Overview
Hard Drives Direct has a rating of 4.9 stars from 116 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Hard Drives Direct most frequently mention customer service, fast delivery and great price. Hard Drives Direct ranks 5th among Computer sites.
Instant Feedback
My experience has been excellent—smooth, efficient, and remarkably fast. Everything worked as expected, with quick response times and seamless execution. I'm highly satisfied with the process and outcome
Everything quick and professional. No problem with payment
I've had some exchanges with Christa at sillworks.com and she was wonderful to work with. She was extremely helpful and efficient.
Hello Jean-Francois,
Thank you for sharing your experience! Please reach out anytime, we are always happy to help.
-CSR
Quick and easy ordering. Will recommend and order again in the future.
Hello David,
Thank you for your feedback. We are pleased to hear that you had a smooth and efficient ordering experience.
Your recommendation means a great deal to us, and we look forward to serving you again in the future.
-CSR
Works great, would buy more thanks thanks thanks thanks thanks
Hello Josh,
Thank you for this excellent review! We look forward to working with you again.
-CSR
I love your website, very good to match the parts needed that fit my server.
Hello Marc,
Thank you for your nice comments. We are pleased to hear that we had what you needed. We hope to hear from you again soon!
-CSR
Shipping was fast and accurate. Arrived sooner than expected! Thank you.
Hello Tom,
Thank you so much for this 5 star review. We are happy that your order was received earlier than expected!
We hope to have the opportunity to work with you again.
-CSR
Everything was perfect: product, delivery and timing
Thanks!
Hello Lassaad,
Thank you so much for your kind words! We're thrilled to hear that everything met your expectations, from the product to the delivery. We truly appreciate your feedback and look forward to serving you again soon!
-CSR
Ordered what is now a difficult to find 3.5" 600Gb 15k SAS HDD for an older IBM SystemX server. Arrived within a few days, installed immediately and the servers RAID is now optimal.
Hello Chris,
Thank you for your review! We are happy to hear the item arrived quickly, and that everything is working well with your server. If you need any further assistance, feel free to reach out.
We appreciate your positive review.
-CSR
Order came in in time, easy order and payment options...
Hello Ken,
Thank you for your order. We appreciate your positive review!
Please come back soon.
-CSR
Always an easy experience getting the right drives from here.
Hello Hayden,
Thank you for your positive feedback! We're glad to hear that you consistently have a great experience finding the right drives with us. We look forward to serving you again soon!
-CSR
Easy to find the right hard drive. Good pricing. Fast shipping. Simple process.
Hello Tim,
Thank you for the great review! We're so glad to hear that you had a smooth experience finding the right hard drive, and that our pricing and shipping worked well for you. We appreciate your feedback and hope to serve you again soon!
-CSR
Good services, thank you and I will return and get my stuff form you
Hello George,
Thank you for your kind words. We look forward to working with you again.
-CSR
I was looking for parts for HP DL380 G8 server and placed the order and received it next day. I was able to replace the parts and get my server keep going, on time.
Hello Farhan,
We're happy to hear that you were able to get your server up and running so quickly with the parts that you ordered. If you ever need more parts or assistance in the future, don’t hesitate to reach out. Thanks again for choosing us!
-CSR
Excellent and package arrived before expected time...
Hello Jason,
Thank you for your positive comments. Please come back soon!
-CSR
Very fast and great customer service. Customer service represent was helpful.
Hello Haroon
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our customer service team. Thank you for shopping with us and we look forward to working with you again soon.
-CSR
Again this company is impressing me. I will never deal with anybody else. Their HDD's are the finest and their delivery is always faster than announced.
Hello Sami,
Thank you for your kind feedback! We’re so happy to hear that you’re consistently impressed with our products and service.
We are grateful for your ongoing support.
-CSR
It arrived in 2 days even after selecting 4-day option. HDD was well packed and worked as a charm. Great product. Great service. They answered my email quickly. Worked perfect.
The product was packaged very well and was exactly as ordered. Delivered in a timely manor.
Hello Craig,
Thank you for taking the time to share your experience! We're so glad to hear that your order arrived safely, exactly as expected, and on time.
We hope to have the opportunity to work with you again.
-CSR
I've been purchasing hard drives from Hard Drives Direct for a while now. It's always been a pleasure to deal with this company. The delivery is very quick, drives are packaged properly as you would expect as the prices ave very reasonable. Very satisfied.
Hello Tomasz,
We are truly grateful for your support and appreciate this 5 star review.
It is a pleasure working with you.
-CSR
Ordering is easy and with the fast and accurate shipping I felt confident my order would not only get here on time but I felt confident there would be no issues. Order arrived a day ahead of schedule.
Hello Scott,
Thank you for your great review! We're so glad to hear that the ordering process was smooth and that our fast shipping gave you confidence. It's awesome that your order arrived a day early! We appreciate your feedback and look forward to serving you again in the future.
-CSR
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- Ottawa, On, Canada
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- Same Day Shipping
- Free Ground Shipping Canada and US
- Lifetime Warranties
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Viktor,
Thank you for this excellent review. It is a pleasure working with you.
-CSR