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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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Great experience product arrived timely manner great packaging
When asking for a refund, I was directed to send a different email to technical support. From there I was asked to provide verification that the error was not one that I made, but in fact a defective product. I have now sent MANY more pictures than what was asked, and still have yet to receive a follow up or refund.
No issues and fast shipping.
I like the products and I will definitely order again in the future.
The shipping type should pop a window explaining what each type means instead of having to come across it in the footer
Will be back for more!
Poor shipping
The original order was lost by Fed Ex, but when I messaged customer service, they were AWESOME! Took care of the problem right away and rushed an overnight order to me. Very happy with the product and your employees!
Great experience and great products!
My delivery was fast and quick.
Great quality of heat press vinyl. Looks great! Very satisfied.
Easy to search for supplies and easier to purchase
Always happy with price products and fast delivery!
1st time to place an order with your company. I rec'd it quickly. I ordered the wrong thing, but an error on my part. Thanks for your speedy delivery.
I have always found HeatPressNation.com to be a reputable and trustworthy website. I will not hesitate to do business with them in the future!
I was very pleased with my order. I will be order more.
I've been doing business with Heat Press Nation for over 7 years. Great products and service!
The heat press we purchased is a great value for the price. Only issue I had was tracking info came with no carrier information. In the process of getting that information via email, my press arrived! Only one day after I ordered it! I will definitely be a return customer should the need arise.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.