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HalaraReviews 3,388

2.7
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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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Instant Feedback

34,519 reviews
Canada
1 review
0 helpful votes
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They take good care of their customers and it feels good

Date of experience: April 13, 2022
Canada
1 review
0 helpful votes
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Looks cool cannot wait to try
April 13, 2022

Looks cool cannot wait to try

Great experience, I love my new dress and skirt.

Date of experience: April 13, 2022
Canada
1 review
0 helpful votes
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It was awesome, straight forward, quick and clear. Loved it.

Date of experience: April 12, 2022
Canada
1 review
0 helpful votes
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The delivery was really fast!
April 12, 2022

The delivery was really fast! And I love my leggings So happy with my purchase

Date of experience: April 12, 2022
Florida
1 review
0 helpful votes
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Unfortunately everything runs a little small and nothing fit, which now i know for next time! It also took forever to get to me!

Date of experience: April 12, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Virginia
1 review
0 helpful votes
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Positive
April 12, 2022

Positive - love the clothes
Soft and easy to wear daily

Date of experience: April 12, 2022
California
1 review
0 helpful votes
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I love the products
April 12, 2022

I love the products. Everything fit and very cute!

Date of experience: April 12, 2022
Pennsylvania
1 review
0 helpful votes
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Just ordered a bunch of stuff!
April 12, 2022

Just ordered a bunch of stuff! Got a free headband too

Date of experience: April 12, 2022
Alabama
3 reviews
0 helpful votes
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Awesome clothes
April 12, 2022

I love the products. So cute for summer and holds everything in.

Date of experience: April 12, 2022
Oregon
1 review
0 helpful votes
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It took long time to receive any kind of confirmation. And it took almost 3 weeks to arrive but it did...
Five days and my order has not shipped yet. I appreciate the communication about it.

Date of experience: April 11, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Michigan
1 review
0 helpful votes
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Beautiful clothes at great prices
April 11, 2022

Beautiful clothes at great prices. The web site is easy to navigate, making purchases easy.

Date of experience: April 11, 2022
Canada
1 review
0 helpful votes
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Great value
April 11, 2022

Great communication nice colours, look like good quality for the money

Date of experience: April 11, 2022
Canada
1 review
0 helpful votes
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User friendly easy website
April 9, 2022

User friendly easy website. Can't wait to receive my leggings!

Date of experience: April 9, 2022
Ohio
1 review
0 helpful votes
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Easy shopping experience, difficult return process.

Date of experience: April 9, 2022
Customer S. — Halara Rep
over a year old

Hi Emily, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!

Illinois
2 reviews
0 helpful votes
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So many sites that sell the same thing because they are all knock offs. I worried that I selected the wrong site.

Date of experience: April 7, 2022
Arkansas
1 review
0 helpful votes
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The dresses are great!
April 7, 2022

The dresses are great! The material on the bottom of the midi chill dress is odd and wrinkles easily but the quality of both are great. Shipping took a while and the shipping updates were behind, it came earlier than expected via the website but took three weeks but worth the wait after getting them in. I love the built in padding so no bras! The whole reason I ordered!

Date of experience: April 7, 2022
Utah
1 review
0 helpful votes
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Badass clothes!
April 7, 2022

Badass clothes! LOVE! Easy to navigate the site too.

Date of experience: April 7, 2022
GB
1 review
0 helpful votes
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Great
April 7, 2022

Returns portal easy to use, website also easy to use and order, products are fab

Date of experience: April 7, 2022
Canada
1 review
0 helpful votes
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Good experience
April 6, 2022

It came on time and i was able to exchange easily!

Date of experience: April 6, 2022
Canada
1 review
0 helpful votes
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It was a good experience, delivery notifications were top notch, and support at the ready to assist. I haven't had a better experience with another provide. Good job!

Date of experience: April 6, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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