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    Hertz

Corporate Values

Overview

Hertz has a consumer rating of 2.5 stars from 2 reviews indicating that most customers are generally dissatisfied with their purchases. Hertz ranks 97th among Car Rental sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
View ratings trends
How would you rate Hertz?
Top Positive Review

“Happened to visit Qatar last days and booked car online”

Sandeep S.
9/3/13

Happened to visit Qatar last days and booked car online. As promised, received car at Doha airport and condition of the car was next to new. Will surely recommend to go for Hertz in Qatar.

See positive reviews
Top Critical Review

“Car had defective brakes”

Lisa M.
3/22/21

I rented a car for a few days as my car was in the shop. The brakes did not work properly and I almost got into an accident due to sliding. When I returned the car the CSR took the girl that came in after me, before me. He was more interested in trying to get a date then to process my return. Horrible customer service experience.

See critical reviews

Reviews (2)

Rating

Timeframe

Other

sandeeps5
4 reviews
39 helpful votes
September 3rd, 2013

Happened to visit Qatar last days and booked car online. As promised, received car at Doha airport and condition of the car was next to new. Will surely recommend to go for Hertz in Qatar.

lisam2809
1 review
0 helpful votes
March 22nd, 2021

I rented a car for a few days as my car was in the shop. The brakes did not work properly and I almost got into an accident due to sliding. When I returned the car the CSR took the girl that came in after me, before me. He was more interested in trying to get a date then to process my return. Horrible customer service experience.

Tip for consumers:
Please be careful when driving one of their vehicles.

Q&A (0)

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  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?

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