HeadCoversUnlimitedReviews 260

Headcovers Unlimited website states FULL REFUND IF NOT SATISFIED although that is not true... I ordered 4 hats from this company, 2 fit and 2 were so small they wouldn't have fit a dolls head. I called to ask if they had a free exchange policy like qvc and so many other online retailers. I was told they did not and I'd have to pay for return shipping myself but that I would receive a full refund. I tracked my return and although they had already received the hats back I had to call them again regarding my refund. Instead of issuing a full refund as stated on their website, they took out and additional $7 for shipping on top of the $6 i had already paid to return these poorly made items! I asked to speak to a supervisor and was told by two different reps that this is their policy and nothing could be done!
So, to recap... Headcovers Unlimited sells poorly made items, lies to their customers, does not issue a full refund, falsely advertises and has the worst "customer service" i've ever experienced!
Do yourself a favor and DO NOT ORDER FROM THIS JOKE OF A COMPANY!

I received a head wrap like those sold by Kalily when I lost my hair due to chemo. I found it so comfortable that I bought another in the hospital gift shop. The price was just under $15. I did some research on Amazon and found Kalily. I ordered 2 packs of 9 for the same price as my first 2 wraps. The quality is the same as the more expensive ones. I find them much more comfortable than scarves or a wig. I received my order quickly and they were packaged nicely. Thank you Kalily!

Be careful ordering from this company because it may say it is in stock but in fact it may take 3 weeks to get but they will take your overnight money and keep it and if you want to return something they say 10 days but on the web page it does not state that and they refuse to accept your return and then if you luck up and return something they will not give you your money back they keep in as a store credit! This must be how they make a profit by keeping peoples money as a store credit - Beware!

My first most important reason for visiting this site was the headcovers for sleeping comfortably and keeping my cancer fighter warm. As she lost her hair she found herself freezing at night. Her daughter told me about this website and told me she wanted a certain headcover but it was expensive; so I offered to get it for her to help out and send my love. Then I bumped into the wood crosses form fitted for your hand. During chemo she can squeeze this cross and recite the poem that comes with it in her head. It's a really thoughtful sentimental type gift when your trying to send your love and prayers. There are a lot of choices and styles even several colors. Different materials and designs to match their personality. There are other products as well. They have gift message options and you can have it shipped directly to the person you're buying for. My package was recieved 5 days after I placed my order. My fighter absolutely loved it all and said she felt so loved when she recieved it. Which was exactly how I hoped she'd feel. I wrote in my message... "For those bad hair days." She's a natural jokester so I knew she'd love that comment.