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The company has garnered a mixed reputation, with many customers appreciating the unique product offerings, affordability, and easy online shopping experience. Positive sentiments highlight the fun designs and quality of the shirts, often leading to repeat purchases. However, several customers expressed dissatisfaction with slow delivery times, sizing inconsistencies, and challenges in the return process, including unexpected fees. Overall, while the company excels in product variety and pricing, it faces significant hurdles in customer service and fulfillment that could impact long-term customer loyalty.
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Great site/company, selection, variety! This will be the first of many other shirt purchases!
Easy and effortless. Now let's hope the sizing is correct!
Update... Sizing is far from correct. 5X is in reality about a 3X. Shirts don't fit my happy Santa belly. Sad
Easy and effortless. Now let's hope the sizing is correct!
Great! I really need clothes so look for me to stock up! Hurricane Ida destroyed most of my clothing and I'll get more as soon as I can save up some money... I love my little cross bracelet and the white linen shirt is very comfortable... I may need 3x lg instead though. I'll be buying more when I can. God Bless
Fantastic! Easy scrolling, great choices have to take a break because the decision is hard!
The walk thru process was easy to follow. Thank you.
I will say it was a good experience dealing with you
Excellent products very pleasing to the eye and tempting to buy. Cheers.
Easy to order. My hubby liked them very much. Thin material for our Arizona weather!
Far too many shirts that interest me are usually "out of stock". Not cool!
Got a scarf for my friend. He is gay and loves wearing this accessory a lot and it really suits him. Long story short: he totally loved my present
Easy to navigate... great selection. Fast delivery.
Shopping is great.
Fabric material is not what I expected.
I was expecting better quality fabric.
Liked the products, now just need to see how shipping turns out
Absolutely love these shirts designs. I'm not happy with the delivery, it is just way too slow.
Great products. Please send me the tracking number to thisismrmoya@gmail.com
I went online but have not received a return instruction. 2 shirts too small
So much to choose from. How can I decide? Great selections.
Quality is good. Wish shipping were quicker but not bad considering the current problems.
Some issues with credit card but resolved. Can't wait to get these into my shop!
Fast and easy! Delivery TIME Excellent!. SIZE and Appearance Excellent!... However, "Someone" folded (or IRONED) a Nasty/Uneven CREASE into the Right Collar LAPEL,... which has technically been impossible to remove!... Otherwise the shirt is PERFECT!... Thanks for the Prompt/Reliable Delivery!
Site is easy to navigate through and the products are very nice. Material is very nice and the designs. Very Happy!
Wait time manageable but discouraged from ordering again because of quality
Answer: Hawalili clearly hired rejects from the DMV... no help, no answers, no concern. They don't know and don't care. Actual the DMV looks like a model of efficiency compared to Hawalili.
Answer: Thanks for your inquiry. The default currency displayed on our website is USD. You can switch it to another currency by clicking the $ in the upper right corner. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Answer: BAD COMPANY! I think they are a scam as well. Got small instead of large shirts, that were labeled Large. Tried to return them and never got a return label from them. The scam is they offer 15,20, and then finally 25% cash back if you keep them because you are faced with international shipping fees, possible custom charges and many weeks without knowing if you will get your money back. First file a dispute with your credit card company and then the BBB. Help the next poor bait and switch victim.
Answer: Sorry for the inconvenience. But we cannot find your order with this email address, could you please send us more information ( name or phone number used on the order)? You can send these to service@hawalili.com, then we can check it for you.
Answer: Dear Customer, Could you tell us your order number for checking? If you have any questions for your order, please contact service@hawalili.com or online chat for checking.
Answer: I'm 6'3" and 265.3XL fits with room to spare. I wash all my clothes before wearing and these held up well with warm water and tumble dry. They do wrinkle easily, but the designs override any complaint there. I haven't tried ironing yet. I'm assuming very,very low heat.
Answer: You MUST follow the sizing guide provided in the item listing; according to their guide, I wear anyhing from a Medium to an 2X Large!
Answer: Hi Ken P. Welcome to Hawalili, Delivery time = processing time + shipping time Order Processing: 3-5 Business Days. Postal Service: 10-15 Business Days. Therefore, you can expect to receive in 13-25 business days. Regarding the delivery time, you can learn more about our shipping policy here Https :// www.hawalili. Com/information/Shipping%20%26%20Delivery We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online. Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers. Stay safe and have a good day!
Answer: Hi mahadhevan p. Welcome to hawalili, For more information, please check: Https :// www.hawalili. Com/information/Return%20Policy If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services.
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
We`ll keep improving our products, delivery and service. If you have questions about your order, please contact us by email at service@hawalili.com or by chat online.
Hawalili is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!