list a lot of auctions to choose from.

Date of experience: September 13, 2024
Kansas
1 review
1 helpful vote
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Most auctions are ran well, too many buyers do not inspect the items they are buying, almost everything is used so condition is in the eye of the beholder. I have had very good luck buying and selling with Barnyard auctions in Ottawa, Kansas. But all the local auctioneers have been good, as long as you ask questions and inspect when needed. If an auctioneer refuses to return your call or don't have a inspection time I would be leery.

Date of experience: October 3, 2021
Missouri
1 review
0 helpful votes
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Easy to use.
April 29, 2024

HiBid's easy to use format makes participating in online auctions both fun and easy. Once you have registered and have a payment source on file, biding on items whether a week in advance or in the last minute is a simplistic process. You can browse nearby auctions or consider taking a leisurely drive to retrieve won lots, as they give the option of searching by both zip code and mileage. HiBid is actually easier than using Ebay and PayPal, as you only have to log into one program to participate. Notifications about you item's status are promptly sent when outbid and contacting the seller with questions is an added option I've had success with previously. Summaries of your purchase and pick-up location are promptly sent upon closure of the auction.

Date of experience: April 19, 2024
Canada
1 review
0 helpful votes
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It went OK but there was 1 issue
June 14, 2024

I had called with a question before the auction and left a message as there was no agent to answer my call. NO ONE returned my call. I find that unacceptable

The bidding process was functional. It is important to have lot numbers on items that are to be in an auction. I see another auction that have items I am interested in bidding on but after 18 pages of things listed I saw there were no lot numbers assigned. I tried to scroll through the pages of items and I determined that without lot numbers, it was just too hard to follow when the hour long auction was taking to complete. I will pass on bidding on any further auctions that do not have lots numbers assigned. It is not the way to have a seller market their items

Date of experience: June 4, 2024
Audriana B. HiBid Rep
2 months ago

We apologize for the delayed response, Derek, and understand your frustration. It’s disappointing that your call was not returned, and we agree that timely communication is important. Regarding the lack of lot numbers, we understand how challenging it can be to navigate an auction without them. Auctioneers are responsible for ensuring their listings are clear and well-organized, and we encourage you to reach out directly to them for future auctions. If you need assistance or have any further questions, please contact our support team at 844-775-4774, and we can help facilitate communication. Thank you for your feedback, and we hope your future experiences are better!

Canada
1 review
1 helpful vote
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Pick up by appointment Monday to Friday. 9-5!
June 13, 2024

Most vendors open for a few hours on Saturday to make it easier for those of us who work. Not auction mongers from Richmond hill. The cost of the item and shipping and buyers premium cost as much as retail. Should have read the fine print

Date of experience: June 3, 2024
Audriana B. HiBid Rep
2 months ago

We apologize for the delayed response, Francois, and understand your frustration. We recognize how difficult it can be when pickup times are limited to weekdays, especially for those with work commitments. Auctioneers are responsible for their pickup schedules, but we agree that more flexibility would be helpful. We also recommend carefully reviewing auction terms, including shipping and buyers' premiums, before bidding. If you need further assistance or have any questions, feel free to reach out to our support team at 844-775-4774. We appreciate your feedback and hope future experiences are more convenient for you.

Texas
1 review
1 helpful vote
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I have bid and won some great stuff on Hi-Bid. From washing machine, clothes dryer, freezer. Jewelry and coins to metal detectors. I just got a lawnmower yesterday for a good price. You name it its on here.

Date of experience: March 28, 2024
Ben C. HiBid Rep
over a year old

Thank you, Scott, for your fantastic review! We're thrilled to hear that you've found a wide range of great deals on HiBid. We're glad you stumbled upon us through your Google search. If you ever need assistance or have any questions, don't hesitate to reach out. We look forward to providing you with more great finds in the future!

Iowa
1 review
0 helpful votes
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Easy and went smooth
September 28, 2024

Was very simple to use and a good experience. Would recommend it to others

Date of experience: September 18, 2024
Tennessee
1 review
0 helpful votes
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Sad monday
August 17, 2024

While in the last minutes of my bidding the bidding froze and I was unable to rebuild, and I lost the lir, The auctions continued to pause and finally I stopped bidding,I had planned to spend much more

Date of experience: August 7, 2024
Audriana B. HiBid Rep
1 month ago

Thank you for your feedback, and we’re sorry to hear about the issues you faced with freezing and pausing during the auction. We understand how frustrating it can be, especially when you were prepared to bid more.

