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HiBidReviews 2,919

4.0

From the business

About HiBid

HiBid is the premier auction platform for selling a huge variety of items. Everything from real estate, cars, and fine jewelry to collectibles, sports memorabilia, and personal property is open for bidding on HiBid.com at any given time. Thousands of auction companies worldwide use HiBid to conduct live webcast, online-only, and absentee bidding auctions. With a wide range of items always available at auction, HiBid has something for everyone.

Ideal For Local & Online Auctions

HiBid supports multiple types of online bidding, giving auctioneers the options they need to host auctions large and small either in-person or online. This gives bidders from around the world immediate access to huge estate sales and liquidations they might not otherwise be able to attend, and the ability to place bids at their convenience from any location.

Auctions For Everyone

Bidders can find auctions and lots quickly by simply using the HiBid.com search bar or browsing the hundreds of categories from the menu on the homepage. Featured and Hot auctions below the search bar show auctions currently trending on HiBid, and there’s a Top Picks For You section featuring items bidders might be especially interested in based on previous visits to the site.

Simplicity & Support For Auctioneers

To streamline the online auction process, HiBid.com was built from the ground up to work alongside Auction Flex 360, a full-service auction management solution. Auction Flex 360 provides auctioneers with clerking, cashiering, accounting, mailing list management, inventory management, multi-parcel bidding, and other features that help effectively run auctions. Auctioneers can specify auction details such as commission, seller tax, buyer premiums, and buyer tax. Auction Flex 360 staff also provide support before and after the sale to make the auction experience as smooth as possible for buyers and sellers alike.

Auctioneers, Get Started Today!

With the ability to sell just about anything and the flexibility to select the online auction format best for particular auction assets, HiBid.com is the most reliable way to reach more bidders around the world, generate more bids, and realize higher sold prices. Auctioneers can visit Auction Flex 360 to get started with a free trial.


hibid.com
Lincoln, United States
+163
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HiBid Reviews Summary

The company has established a reputation for providing a user-friendly online auction platform, with many customers appreciating the ease of bidding and tracking items. Positive feedback highlights the quality of products and efficient transaction processes. However, significant concerns arise regarding website performance, excessive shipping charges, and insufficient customer support, particularly in resolving issues related to missing items and unclear invoicing. Overall, while the platform is favored for its convenience and product variety, improvements in customer service responsiveness and transparency in seller charges are necessary to enhance the overall customer experience.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 2 days

Instant Feedback

5,621 reviews
Maryland
3 reviews
0 helpful votes
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Fun and Exciting Auction with surprises!
September 24, 2023

I decided to use this Auction service to save some money driving from place to place Looking at stuff I needed. I was able to have Fun and it was so exciting being able to look at the items and trays up-close without getting dirty and tired of looking at nothing I want.!. The best part was the surprise I got at being able to control my beds and follow Live at the Auction! What Fun, better than Hot sheds and spiders!
Thanks <^> HiBid for a great experience.

Date of experience: September 24, 2023
Ben C. HiBid Rep
over a year old

Thank you, Mark! We're thrilled to hear that you had a fun and exciting experience with us. It's great to know that you found the convenience and control of our platform enjoyable. If you ever have more items to discover or any questions in the future, feel free to come back and bid with us. Happy auctioning!

California
1 review
0 helpful votes
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The phone app needs some work.
October 23, 2023

The phone app needs some work...should be able to hide closed items, I ended up bidding from my computer

Date of experience: September 23, 2023
Ben C. HiBid Rep
over a year old

Thank you for sharing your feedback, David. We appreciate your input on our mobile app. We're constantly working on improvements. If you have any more suggestions or encounter any issues, please feel free to reach out. Your feedback helps us make the app better for all users.

Washington
1 review
0 helpful votes
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Easy and fun way to bid online!
September 22, 2023

I've used Hi Bid a few times now and every time has been amazing! A simple, fun and exciting experience, the bidding is easy and fair! Occasionally the website won't load my local auctions when I put in the zip code even if there is one in my area but as long as I turn on notifications I get them. Great site!

Date of experience: September 22, 2023
Ben C. HiBid Rep
over a year old

Thank you for the positive feedback, Jeannie! We're thrilled to hear that you've had an amazing experience with us. Your support and suggestions are greatly appreciated. Happy bidding, and we look forward to having you back for more exciting auctions!

New Mexico
1 review
0 helpful votes
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A fun way to auction.
September 22, 2023

Outside of eBay, I had no experience with auctions, and didn't really have a good experience with them on that platform. HiBid is a different experience, it's a lot of fun, easy to use, and the local staff is helpful. I'm recommending to a few of my friends… Well the ones that won't try to outbid me anyway.

