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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I need. Ore time to get to use the machine
The 11 oz mugs I purchased sublimate so beautifully. Have to be careful to check to see if any are broken. But if there are any broken during shipping, HPN will credit them back to you.
Good deal
All ok
I received my order fast and I was well pleased with the care and protection my package needed to arrive damage free. I ordered 12 mugs and not one was broken. I most definitely will be ordering again.
Great customer service and quality products.
Very friendly and helpful. Product is great quality and arrived within a couple of days from time I ordered.
I am so I love with my heat press. It is perfect for what I need it for.
As a rookie the options were overwhelming. But with the descriptions I finally made my order.
The site was easy to navigate and prices were fair.
I think the shipping prices are a bit inflated. Also, is rather see HPN use UPS or USPS instead of FedEx. Also, some of the black mugs had small chips / imperfections...
I was very happy with the prices. Was disappointed to get two broken cups. I am thinking the delivery people were not careful with them
Shipping cost are too high. Product cost isn't the best either.
The shopping experience was fine. I would like each machine to have its own video explaining why it would be helpful and what it does differently.
FANTASTIC customer service!
Best prices, great service and fast shipping!
It was easy and painless
Love my printer just took too long to get it.
Easy to shop and find what I needed
As always and from previous purchases...Heat press nation makes affordable options to buy our dreams...thanks
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.