On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great looks, needs larger buttons. The shirts came nicely protected. The website was very good. Love the cool summer material. You have subject matter I love with bright colors I've been looking for. I've had positive comments each time I've worn them. I would like to see dragons, wizards, horses, wolf's.
I ordered this shirt as a prospect for my local classic car club. The ordering process was good, but the product was rather sad. I ordered a size larger than I normally wear for example I wear a 3X, so I ordered a 4 X to be on the safe side. The 4X which should have fit lose fits tight so I should have ordered a 5X. The shirt looks good, but it wrinkles very easily and I'm afraid that when I wash it the first time it will be unwearable for me. My car club likes the shirt, but the size and wrinkle issue are something we are rethinking.
I have not received the item but will after I get the product
I ordered a 4X shirt since I'm a big boy. It fit great so I ordered 4 more shirts in 4X. All arrived as expected and are beautiful. Only problem is that these 4X shirts are slightly smaller than the 1st one I ordered and are a little tight across the chest. Now I'm wishing you made 5X shirts though it would probably be better for me to just lose 20 lbs.
Difficult to enter credit card information.
Why didn't I get $20 off? My total was $160.
The website advertised 20% total but my cart did not show this. I didn't get 10% off when I tried the promo code on the website either. The short sleeve Hawaiian shirts were excellent. Thin, silky, breathable, strong stitching, colors/prints exactly as shown in photos, and all sizes I bought were exactly accurate to the sizing charts on the website. I'll definitely purchase from this site again. But now I know they lie about discounts.
Great looks, don't like your fabric and a button fell off first wearing.
Quick, simple and easy! The sizing charts afforded me to make the correct selection of shirt size. Overall it was a good experience.
Quick service and very easy ordering process! The product was exactly as pictured.
"T-Shirts"
Allowed purchase of products that were not available and didn't offer a refund. I had to get a refund on my own, check my order statuses on my own and wait a long time for my part of my order to come in. 2 are here now, waiting on the last t-shirt to come in.
Awsome choices for men. I got some good pair of shoes for my husband. Will also get another for my cousin
Lots of variety & unique patterns to choose from, it's a nice break from routine stuff.
I enjoy searching through the unique items for sale.
It's fun to look at all the unique patterns & styles.
I like the variety of styles to pick from.
Lots of unique patterns to choose from.
Fun patterns & good quality material.
Nice looking but sizes run small. Delivery look longer than noted on the order sheet,
Clothing I have purchased is as portrayed in photographs and seems to be well made.
Nice shirt, very soft and easy shopping quick shipping
Wanted to get myself a shirt, as a result, bought 5 and a pair of jeans. Deffinetely gonna be back...
The shirt arrived early and in good shape The fit is good and the fabric is comfortable and appears of good quality It looks as advertised
Pretty straight forward with no confusion. Shirts came actually earlier than expected, and has no cosmetic deficiencies. Great shirts!
Mostly good but search feature didn't really help, I found what I wanted by accident.
Product is well made though, and cool designs.
Unique stuff - I made one previous purchase and was very pleased, hope the quality continues with this order.
Pictures of add-on items very tiny and hard to see... the add-on shirt was meh.
However, the chicken shirt was sized as expected, fabric non-wrinkling, not very cooling (polyester) but it looks awesome, my husband loves it. He has his eye on a shark one, I will probably get that for him also.
Pictures of add-on items very tiny and hard to see
Very poor quality. Not cotton like I ordered. Don't lie to your customers.
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!