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HeatPressNation has a rating of 4.7 stars from 8,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HeatPressNation most frequently mention customer service and several times. HeatPressNation ranks 1st among Industrial Supply sites.
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I think it not fair for shipping to be free just for vinyl. I purchased a large amount of vinyl with free shipping but because I added vinyl remover to my purchase shipping was not free.
Definitely the best service, prices and super fast shipping.
Great service as usual
Love the company & products, just wished they had a different company for shipping. Fed ex never knocks and just leaves my stuff at the front door, I live on a busy street.
Great!
Still have not received one of my orders. I've just given up.
There was a delay with part of my order but customer service made it right by shipping the item out and sending it overnight so I didn't have to wait another week. Overall a good experience.
Great experience.
Fast delivery!
Easy order.cant wait to get my crafting on
Quick and easy.I found everything I was looking for.
Still evaluating.
Great product no issues so far.
I made 2 seperate purchases
The first indicated 30% off on the vinyl I selected, because it was on sale... But I did not receive the discount. The second one... Sale price was honored at checkout. Overall happy with the heat transfer vinyl. Shipping was on time. Will order again.
Only wish it was 12" wide instead of 10"
Price of the tee square overall seems a little high but heatpress nation's service was great.
The products were as described, not damaged, received fast. I just think the items are way over priced.
I love the product fromHeat Press Nation, their customer service is #1
Great product, service, price
Very easy to identify what I needed.
I love shopping with Heat Press Nation. I am always getting some of the best prices and I know there is excellent customer service to bake the products.
Answer: Heat Press Nation came highly recommended but they have yet to live up to the hype, I am very disappointed with their services. I ordered the Sawgrass SG1000 in May 26,2020 and received my printer on June 11,2020, needless to say I was overjoyed to be receiving my printer but was shocked and disappointed when I opened the box and there was no installation kit included. I contacted the company and was told by the Customer Service Representative that they received the printers without the ink and they knew I was eager to receive my printer so they shipped it out the printer without the ink (1st Lie) but I would receive the ink on Saturday June 13,2020 but that was another lie, it never came, I called a few times throughout the week, no one could give me a definite answer or provide a tracking number for my ink, I requested to speak with a Supervisor, I was told he would give me a call but to no avail, I was told that the Supervisor is having my ink shipped overnight but still no ink.(another Lie) I contacted the company again today, I was on hold for an hour and eleven minutes only to speak with a representative to be told, my ink was shipped out but I won't receive it until Wednesday June 24,2020. I am outraged, I have missed out on so much business because of this, I will no longer do business with Heat Press Nation because I don't feel I'm being properly compensated for my troubles.
Answer: Received half my order after 7 days. It has been almost 2 weeks and have not received the rest of order.