Date of experience: September 22, 2023
Ben C. HiBid Rep
over a year old

We appreciate your recommendation, Dexter! It's great to hear that you've had a fun and positive experience with HiBid. We're here to make auctions enjoyable and accessible for everyone. Happy bidding!

Washington
1 review
0 helpful votes
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Exactly what I always expect.
September 22, 2023

Thank you for the fun, no one makes me bid…. I think I usually over bid but I can afford it and I have fun. Keep on truckin lol.

Date of experience: September 22, 2023
Ben C. HiBid Rep
over a year old

Thanks for the fantastic feedback, Todd! We're delighted to hear that you're having fun and enjoying the bidding experience with us. Accidental discoveries can sometimes lead to the best experiences! If you ever need anything or have more bids to place, we're here to assist. Happy bidding and keep having fun!

Canada
1 review
0 helpful votes
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Love, love, love this site!
September 22, 2023

A one stop bidding platform with so many choices. Whatever you need can usually be found and the website is so user friendly! I have recommended this site to many others who also enjoy the auction access. No one, I know, has not been disappointed. I thoroughly enjoy my auction nights and will continue to use HiBid.

Date of experience: September 22, 2023
Ben C. HiBid Rep
over a year old

Thank you so much for your enthusiastic support, Lillian! We're delighted to hear that you love using our platform and that you've shared the auction excitement with others. We're committed to providing a user-friendly experience and a wide range of choices for our users. Your recommendation means a lot to us, and we look forward to continuing to serve you and your friends for many more enjoyable auction nights!

Tennessee
1 review
0 helpful votes
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Love the ease of online auctions!
September 22, 2023

It's easy to choose an auction to participate online. You bid on items and receive constant updates by email to let you know if you've been outbid. The night of the closing, you can participate live to bid for your chosen items in case someone bids against you until you win the bid or decide to let it go!

Date of experience: September 22, 2023
Ben C. HiBid Rep
over a year old

Thank you for sharing your positive experience, Sheila! We're thrilled to hear that you find our platform easy to use and appreciate the convenience of receiving bid updates by email. We're here to make your auction experience enjoyable and hassle-free, so if you ever have any questions or need assistance, feel free to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Good auction experience
September 22, 2023

Very easy online biding site to use. Enjoyable exprience and option of picking up winning items in person. Would recommend giving site and service a try.

Date of experience: September 22, 2023
Ben C. HiBid Rep
over a year old

Thank you, Greg! We're delighted to hear that you find our online bidding site easy to use and enjoyable. It's great to know that your family member introduced you to our service. If you ever have any questions or need assistance, please don't hesitate to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Hi Bid provides great options and lays out different categories nicely. I like the variety and hard to find items.just can't wrap my head around shipping and handling prices.I've cut down a lot on bidding to almost none

Date of experience: September 22, 2023
Ben C. HiBid Rep
over a year old

Thank you for your feedback, Caron! We appreciate your positive comments about bidding and prices. Shipping concerns can vary depending on the auctioneer, and they should be the point of contact for any shipping-related issues. Please feel free to reach out to them directly for assistance with shipping. If you have any other questions or suggestions, don't hesitate to let us know. Happy bidding!

Texas
1 review
0 helpful votes
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New Bidder
September 22, 2023

First time bidding on the site. Had no problems and went very smoothly.

Date of experience: September 22, 2023
Ben C. HiBid Rep
over a year old

Welcome to HiBid, Graham! We're delighted to hear that your first bidding experience went smoothly. Recommendations from friends are always a great way to discover new opportunities. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. Happy bidding, and we hope you continue to enjoy your time with us!

Washington
1 review
0 helpful votes
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Site causing impact in the bid experience
October 21, 2023

During the live bid, many times your implementation of graphql failed and causes error 5xx
The wait of 60s for the refresh makes non sense when you are under 3 minutes for the closing. I had to keep forcing the page refresh, and then had more issues with graphql

Date of experience: September 21, 2023
Ben C. HiBid Rep
over a year old

Thank you for the feedback, Ricardo. We appreciate you bringing this to our attention. Your input helps us improve the user experience. If you encounter any issues in the future, please feel free to reach out, and we'll do our best to assist you. Happy bidding, and we hope your next experience is smoother!

