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The company demonstrates a mixed reputation based on customer feedback. Positive sentiments highlight the quality of workmanship and prompt service, with many customers expressing satisfaction with the final results and a willingness to recommend the company for future projects. However, there are significant concerns regarding customer service, particularly related to communication and professionalism. Instances of poor installation and inadequate problem resolution have been noted, alongside reports of disrespectful behavior from staff. This suggests a need for improved customer relations and quality control to enhance overall client satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I'm very pleased with everything from the service provided to the quality of the workmanship! The quote and work was completed very quickly and the deck looks great. Very pleased and will use Happy Hippo again.
New backyard fence looks great, especially the gate window so my dog can look through. Work was done to detail and was treated with respect and courtesy. Would recommend
If there was more than 5 star i would give you that good work happy hippo guys thank you for the good worke i will be back with you with new job
* promised fence with a door having an arch. He wrongly installed the fence post which now cannot have an arch. He also left the dirt on my property and damaged the grass. The fence was also not installed as per the grade. He got all the money and never provided any solution to the problems he created. In fact, he was rude all along and threatened me at one point. Just 2 words for all reading this "Stay away" from him there are many other out there.
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