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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Lo mejor
Bad Communications or Customer Service
Excellent Service. Thank you
Fast shipping and good price
Product pricing great. Shipping affordable and product as advertised.
I was exchanging my heat press because the new one I bought did not work properly. Customer service was horrible. They did not return my email when they said they would. They did not call me back when they said they would.
Enjoying my heatpress
Siser Metal was out of stock at my local supplier and heatpressnation came thru. I was able to keep my client happy.
It was excellent and the customer support I got from your team was also excellent.
I received my heat press with the switch in the 'on' position. Not a big deal, since I assumed it had been tested; however, it did not work once plugged in (and I had to tighten the plug into the machine). There was no heat and the computer/temp screen did not come on. I troubleshooter after reading the instructions. Still nothing. Since both of those parts were not working, I chose to open the back and investigate. Both of those components were unplugged...as noted by the diagram in the booklet. I plugged them back in and everything was then working. Note: either those components became unplugged during transport or they were not plugged back in after testing.
Very easy checkout system. Looks like HPN has great selection of quality products to make your project turn out great.
Very happy with my new heat press. It was delivered promptly and packaged very securely.
I was cautious about ordering this press because it was a bit expensive when compared to others on Amazon but it is very sturdy and closes, locks and opens with less effort than those other appear to require (as seen on YouTube). Plus it has the pull out drawer which makes all the difference to me.
I would buy this press from HPN again!
Quick and easy! Had everything I was looking for! Was so glad that they had the whole bundle so that I didn't have to purchase separately!
I wish there were coupon codes available for larger orders or repeat customers as a thank you.
Always happy to order from here.
Paper works great I love it
I will order again!
I'm living overseas and they were very helpful making sure I was able to order one that would ship to me. Excellent service.
Excellent products and prices. Fast shipping. Highly recommended! Come back soon with my next order.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.