Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.Reviews 4,920

4.8

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From the business

Bulk herbs, spices, seasonings, and teas from Monterey Bay Spice Co. All of our bulk herbs are wholesale.


herbco.com
Watsonville, CA, United States
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Monterey Bay Herb Co. Reviews Summary

Monterey Bay Herb Company enjoys a strong reputation for high-quality products, with customers frequently praising the freshness and variety of herbs and teas offered. Many reviews highlight the reliability of the ordering process and prompt shipping, contributing to overall customer satisfaction. However, some concerns arise regarding occasional stock shortages and specific product quality issues, such as clumping in garlic granules. While the majority of customers report positive experiences and express trust in the brand, a few suggest improvements in communication and product instructions. Overall, the company is viewed favorably, with a solid foundation for continued customer loyalty.

This summary is generated by AI, based on text from customer reviews

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15,558 reviews

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Michigan
1 review
0 helpful votes
Follow Tamara T.
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This was My first order so we will see, I appreciate the variety you carry :))

Date of experience: September 25, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Tamara, welcome and thank you for shopping with us!

Rhode Island
1 review
0 helpful votes
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User friendly interface and great pricing, thanks so much!

Date of experience: September 25, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi CK, we're happy to hear your shopping experience was a breeze! Thank you for shopping with us and for your review.

California
1 review
0 helpful votes
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After giving feedback to Monterey Herb Co about my experience I received an email the next day telling me how they resolved the problem. I waited until the problem was actually corrected and they did what they told me they would do. So, all is good now. So happy to see that a company & their employees actually care about their customers.
Thank you so much for correcting the problem. I received my order very quickly and packed nicely so that the fragile chamomile flowers were not turned to dust. The freshness was evident. I will continue to recommend MBHC or Herbco.com to friends.

Monterey Bay Herb Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 25, 2021
California
1 review
0 helpful votes
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In checkout it would be easier if you just added a remove button. I had problems establishing billing and shipping address.
Other than the frustrations in ordering my experience was great

Date of experience: September 24, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Donna, thank you for your suggestion on adding a remove button in our checkout process. We truly appreciate our customers feedback so we make make every shopping experience a good one! If you ever have any difficulty or questions regarding our website, our customer service reps are there to help.

Kentucky
1 review
0 helpful votes
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Great selection, competitive prices, and easy to navigate website

Date of experience: September 23, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Joe, thank you for your review! We appreciate your feedback and your support.

Florida
1 review
0 helpful votes
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I just wish you offered organic chaste berry. I hope it comes from a good source.

Date of experience: September 23, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Bonnie, we have long standing relationships with all of our vendors, farmers and wild crafters so we have the utmost confidence in their integrity and therefore stand behind the quality of our product. We assure you that our products are safe and we thoroughly test all of them to comply with federal and industry standards for safety.

North Carolina
1 review
0 helpful votes
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Looks good
September 22, 2021

Looks good. You have most of the things I need. You were only out of thyme. Very impressed.

Date of experience: September 22, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Stephanie, thank you so much for your review! We truly appreciate your feedback and your support.

Colorado
1 review
0 helpful votes
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The website was easy to navigate which was nice. The info was very well organized.
I will be back to shop again. Thank you.

Date of experience: September 21, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Tracie, thank you so for your review! We appreciate our customers feedback and support.

California
1 review
0 helpful votes
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Easy search easy read it's either in stock or not and the shipping always surprising me how swift and ahead of time it is.

Date of experience: September 21, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Anthony, thank you so much for shopping with us. We appreciate your feedback and your support.

Georgia
1 review
0 helpful votes
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Easy to order online, great quality products and quick to ship. I will order from Monterey Bay Herb Co. More.

Date of experience: September 21, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Carlon, thank you for your review.

Connecticut
1 review
0 helpful votes
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A very easy experience
September 20, 2021

A very easy experience. The price was very good, and the quality of the product is excellent.

Date of experience: September 20, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Maurice, thank you for your review.

Washington
1 review
0 helpful votes
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Good prices, good variety, website easy to use, shipping swift, herbs beautiful.

Date of experience: September 20, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Sarah, thank you so much for your review!

New Jersey
1 review
0 helpful votes
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Very good, I received everything in a short time in good order. Thank you for your service.

Date of experience: September 20, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Ellen, thank you so much for your review!

California
1 review
0 helpful votes
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Easy ordering
September 19, 2021

Easy ordering. Quality product and selection. Thanks.

Date of experience: September 19, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Raymond, thank you so much for your review! We truly appreciate our customers feedback.

Arkansas
1 review
0 helpful votes
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I have been very happy with the quality of the Elderberries I have purchased from you, that's why I keep ordering them...

Date of experience: September 19, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Sheila, we're happy to hear you are a returning customer of ours. Thank you so much for your review and your continuous support.

Oklahoma
1 review
0 helpful votes
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You have what I want, quick service, great product.

Date of experience: September 18, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi John, thank you so much for your review and your support.

California
1 review
0 helpful votes
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Good price buying bulk is the way to go I've shaped around and there prices are easily half of anywhere I've seen the only thing is that you should stock up to offset the shipping cost because it's the same if you order 1 pound or 5 pounds
I definitely recommend buying from monterrey Bay spice Co.
I will be a repeat customer for sure

Date of experience: September 18, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Randy, thank you for your review.

Washington
2 reviews
0 helpful votes
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It was quick and easy
September 17, 2021

It was quick and easy. Super fast delivery! Thanks

Date of experience: September 17, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Sandra, thank you for your review.

Georgia
1 review
0 helpful votes
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Every time I thought I had all I wanted I found more to buy. I love that you include so much information about each product, where it's grown, how it's used, etc. I'll be coming back to your site to refer back to all those things.

Date of experience: September 17, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Tracy, we're so happy to hear you found what you needed and much more! Thank you for your review and your continuous support. We hope to see you back soon.

California
1 review
0 helpful votes
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I love your fast and friendly service, please keep...
September 16, 2021
Updated review

I love your fast and friendly service, please keep up the good work.

Date of experience: September 16, 2021
Sonia D. — Monterey Bay Herb Co. Rep
over a year old

Hi Jerry, we're so happy to hear your feedback. Thank you for your review and your support, we truly appreciate it.


I love it, you guys are the best
August 31, 2021
Previous review

I love it, you guys are the best.

Date of experience: August 31, 2021