Overview
Monterey Bay Herb Co. has a rating of 4.8 stars from 3,327 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Monterey Bay Herb Co. most frequently mention monterey bay, good quality and customer service. Monterey Bay Herb Co. ranks 1st among Spices sites.
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Awesome company, had a glitch with order, my fault, however Customer Service answered my questions and order was complete.
Looking forward to receiving my 1st order.
Pricing very clear and orders arrive quickly. Quality spices!
I was looking for organic yellow mustard from North America.
When I learned that only India mustard was available, I asked for a sample.
It came quickly. (I haven't yet had a chance to try it.)
So far I have ordered twice and have been very happy with the products. I also emailed customer service a question and they were very prompt and helpful.
Was easy to order exactly what I wanted. These went great with my teas that I dried. Gave the tea a good flavor.
It was okay, the only thing I didn't like if an error is made one have wait till check out to correct. If an error is made one should be able correct it right away.
Hi Eugenia, thank you for your review. Before you add any card or shipping information, you do have the option to edit your cart contents. If you have any questions, you can always call our customer service reps for assistance.
System would not work yesterday, staff were helpful, today it's okay. I was able to order. The staff tried patiently to help me make an onlline order. I appreciated that persistence.
I love the ease of adding items, taking items off and changing the quantities. The website is laid out nicely, too. It's easy to navigate and easy on the eyes.
Hi Kara, we're so happy to hear this. Thank you for your review and your support!
Great price! Looking for Kelp at a good price and found it. I love that it is organic and wild harvested. Shipped fast. Packaged for freshness. Great price! Happy Customer!
Since this was my first experience with this order, I am very pleased with the order quality, timing for shipment and the transparency of the billing details.
Easy to locate the product on the website. I was looking for a product I could find in the United States so I could receive and use it quickly. I'm so happy I found it online.
Purchased yarrow and elderberries and quality was good. Amen interested in teas for next purchases.
Oils are out of stock/discontinued which is a little upsetting. I'm still waiting for BREATHE EASY tea to become available as well. Otherwise, fast shipping and the tea blends are delicious!
Hello Natosha, our Breathe Easy tea is now available on the website.
Oils are out of stock/discontinued
Very easy to navigate, and I like the array of tea types to choose from. My dad also enjoys the tastes of the tea and mushroom powder very much. I would recommend!
If I have stuff in the cart before signing in, I lose the stuff in the cart when I do sign in. Frustrating! You should probably offer a way for 'guests' to purchase without signing in!
If I have stuff in the cart before signing in, I lose the stuff in the cart when I do sign in. Frustrating! Yuou should probably offer a way for 'guests' to purchase without signing in!
I WAS SENT AN E-MAIL WITH CODE WELCOME 15 TO GET 15% OFF MY ORDER, BUT WHEN i TRIED TO APPLY CODE TO ORDER, I RECEIVED A MESSAGE "CODE NOT FOUND". IT WOULD HAVE BEEN BETTER TO HAVE RECEIVED THE 15% OFF MY ORDER OF OVER $100. Thanks forgiving me the 15% off my order!
I WAS SENT AN E-MAIL WITH CODE WELCOME 15 TO GET 15% OFF MY ORDER, BUT WHEN i TRIED TO APPLY CODE TO ORDER, I RECEIVED A MESSAGE "CODE NOT FOUND". IT WOULD HAVE BEEN BETTER TO HAVE RECEIVED THE 15% OFF MY ORDER OF OVER $100.
Love the prices and excited to get the product! I now it will be just as wonderful has the prices :). Herbs came in time and just as wonderful as i expected
Sorry you didn't save my info from Herbalcom.com Maybe you will be as easy to deal with as they were. I was sad to see you had item not available. I hope you get these issues resolved.
I would like to try this type of tea i hear it can be good for my copd
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- Watsonville, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Martin, welcome and thank you for your purchase! We're happy to know we were able to assist you in making your purchase and that we could provide the best wholesale herbs for your needs.