HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
Shipping was kinda pricey, but other than that everything was good.
Excited to see what our new printer can do
Great quality, prices and services.
New heat press yay!
Quick turnaround time for order placement to receipt. I sent a follow up email after I received my press and it was promptly answered. Love my CraftPro press with slide out bottom plate.
Quick delivery, great products. I would recommend HPN a million times over.
Website is easy to navigate through. I will definitely use again.
Very quick and easy to place online orders.
Great heat press, affordable and very well packaged for shipping.
Quick and fast...I love it!
I loved how easy was to make the purchase and how fast it got delivered. Thank you!
Excellent value and has everything I need. Plus the larger rolls are great because they don't try to roll back up on me when I'm working with them!
This is my first time buying experience, but it won't be the last.
Great product, great service
Excellent
For the most part, I have no complaints about my experience with HPN,
I love the quality of the products I have purchased. The shipping is always fast. I will continue to buy from heat press nation and recommend to my friends.
Nice site! Easy to navigate on my laptop or phone. I'm excited about my order! You guys keep doing what you all do!
This was a great customer service experience. The staff is very knowledgeable, helpful and willing to go the extra mile. I received a shipment with many broken mugs. They were quickly replaced without any hassles. Heatpress Nation will definitely be my 'go to' for sublimation supplies.
Good prices, great products
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.