Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Ordering and delivery was good. Shorts were too big and not as on size chart.
I like the convivence of the website and the app. The quality of the clothing, the texture and feel of the fabric.
I was disappointed when I realized the products were coming from China. Shopping the website is confusing because there are so many similar products. The leggings are just ok. Probably won't order again.
I love my leggings so very much. They fit great! I'm happy they have so many plus size options.
Order came quickly and fit well. I'm not mad at all.
I was refunded and able to keep the old dress due to the mix up.
This dress cannot have both a built in bra and spandex. It is too uncomfortable to go to the bathroom.
My order took longer than expected and the stitching on my leggings are already ripping. The quality has definitely not been as expected
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Love the dresses plan on buying more items from the store!
The shipping delay was difficult but the lack of communication leading up to the delay was more frustrating. Shipping delays should be reflected once the purchase is made or withing 5-10 buisness days.
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Good, but I was expecting the shorts to be attached to the dresses
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The products are awesome and super comfy, it took a little time to receive but it was worth it.
The overall shopping experience was fine, I do like that they followed up to make sure I actually received my order.
Took longer than I expected but good quality active pants.
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The skirt was adorable and fit perfectly! I loved my free gift as well
Too longer than amazon but no complaints. It was fine all good. Thanks
Loved the product and they arrived in a timely manner, thank you!
Clothes were great…. But too
Small…. Still trying to get return processed…. Never really answer with what you ask…. Just seems to be a general answer…now stuck with two tops that are too small.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
I submitted a return to be processed over 2 weeks ago. And I had to send them an email to see what the hood up is. They gave me some bull$#*! line of being a new company and would like to offer me a store credit instead of a refund. Their "easy refunds" is a joke! I've never had a problem returning anything with any other company. A refund means I want my money back not a store credit. I will never buy from them again.
Hi Catherine, We just reached out via private message too! Hope you'll give us a chance to make things right.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!