Monterey Bay Herb Co.
business logo of Monterey Bay Herb Co.

Monterey Bay Herb Co.

Overview

Monterey Bay Herb Co. has a rating of 4.8 stars from 3,285 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.

This company responds to reviews on average within 6 days

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11,393 reviews
How would you rate Monterey Bay Herb Co.?
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Indiana
2 reviews
0 helpful votes
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Good tea.
March 8, 2023

Very nice selection.
A bit frustrating that shipping cost as much as the tea. :(

Date of experience: March 8, 2023
Michigan
1 review
0 helpful votes
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It was good and easy to find what I was looking for
September 14, 2021
Updated review

It was good and easy to find what I was looking for. Love the quality!

Date of experience: September 14, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Stacey, thank you for your review! We're happy to hear you found what you were looking for. We hope to see you back soon.


It was good easy to find what I was looking for
August 31, 2021
Previous review

It was good easy to find what I was looking for.

Date of experience: August 31, 2021
Texas
1 review
0 helpful votes
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First time shopper, items were easy to locate and checkout process was also easy. Thanks

Date of experience: October 10, 2022
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hello Marie, we're glad the website was easy to navigate to place your order. Thank you for your purchase and for your review.

Illinois
1 review
0 helpful votes
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You've done a wonderful job for me for years
October 26, 2021

You've done a wonderful job for me for years. I'd love to strengthen our relationship.

Date of experience: October 26, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi King, we have truly appreciated your business and your support throughout the years. Please let us know what else we could do to better your shopping experience. Thank you for your purchase and for your review.

Georgia
1 review
0 helpful votes
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Prompt service and quality product
August 2, 2023
Updated review

The experience was a bit awkward on mobile, but I received a quality product promptly.

Monterey Bay Herb Co. attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2023

The shopping cart should be able to do PayPal Express...
August 18, 2023
Previous review

The shopping cart should be able to do PayPal Express checkout. It would eliminate a lot of unnecessary typing.

Date of experience: July 19, 2023
Michigan
2 reviews
0 helpful votes
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Great
February 11, 2023

Fast and easy check out online. Had the product I was looking for. Fast delivery

Date of experience: February 11, 2023
Georgia
1 review
0 helpful votes
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Quick and easy
September 22, 2022

Quick and easy. The package arrived faster than expected. The teas are always great quality!

Date of experience: September 22, 2022
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hello Adanma, we're glad you had a pleasant shopping experience. Thank you for your purchase and for your review.

California
1 review
0 helpful votes
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It is great having so many teas available and everything we've tried has been great.

Date of experience: October 11, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Michael, we're happy to hear you enjoy the large selection of teas we offer. Thank you for shopping with us and for your review.

California
1 review
0 helpful votes
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This is my favorite spice place to shop< the world is at our finger tips

Date of experience: October 8, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Janet, we're happy to hear we have what you are looking for and much more. Thank you for shopping with us and for your review.

Missouri
1 review
0 helpful votes
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Fresh best herbs ever
March 26, 2024

Fast shipping and no hassles. The price was affordable and I liked the detailed descriptions.

Date of experience: March 16, 2024
Illinois
1 review
0 helpful votes
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Diabetes
March 22, 2025

As advertised great quality. Will purchase from this company again.

Date of experience: May 15, 2024
New York
1 review
0 helpful votes
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Good quality
January 31, 2024

Great selection of products at reasonable prices.
Products were exactly as ordered.
Very pleased!

Date of experience: January 31, 2024
North Carolina
1 review
0 helpful votes
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Very easy process
March 26, 2024
Updated review

Easy checkout, fast selection, shipping is high overall good

Date of experience: March 16, 2024

Easy checkout, fast selection, shipping is high
March 2, 2024
Previous review

Easy checkout, fast selection, shipping is high

Date of experience: March 2, 2024
California
1 review
0 helpful votes
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Excellent quality, excellent product and customer service & super easy navigation of the website.

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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IF YOUR PRODUCT IS AS NICE AS YOUR SHOPPING AND CHECK OUT YOU HAVE MY BUSINESS, ALL THE BEST, ROBERT

Date of experience: September 8, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Robert, thank you so much for your review. We appreciate your feedback and your support.

Illinois
1 review
0 helpful votes
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Earl Grey
February 20, 2025

I have been purchasing your Earl Grey for many years. I love the taste.

Date of experience: February 24, 2025
Oklahoma
1 review
0 helpful votes
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So far so good
October 16, 2021

So far so good. I would prefer not spending as much for shipping, however.

Date of experience: October 16, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Regina, thank you for your purchase and your review. We are working on lowering our free shipping threshold so smaller orders will benefit from this option as well.

Ohio
1 review
0 helpful votes
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Yes I got the app to work
November 30, 2021
Updated review

Yes I got the app to work. Thank you for reaching out to me.

Date of experience: November 30, 2021

Had trouble in the app getting it to put things in...
December 29, 2021
Previous review

Had trouble in the app getting it to put things in my cart.

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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Great products, prices, and service
September 7, 2022

Easy to navigate and great prices! Fast service and products were exactly as advertised.

Date of experience: September 7, 2022
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hello Chandler, we're glad the website was easy to navigate to place your order. Thank you for your purchase and for your review.

New Mexico
1 review
0 helpful votes
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What I wanted from your wholesale catalog was not all on your website... why?

Date of experience: November 16, 2021
Sonia D. Monterey Bay Herb Co. Rep
over a year old

Hi Rita, thank you for your purchase. We only release our catalogs once a year in January resulting in a lot of things not matching up to what we have on our website. We update/change our whole sale products throughout the year so the best way to see the most updated information or what is actually available would be on the website. We unfortunately will be discontinuing the catalogs beginning 2022 for this reason. If you have any further questions, please let us know.