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HatkayReviews 47

3.7

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Hatkay Reviews Summary

The company enjoys a mixed reputation, with many customers praising the quality and fit of their outfits, as well as the promptness of delivery and helpful customer service. Positive sentiments highlight satisfaction with customization options and overall product aesthetics. However, significant concerns arise regarding inconsistent sizing, delayed shipments, and inadequate responses to customer complaints, particularly concerning returns and compensation. Some customers express frustration over perceived lack of transparency and support, indicating a need for improved communication and resolution strategies. Overall, while the company has loyal customers, addressing these negative experiences could enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
39
value
39
shipping
40
returns
33
quality
40

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Albania
2 reviews
2 helpful votes
Follow Sanders P.
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Great Service!
December 29, 2021

Hatkay provides a great service: they quickly create and deliver custom made dresses, at really affordable prices. The prices are so low, in fact, that it's almost unbelievable, but when I got my dress, I saw it was true. I had two extra requirements, which were fulfilled without any problem. The customer service is very professional, and the people who work there are friendly and helpful. I am very satisfied with Hatkay and will definitely order more clothes from them in the future!

Date of experience: December 28, 2021
Albania
6 reviews
2 helpful votes
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Great shopping from them!
December 29, 2021

I was attracted to this website by the fact that you could customize any Anarkali dress to your liking. The quality of the material and stitching is just amazing. Also the service is very professional and the people who work there are all very friendly and nice. I would definitely recommend this website and will be ordering more dresses!

Date of experience: December 28, 2021
New Jersey
1 review
1 helpful vote
Follow Zahra F.
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Clothes are exactly as it shows in the website. Perfect fitting. Suit arrived quicker than expected. It was my first online order. Was bit scared to place an order but now really happy that I did that. Would love to do more shopping with hatkay

Date of experience: December 16, 2021
India
1 review
1 helpful vote
Follow aaysha k.
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Beautiful pieces at affordable prices! You can never go wrong with that. Shipping is fast and and amazing customer service. You can also get multiple ways to mix match the pieces

Date of experience: December 13, 2021
Romania
1 review
1 helpful vote
Follow nawaz a.
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I ordered outfits from here very last minute for an event and not only did they get them delivered on time they stitched them perfectly! The outfits were beautiful and I absolutely love their customer friendly service. Highly recommend ordering from them!

Date of experience: December 13, 2021
India
1 review
0 helpful votes
Follow Kavita P.
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Best place to buy indian clothes...
best customer services
good quality outfit with perfect stitching

Date of experience: November 16, 2021
India
1 review
0 helpful votes
Follow Huma B.
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Ordered anarkali for my daughter and they loved them! The ordering process was smooth and I didn't face any issues in finding the designs they loved

Date of experience: September 18, 2021
India
1 review
0 helpful votes
Follow Ammy P.
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Buy 3 outfits from hatkay website It's my first experience and it's amazing experience with hatkay team customer service is excellent

Date of experience: September 18, 2021
India
1 review
1 helpful vote
Follow Mahima P.
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I received my clothes today I m extremely happy with outfit quality and stitching. Customer support is very helpful thank you guys

Date of experience: September 18, 2021
Ohio
1 review
2 helpful votes
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Cheap Material
September 15, 2021

I bought 3 suits after looking at the reviews for this website. And ended up receiving crap. They use cheapest ever material and not entirely embroidered the way they claim on the description of the piece. Great disappointment and complete waste of my money. Never ever buying again.

Date of experience: September 15, 2021
India
1 review
0 helpful votes
Follow Neha P.
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Buy 2 lehenga for my cousin wedding quality was amazing and it's feets very well customer support is amazing experience with sana

Date of experience: August 30, 2021
India
1 review
1 helpful vote
Follow Rihana K.
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Got my lehenga after two week only and I love it! It's exactly like it is on the picture. Thank you so much hatkay.

Date of experience: August 28, 2021
India
1 review
0 helpful votes
Follow Zaida R.
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Buy 3 Indian outfit for my friend wedding all outfit same as picture Stiching quality he very nice recommend hatkay website to my friend and family

Date of experience: August 28, 2021
New Hampshire
1 review
2 helpful votes
Follow Tsaira S.
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The clothes shipped and all smell like a fish market. I gagged when I opened the box. Cholis came with breast pads which were not requested. The breast padding wouldn't be so bad if they were placed where breasts naturally fall. Did a child make these? Was the child eating fish while sewing the sequins? What the $#*!. Also the site claims to ship from US... They don't

Date of experience: August 3, 2021
Denmark
1 review
1 helpful vote
Follow Fathima B.
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Found hatkay website from my friend suggestion recently buy eid clothes and it's amazing same as picture love this golden colour recommend 100%

Date of experience: July 22, 2021
India
1 review
0 helpful votes
Follow hajra a.
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Buy 2 anarkali from hatkay impress with stitching and fabric love both outfits recommend hatkay thank you

Date of experience: June 5, 2021
India
1 review
0 helpful votes
Follow Aastana K.
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Recently buy 4 outfit from hatkay all are same as picture stitching quality is very very nice love all outfits thank you hatkay team

Date of experience: May 31, 2021
India
1 review
0 helpful votes
Follow Maham A.
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What an amazing site, i ordered 3 Dresses for my sister and they were marvelous. Thank You hatkay, These 3 dresses were the best anniversary gift for my sister. The stitching were perfect. From now onward, hatkay is going to be her permanent Ethnic wear Store.

Date of experience: January 3, 2021
India
1 review
0 helpful votes
Follow Huda M.
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First time ordering with hatkay was an amazing experience can't believe my eyes when I receive my order just can't wait to wear the hatkay is the best website ever to shop love you hatkay

Date of experience: January 3, 2021
India
1 review
2 helpful votes
Follow Mehvish P.
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Awesome product happy with purchase same as shown in picture. Nice delivery service. Thank you HATKAY

Date of experience: January 3, 2021

From the business

We "Hatkay" Are Leading Indian ethnic wear store in India offers Saree, Salwar Kameez And Lehengas. Hatkay Brings You The Extreme Exclusive Collection Of Designer Sarees, Wedding Sarees, Lehenga Sarees, Wedding Lehengas, Party Wear Lehengas, Printed Salwar Kameez, Cotton Salwar Kameez, Anarkali Salwar Kameez And Many More From Its Vast Ethnic Wear Collection. Hatkay, A Trusted Indian Women Wear Wholesaler Offering The Best Sarees And Salwar Kameez Online at Best Price.


hatkay.com
Surat, Gujarat, India