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Hardware and Tools
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Hardware and Tools

hardwareandtools.com
Robbie B.
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Hardware and Tools is the only place I've been able to find this screen door insert. Lowes advertises the insert at a higher price, but they do not have the product available in the store or in the warehouse. Thanks H&T for a win win.

Date of experience: July 19, 2019
Pat J.
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Had a little trouble completing order & did not see a shipping cost in cart before payment selected.
Products received in good condition and in a reasonable time frame. Very pleased with the quality and performance of the sprinklers.

Date of experience: July 23, 2016
Faye F.
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Just heard about this place when I was looking for grip shelf liner. I hope I chose the right thing. It was on sale so that's the only reason I bought it. I'd be interested in other colors at this price. Thanks.

Date of experience: July 26, 2017
Curtis F.
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A bit confusing on checkout, but I figured it out
November 19, 2012

A bit confusing on checkout, but I figured it out

This survey program seems to not be working correctly. Over all I give a four out of five star for most of the questions a five star for delivery time. I was hoping the inner area of the steel rings would have been smooth where welded as the welding area at the seam is rough for some of the rope that is threaded through the rings. But your price was fair when looking at the overall market price for similar rings. You had the inner diameter sizes I needed where a couple other sites did. I would recommend you to anyone I know who is working with rope slings, etc.

Date of experience: November 19, 2012
Daniel C.
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Excelente prices and lead time
October 5, 2017

Excelente prices and lead time.

Just one issue. I never receive my order *******, the tracking said that was delivered on the mailbox but never find it I have to buy it again hopping this new order ******* arrives correctly

Date of experience: October 5, 2017
Emily B.
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It was very easy to navigate to the exact item I was looking to purchase. I could easily see what any discounts would be as well as the shipping. I do sometimes browse the site and am amazed at all the cool stuff. This was just a great shopping experience.

Date of experience: August 2, 2013
Pam S.
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Customer service called me to make sure that the color was ok with me since it was different than what was in the catalogue. I appreciate that. It didn't' make a difference, but it enhanced my shopping experience to know that they took the trouble. It was not an expensive purchase and they could have just sent it on, but they took the time to CARE.
Great customer service.

Date of experience: April 22, 2013
Barbara G.
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My negative concerns are that I received an email from you telling me to phone you to give further info before the order could be fulfilled. I did phone many time and left voicemail, but never had a call back or further email. I therefore tried to cancel the order. Then I received an email that the order could not be cancelled because it was already shipped. That is all really disorganized and made me think you are a scam company & I was ready to report you to District Attorney. Then the package arrived the next day. What is up with you guys?

Date of experience: October 1, 2020
Thomas M.
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One order got dropped from a computer glitch
December 1, 2016

One order got dropped from a computer glitch. Took a while to sort out what happened and get the order shipped. Once that happened, the order was received in just two days.

Had products I needed at a good price. Shipped quickly. No issues with order received.

Date of experience: December 1, 2016
Laura R.
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I've been using this site for about two years
March 10, 2015

I've been using this site for about two years. I love shopping here for some obscure things I need. But, the new site doesn't seem to return search all the search results. It would be nice to see a full list of search results to peruse products.

Date of experience: March 10, 2015
Bea S.
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Very satisfied
July 5, 2014

Very satisfied. Don't like high shipping charges, but you cannot help that.
I appreciate the quickness of shipping. Product was exactly what I expected, since I had the style number I was looking for. Best gardening gloves I've ever used - due to the fit of the glove.

Date of experience: July 5, 2014
Denise W.
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It was easy to find what I was looking for
January 25, 2016

It was easy to find what I was looking for. The order process was smooth and no outrageous shipping fees (like on some of the other sites). I received my order in a timely manor and will gladly do business with Hardwareandtools.com again.

Date of experience: January 25, 2016
Charles M.
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I am so happy I was able to find the product I needed where no one locally carried this item. The better part was the price I paid. Very reasonably price for what the product is. Then the shipment came what I thought was rather quickly (in less than 5 days). I will be shopping at hardware & tools.com more often.

Date of experience: June 1, 2020
Brian S.
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Easiest to use site I've been to in a long time. Also got bigger better product than what I was looking for at a lower cost than smaller products and much lower than the same product elsewhere. Thanks

Date of experience: July 29, 2016
European C.
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I wish there were more customer reviews
April 6, 2014

I wish there were more customer reviews. I was going to purchase a socket set with this order, but wanted a better idea of the quality. Not knowing the brand reputation and only finding lukewarm reviews on Amazon, I decided not to buy. The other product that I did order was outstanding, excellent quality and a great price.

Date of experience: April 6, 2014
Jesse W.
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Good experience so far
February 24, 2014

Good experience so far. Delivery time and quality of product will determine the overall rating. Thanks

***Delivery time was very long for the simplicity of this order. I will most likely order again, but make sure I order a lot earlier.

Date of experience: February 24, 2014
Steve R.
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2nd order placed (identical products as my 1st order). Arrived quickly but package was badly damaged! 3 of the 8 items were paint damaged (chipped) and I was surprised that more were not damaged. Packaging was literally destroyed and re-taped into a mess. Post Office receipted package as 'Received Damage'.
Disappointing!

1st order placed 2 weeks ago. Easy to order and product arrived well packaged and on time. Now I'm back for my 2nd order. Thankyou.

Date of experience: February 8, 2018
Denny C.
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Upon placing my order, I noticed Paypal had used a previous for delivery.
I emailed the hardwareandtools.com immediately to correct the delivery address.
I received and email 24 hours later stating the items were already shipped and nothing
Could be done to change the shipping information.
I feel this is very weak!

Date of experience: February 21, 2015
Charlotte W.
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Glad you stocked such a hard to find item since the COVID-19 situation has created a shortage. I found the price excessive but it goes a long way since it's a concentrate and my 97 year old mother loves it. This was purchased for her and should last a while. Thank you

Date of experience: October 10, 2020
Myrna D.
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I find that shopping online with this company is efficient and problem-free. I place my order and within a reasonable amount of time, my order is delivered. I have never had to contact customer service as my order is always correct and on time. What more could one ask? Thank you

Date of experience: August 16, 2013

Overview

Hardware and Tools has a rating of 4.4 stars from 3,171 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hardware and Tools most frequently mention and timely manner. Hardware and Tools ranks 296th among Tools sites.

service
7
value
7
shipping
6
quality
5

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19,490 reviews