Canada
1 review
0 helpful votes
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I love the variety of auctions on HiBid
September 21, 2023

I normally buy vintage and retro items from downsizing and estate sales. I haven't had great luck buying from "shelf pulls and misguided freight" auctions due to items not working or missing pieces so I stick with the ones I know. I love the 403 Auction team the best. I have been using HiBid more than my "normal" sites lately.

Date of experience: September 21, 2023
Ben C. HiBid Rep
over a year old

We're thrilled to hear that you enjoy the variety of auctions on HiBid, Wendy! We strive to offer a wide range of options for our users. If you ever have any questions or need assistance, feel free to reach out. Happy bidding!

Missouri
1 review
0 helpful votes
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Simple
September 21, 2023

Easy to follow the lots and easy to bid live. It also gives you emails when you are the winning or if you have been outbid

Date of experience: September 21, 2023
Ben C. HiBid Rep
over a year old

Thank you for the positive review, Mark! We're delighted to hear that you find HiBid easy to use and that it's been helpful for your auctions. If you ever need assistance in the future, don't hesitate to reach out. Happy bidding!

Canada
1 review
0 helpful votes
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Satisfied customer.
September 21, 2023

Bidding was easy once I corrected a small problem with my profile.

Date of experience: September 21, 2023
Ben C. HiBid Rep
over a year old

Thank you for your review, Paul! We're glad to hear that you had a satisfying experience with our platform and that our representative was able to assist you effectively. If you ever have more questions or need further assistance, feel free to reach out. Happy bidding, and we hope you find some great items in the auctions you follow!

Iowa
1 review
0 helpful votes
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The best internet auction this year.
September 21, 2023

The website is very well organized. Easy to bid and follow the auction. Picked up my items this morning from yesterdays auction. The items were marked, well organized and easy to find. The personnel were very helpful in finding my items. Thanks.

Date of experience: September 21, 2023
Ben C. HiBid Rep
over a year old

Thank you, Steve! We're thrilled to hear that you had a positive experience with our website and the auction process. We aim to make bidding and pickup as convenient as possible for our users. If you ever have any questions or need assistance in the future, feel free to reach out. Happy bidding, and we look forward to having you join more auctions on HiBid!

Pennsylvania
1 review
0 helpful votes
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Easy bidding, no problems.
September 21, 2023

The site is setup to make finding local auctions easy. The catalogs are simple to navigate and bidding is super easy. Whether you're bidding early or doing a live auction, bids go in quickly with a click of a button. It's a great service and makes online auctions a breeze.

Date of experience: September 21, 2023
Ben C. HiBid Rep
over a year old

Thank you, LMV! We're thrilled to hear that you find our platform easy to use for bidding and that it simplifies your auction experience. We appreciate your feedback and are here to provide you with the best auction experience possible. Happy bidding, and we look forward to serving you again!

Pennsylvania
2 reviews
0 helpful votes
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Harley model.
September 21, 2023

Registration for bidding was quick. Bidding was very easy.

Date of experience: September 21, 2023
Ben C. HiBid Rep
over a year old

Thank you, Henry, for your positive feedback and for choosing us! We're delighted to hear that your registration and bidding experience were smooth. If you ever have more questions or need assistance, feel free to reach out. Happy bidding

Pennsylvania
1 review
0 helpful votes
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App needs improvement
September 20, 2023

I love Hi-Bid! My only complaint is that the app doesn't work as well as the website. You can't bring up all the pictures of lot items on the app that You can when using the website.

Date of experience: September 20, 2023
Ben C. HiBid Rep
over a year old

Thank you, Christopher! We appreciate your feedback regarding the app. We're constantly working to improve, and your input helps us enhance the user experience. If you ever have more suggestions, please don't hesitate to share them. Happy bidding!

South Dakota
1 review
0 helpful votes
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Freeway type bidding. Clear, fast, and smooth.
September 20, 2023

The bidding was easy to follow. Increasing bids took only seconds.

Date of experience: September 20, 2023
Ben C. HiBid Rep
over a year old

Thank you, Jeffrey! We're thrilled to hear that you found our bidding process clear, fast, and smooth. We aim to provide a wide range of auctions to cater to all interests. Happy bidding, and we appreciate your support!

Kansas
1 review
0 helpful votes
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All good
September 20, 2023

Was easy simple and fun. I do think sometimes the auctions run for to long a time.

Date of experience: September 20, 2023
Ben C. HiBid Rep
over a year old

Thank you, Paula! We're glad to hear that you had a positive experience with us. Your feedback about auction durations is valuable, and we'll consider it as we continue to improve our platform. If you ever have more suggestions or questions, please don't hesitate to let us know. Happy bidding