If you continue to experience these issues, please reach out to us for assistance. We appreciate you sharing your experience, and we hope your future auctions go more smoothly.

Oklahoma
2 reviews
1 helpful vote
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Great site depending on what you're looking for, can be anything from jewelry, antiques, furniture, toys, etc. Always a wide variety and sometimes good pricing/ bidding, dependent on what you're looking for.
Always fun to shop, the buying part cuts into my allowance, but as is said, you can't take it with you…

Date of experience: March 19, 2024
Canada
1 review
0 helpful votes
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Fast service
September 30, 2024

Help was very good. First time ordering from the USA. Good help

Date of experience: September 20, 2024
Georgia
1 review
0 helpful votes
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No paid invoice? No shipping information?
May 14, 2024

I expected a fairly prompt notice of my winning bids, along with a paid invoice and instructions for arranging shipping. Auction ended on Thursday and it is now Saturday. No emails. No texts. No phone calls. Crickets. Guess I will have to complain to Customer Service and hope for the best.

HiBid attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2024
Audriana B. HiBid Rep
2 months ago

We apologize for the delayed response, Pennie, and understand your frustration. Auctioneers are responsible for sending invoices and shipping information, and it’s unfortunate that you haven’t received those yet. We recommend reaching out directly to the auctioneer for clarification on your payment and shipping details. If you're still not getting a response or need assistance, please contact our support team at 844-775-4774, and we’ll help facilitate communication. We appreciate your feedback and hope your issue is resolved promptly.

Florida
1 review
0 helpful votes
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Great!
September 30, 2024

Bidding was easy, Pickup was easy! Nice folks! Well pleased!

Date of experience: September 20, 2024
Idaho
1 review
0 helpful votes
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Satisfaction
September 30, 2024

I follow Hibid, far and wide. Yesterday I bought an Item in Newfoundland.
Very pleased

Date of experience: September 20, 2024
Wisconsin
1 review
0 helpful votes
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Couple questions?
May 7, 2024

First my fault for not taking a screen shot! But I'm thinking a couple items I bid on did not say X2 as far as the price on multiple items? When I look back it doesn't show any items as X2, or what ever the quantity of the lot is! Second I never got an invoice from HiBid as was stated in my email? Yes I checked my spam
Thanks, easy way to bid!

Date of experience: April 25, 2024
Canada
1 review
1 helpful vote
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Mostly a good experience
May 7, 2024

Website crashed a couple times and would not load right when an item we were bidding on was coming due to sell. Also, wish in all modes there was a show all. Pain to have to scroll and when u loose your place by going in to look at an item. Should go back to where u were in catalogue option

Date of experience: April 26, 2024
Florida
1 review
0 helpful votes
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Confused
July 8, 2024

I bid and bid the auction is over and it just says you may have won this item. It has done this about 4x.
I have no idea what's going on. I always thought when it says the auction is over it's over. It doesn't start all over again. I think I won one auction since it said you won but it disappeared and I never heard anything about it. Like I said I am confused.

Date of experience: June 28, 2024
Audriana B. HiBid Rep
1 month ago

We apologize for the delayed response, Barbara, and understand your confusion. The "You may have won" message typically appears while the auction is finalizing the results, which can take a little time after the auction ends. Once the auction is officially over, the final results should be updated in your account, and you should receive a notification. We recommend checking your Past Bids section to see the status of your auctions. If you’re still unsure or haven't received confirmation, feel free to contact our support team at 844-775-4774, and we’ll help facilitate communication with the auctioneer. Thank you for your feedback, and we hope your future experiences are clearer!

Indiana
1 review
0 helpful votes
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This website sucks
September 1, 2024

Tried for over an hour to get logged on so I could bid, never was successful, not sure what the problem was Oh Well...

Date of experience: August 22, 2024
Audriana B. HiBid Rep
1 month ago

Thank you for your feedback, and we’re really sorry to hear about the trouble you had logging in. We understand how frustrating it can be to spend so much time trying to access the site without success.

If you continue to experience login issues, please feel free to reach out to us so we can help troubleshoot and resolve the problem. We want to make sure you have a smooth and enjoyable bidding experience.

We appreciate you sharing your experience, and we hope your next attempt is much more successful.