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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Awesome service!
It's always good ordering from HPN
I've always bought my vinyl from here fast shipping time and great products
Great experience all together
Positive Investment.
Good business, great product!
I wish there was one larger size element for the universal mug press. Subbing insulated coolers that need 10 3/4" wrap.
I needed the vinyl for an order that was due later that week, i was impressed & pleased & RELEIVED with how fast it arrived so that i could complete my order.
Love my CraftPro. Easy to handle, no loud continuous beeping, and the plate slides out making it easier to center shirts. Best part was the fast shipping. My original heatpress went out so I was super happy with how quickly the new one was delivered.
Heat Press Nation has been a great company to work with. I created a spreadsheet with about 8 different companies on it and their prices on the same/comparable items to find the company that offers the best prices in general. HPN won over all of them. There were more better priced items in their spreadsheet column than any other company! I placed my order with them and have been very happy with PRICE and SERVICE!
Appreciated the quick response when I had questions.
Had a website glitch/error around shipping prices on my initial that was promptly ignored when I tried to bring it up with the customer service team.
The minor problems with the press I mentioned in my review were not deal breaking, but are not ideal either.
Overall still a good experience. Thankful for your work.
You have what I need and get it out great.
How its shipped is a different story. Cost and length of time getting here, could improve.
I ship out goods trying to keep expenses low, my cost are less, and reach destination in 2 or 3 days.
The best service
Experience was great!
Excited to put my items to good use...
The shopping experience was a bit difficult as it relates to billing, however I was able to waa work around this issue
God
I am very happy with my purchase and would recommend your business to anyone.
It was easy and awesome
Good shipping and packaging, when press arrived there was a minor tweak that needed to made and I was able to call and give a description of issue, they sent me a video and it was a 5 min fix up and running...great customer service
Love being able to locally pickup my vinyl...awesome pricing too!
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.