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Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.
Monterey Bay Herb Co. Reviews Summary
Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.
This summary is generated by AI, based on text from customer reviews
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The cost to ship is way out of line. I wanted to support a semi-local company. Won't do it again.
Went fairly smooth can't complain. It is not fun when you can't complain.
Quality product, as described and arrives quickly.
Hi Rayna, thank you for shopping with us and for your review.
The website is exceptionally easy to navigate and find what I'm looking for, and everything has always arrived in good condition.
Hi KJ, we're happy to hear your shopping experience was a breeze! Thank you for shopping with us and for your review.
Love your products and company. Shopping is very easy and affordable
Hi Marc, thank you for shopping with us and for your kind words.
I have been kind of duped a lot with vanishing coupon codes, so I was a little dubious when it was sent after my order began, but your support walked me through how to apply it, so thanx and apologies! Cheers
Hi Bradley, we're happy we could be of assistance. Thank you for shopping with us and for your review.
I'm always satisfied with the products everything is great quality products quality herbs thank you and the shipping has gotten faster
Hi Chaluna, we are working to lowering the free shipping threshold so smaller orders can benefit from this option as well. Thank you for shopping with us!
It has always been a good experience. Thanks for such a good product
Hi Betty, we're glad to hear we have been providing the best shopping experience for you. Thank you for shopping with us, for your continuous support and for your review.
Overall it was excellent all-over experience. Sadly the quality of motherwort was not as great as I used to get from Mount Rose (at twice the price). Besides all was excellent!
Hi Pavel, welcome and thank you for shopping with us! We look forward to seeing you again soon. We truly appreciate your business and your kind words.
Hi John, we're happy to hear you enjoy our selection of teas and our wholesale prices! Thank you for shopping with us and for your review!
Addendum to my Feedback Below: Customer Svc quickly responded to my feedback regarding their website and are having their technicians working on it now. I have been extremely happy with Monterey Bay Spice Company. They have a large selection of Herbs, Spices, Teas, and related products that are priced for the average consumer. Finding a supplier that consistently was able to provide a variety of "Fresh" herbs & spices in both small & bulk quantities at relatively stable pricing had been very difficult when I first started making my teas in 2006. It was years before I had finally discovered this company on the other side of the USA. I'm sure the pandemic, global warming (severe storms, fires, etc.) has affected the supply lines & operational costs of these businesses too. Despite these additional challenges, Monterey Bay Spice Company has continued to operate efficiently; fulfilling my orders with the same high quality herbs & spices without drastic price increases. Once you have used fresh spices in your cooking or had a cup of fresh herbal tea, you'll never buy them in a grocery store again. Check this company out, you'll be very happy you did.
Prior Review - To alert Monterey Bay Spice of website problems: There is something wrong with your site since adding Google Review. Every time I finished adding an item to my order and tried to go back into bulk herbs (to select my next item) your website got "hung up"; per the error message that I got. I had to end the session and then reload. It took me 40 minutes to complete an order that would usually take me less than 10 minutes. Very Frustrating! I hope this issue can be fixed. Otherwise, I am very happy with your company and the quality of the products that you sell.
Hi Sherry, we truly appreciate your kind words. The satisfaction of our customers always comes first, and as soon as we found out about this issue we jumped right on to fixing it. Thank you for your review and for your continuous support.
It's easy and you see the picture, product and information
Hi Tracee, we're glad the website has the information you are looking for. Thank you for shopping with us and for your review!
Ordering is easy and fast. I like the information from the printed catalog and website, showing country of origin. Elderberries are available from a number of sources, even those labeled organic, but I don't trust those that do not indicate where the plant was grown. I will always order from Monterey Bar Herbs!
Hi Susan, we're glad to hear this! Thank you for shopping with us and for your review.
Only issue is that there is no way to enter a different shipping address from billing address
Hi Morris, you do have the option of changing your shipping and billing addresses in your account. This information will be located in your account under "ADDRESS BOOK", there you will have the option of editing, deleting, or adding an address. You can also select whether an address is to be set as the billing or shipping address.
Always enjoy shopping here, great products. Usually have what I need
Hi Kitty, thank you for shopping with us! We appreciate your support!
Fair prices, would like to see more organic options
Hi Mariah, thank you for shopping with us and for your review! We appreciate your suggestion and we would love to hear what other organic products you'd like to see more of.
Easy to use, good selections of herbs, good shipping options
Hi Antonio, we're glad to hear the website was easy to navigate. Thank you for shopping with us and for your review.
Shopping was very easy. Trusting shipping and delivery will so as smoothly. First time ordering from you and would love to continue if all goes well. Debe
Hi Debe, welcome and thank you for shopping with us! We truly appreciate your business.
Hi Derek, we're happy to hear you had an easy shopping experience. Thank you for shopping with us and for your review.
Really nice website, great visuals and links to information about product.
Hi Janene, we're happy to hear the website was easy to navigate and you found the information you needed. Thank you for shopping with us and for your review.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi James, we understand your concern with the shipping rates. We are working on lowering the free shipping threshold so smaller orders can benefit from this option as well. We appreciate your business and we thank you for shopping with us.