Hebeos has a rating of 2.9 stars from 4,990 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Hebeos most frequently mention customer service, return policy, and prom dress problems. Hebeos ranks 4th among Wedding Dresses sites.
Trouble checking out. Site kept rejecting my CC. Then was give a code to use that didn't work and with all the reentering of my CC (same card) somehow the Dress Bag that I wanted was removed from my order. So it seemed a little messy and now that I've spent so much time on here including writing this review I'm not about to go back in and order that dress bag, oh no lol but I do like the site and the dresses look nice this is my first purchase I'm looking forward to getting my dress.
This company is a scam. They attempt to replicate dresses using cheap fabric. The dresses are made sloppy. They don't look anything like the ripped off photos. Getting a refund is next to impossible. They want to give me a coupon to purchase another cheap dress from their website. They also want to charge me a restocking fee for returning my item, which isn't stated in their return policy. It is not worth the hassle.
The dress was very beautiful and fits very well! My daughter has already gotten so many compliments on it!
Awesome experience the dress was very pretty very elegant soft and was not too much when I ordered it. I was nervous because my bank said that it was a fraud site. I had to call and get my bank to approve it. Once they approved it it took honestly may be a little over a week for them to get it to me and the shipping was fast. I had to verify it with a nine cent shipping resend address, return, and, once I got it, it was amazing very little altering very pretty
Had issues with my card and the order at first with PayPal didn’t use PayPal in it wanted me to choose PayPal got it resolved within a day
My daughter ordered a prom dress from there and it was beautiful
I wanted something pretty but plane and soft
I bought that dress for my daughters sweet sixteen party and the dress we Beautiful my daughter was looking so Beautiful! And the Guests at the party was amazed how nice the dress was, she got so much compliments! Delivery was fast, when the dress arrived it fits my daughter perfect we all we so pleased and happy. Thank you
Thanks for making my day special I will be posting pictures of the wedding and the way you all made sure the inches was measured was a big deal for me. Also by it being an outdoor wedding the strapless dress with a petty coat will be beautiful. Thanks again Mrs. Smith
Well actually I’ve been browsing for weeks and finally found the perfect dress♥️
Because of the color and it was the perfect ball gown ♥️
Well actually I’ve been browsing for weeks and finally found the perfect dress♥️
I was skeptical of ordering online but was super excited to see the dress when it was delivered. Everything was on time and it fit well. The sleeves were loose and the skirt too long, but I figured it would need to be hemmed. I've told 3 other people about this website and how affordable the dresses were.
Dress were very stylish and prices couldn’t be beat!
It was the style I was looking for!
I eas skeptical by reading some of the previous reviews, but my experience was great my dress arrived on time, fit just right and was beautiful!
Reasonable pricing and the array of beautiful dresses.
The style and was able to get it in the color I wanted.
I have been going crazy looking for the perfect brides maid dressed and I came across your website by accident thank a million for helping releive some stress
it took to long in my opinion for them to respond to my concern about shipping
I like the styles and they colors that where available
I have been going crazy looking for the perfect brides maid dressed and I came across your website by accident thank a million for helping releive some stress
I was apprehensive to order from this site because of some of the reviews I've seen but I'm really glad I took a chance and ordered it because it's gorgeous! Looks just like the picture
We found this website on Facebook. My daughter had explained to me earlier in the day what she wanted her prom dress to look like. When I saw Hebeos on Facebook I immediately saw the dress she was wanting. I felt so relieved knowing that I wasn't going to have to go shopping for a dress. We ordered it that night and the price for the dress was very cheap compared to ones I saw that morning in a store.
We ordered the wrong color so I immediately sent them an email and they quickly responded back with acknowledgment that it would be changed.
The price was great, it was exactly what she wanted, and they tailored it to fit her.
My daughter Loves the dress it's Perfect for Prom, It fits perfectly was a little long nothing heels can't fix, love love this 2 piece
Pretty easy. We went and had my daughter fitted at our local alterations specialist for Exact Dimensions for the dress and Hebeos Small pretty much fit exactly but hollow to the floor was a little long. Easy fix.
Because they had beautiful dresses that were different then what was in the mall.
Price, reviews and quite frankly because they had a beautiful product.
This was the only place I could find that could make a dress with custom sizing. We ordered it in navy blue and it turned out beautifully with only minimal alterations required because we purposely ordered it a little bigger than needed to be cautious. My daughter is wearing it for prom. The dress arrived 10 days earlier than projected! The dress is great quality. Lots of layers of good quality fabric! Much better than I was expecting since this was my first time ordering a customer sized dress online.
To get custom sizing
The reviews and photos on real people who had purchased were very helpful in deciding what dress to order that looks good on every day people instead of 6foot models.
Placing the order was very easy. I was nervous about doing my own measuring, but it turned out ok. The dress is beautiful. It doesn't look any different than the dresses girls are spending $500 and up on. My daughter looks beautiful in it and I know will look perfect once we have it shortened.
I know many people that ordered dresses online from other companies. I found Hebeos by chance, read the reviews and said why not. So I took a chance and I'm glad I did.
My daughter loved the pink color and the style of the dress.
Great communication and delivery. The dress came as described with the change's requested. It needed some alterations to get the perfect fit but my daughter loved it.
Good price for what we needed
Was what we needed
Good. But would have been better without payment issues.
Good price for what we needed
Filters on the site work great. I was able to find something that I like very quickly. I also love that all items come in many colors.
Thank you for my dress. I purposely ordered a size bigger to make alterations easier which i will be making. The main alteration being the length of the dress. Im in alteration process at the moment so will post up the final dress at a later date.
The service was nice and fast also.
Price range was a winner for me and dress styles
The style of dress
Clear and concise description of the dress, measurements instructions, expectations and updates. Arrived when expected. Although I was disappointed that I paid for a garment bag and it was packed in a plastic bag as any other companies deliveries, I felt shorted. Although it was $12.00, I expected at least something larger for better care instead of just shoving it in a small bag
Online browsing
Online browsing
The dress came a few days early and fit perfectly! It was exactly what I wanted. I felt like a fairy princess!
The dress was beautiful.
The dress was beautiful. Just what I wanted.
The dress is absolutely beautiful and she's so excited to wear it. We would definitely recommend this company to friends and family.
Cause she loved the style
My grand daughter saw this dress. She wanted it for a wedding. So we purchased it and it was beautiful. Well made
Very nice
But I need a Bigger size (XL)
How can I return this pkg and to which address
Pls send me informations
I liked the dress
When I received it
I was pleased with the style and the quality
I liked it
I was looking for something similar for the wedding
Great experience! I was nervous ordering online, without being able to try the dress on, but the dress fit my daughter perfectly!
It popped up on FB and my daughter found a dress she liked!
The dress was modest and the style for daughter was looking for!
Fast delivery and more! Don't hesitate in ordering dresses from here they are amazing and so beautiful…
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