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HalaraReviews 3,388

2.7

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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34,519 reviews

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California
1 review
0 helpful votes
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Great value
May 1, 2022

While not all of the items I've received have always had the stitching quality I was looking for, you cannot beat the overall quality for the value that you get. The prices are very reasonable, the fits are good, the fabrics are nice, and the customer service is great. I've definitely recommended this company to friends.

Date of experience: April 30, 2022
Utah
1 review
0 helpful votes
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It's always tricky trying to find your right fit through online shops. The quality of these items are all great!

Date of experience: April 30, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

New Zealand
1 review
0 helpful votes
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Love all my purchases!
April 30, 2022

Love all my purchases! But the pants are really long.

Date of experience: April 30, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Delaware
1 review
0 helpful votes
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Products shipped rather quickly
April 30, 2022

Products shipped rather quickly. Clothing great quality seems to run on the small size from the few things I've ordered

Date of experience: April 30, 2022
Michigan
1 review
0 helpful votes
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Lots of $ for it to be a little small… probably to much to work to try to exchange it!

Date of experience: April 30, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Florida
1 review
0 helpful votes
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Happy with website service and timing of time to deliver

Date of experience: April 30, 2022
Illinois
1 review
0 helpful votes
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It was good, took a little while to get to me but it was worth it

Date of experience: April 30, 2022
Pennsylvania
1 review
0 helpful votes
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The dress was a little tight but I signed down from okie to regular and I got a big belly. But I'll make it work. Regular size have prettier colors

Date of experience: April 30, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

California
1 review
0 helpful votes
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:) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :) :)

Date of experience: April 30, 2022
Idaho
1 review
0 helpful votes
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Everything item has been great quality and items where delivered in a decent amount of time!

Date of experience: April 30, 2022
Florida
1 review
0 helpful votes
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Good value for the money
April 30, 2022

Good value for the money. Should be very comfortable

Date of experience: April 30, 2022
Virginia
2 reviews
0 helpful votes
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Great style & fit!
April 30, 2022

Great style & fit! Love the new longer length for tall girls!

Date of experience: April 30, 2022
California
1 review
0 helpful votes
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Great leggings, but did take a long time to receive

Date of experience: April 30, 2022
Canada
1 review
0 helpful votes
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I recieved everything after a few weeks, no damages just not what i was expecting, or the length i was anticipating.

Date of experience: April 30, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Canada
1 review
0 helpful votes
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Perfect!
April 30, 2022

Perfect! The dresses are so nice and they fit beautifully

Date of experience: April 30, 2022
Canada
1 review
0 helpful votes
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Items came in just as described and the materials feel great quality!

Date of experience: April 30, 2022
Canada
1 review
0 helpful votes
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I would have liked to have had the medium skirt fit like a true medium.

Date of experience: April 30, 2022
Customer S. Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Colorado
1 review
0 helpful votes
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Received fairly quickly and exactly what I expected!

Date of experience: April 30, 2022
Missouri
1 review
0 helpful votes
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Easy to navigate site and quick shipping. Would definitely purchase again.

Date of experience: April 30, 2022
Ohio
1 review
0 helpful votes
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Love them both so much!
April 30, 2022

Love them both so much! They are super comfortable I recommend them to every one

Date of experience: April 30, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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