On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
We monitor reviews for authenticity
I haven't used any of the items I purchased yet so I can't really answer as of yet.
Website was easy to navigate. Videos, reviews, and questions help when deciding which to purchase.
Merchandise arrived on time.
Heat press was easy to set up.
We have used both the main press (for shirts) and the hat press.
Both worked flawlessly and were much easier to swap back and forth than our old press.
There were two of the same issue with receiving the wrong size twice, but Jerry P. Took care of the issue and provided great customer support.
Shipping was good. Prices were good. Product and selection was great!
It was my first time buying from them and I'm 100% happy with my purchase.
The bundle was exactly what I was looking for.
Shopping very sweet and very easy and fast
Great product. Thank you.
Great press
Muffintastic!
Nice customer service. Very patient.
The delivery for the printer was quite prompt. Days later after receiving it, the printer works great. It produces amazing color and works well with forever transfer sheets
I love my heat press
All good.wish we could get a promo code every now and then or no shipping cost over a certain amount.
Site Easy to navigate, easy checkout.
The best place to buy vinyls. Good price and quality.
All is great up until now! Love shopping with you guys.
I had a very good experience buying from Heat Press Nation, I will be returning for any heat press needs I may have.
I hear great things really looking foreword to doing business with you
Great customer service! I wish I knew it was out of stock from the beginning and ordered a different one but I LOVE my heat press!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.