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HalaraReviews 3,388

2.7

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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34,519 reviews

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Texas
1 review
0 helpful votes
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Shipping took a little while but I absolutely love my new clothes! Will be buying more!

Date of experience: May 1, 2022
Massachusetts
1 review
0 helpful votes
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Fits to size and super comfortable, easy to order, smooth delivery

Date of experience: May 1, 2022
Indiana
1 review
0 helpful votes
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Easy to shop, customer service was awesome and quickly answered all questions. Leggings are all amazing quality and buttery soft!

Date of experience: May 1, 2022
Illinois
1 review
0 helpful votes
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I love these skirts, they are very good material, high quality, and it came in the mail very promptly. Thank you so much for this great product.

Date of experience: May 1, 2022
Indiana
1 review
0 helpful votes
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Love the clothes!
May 1, 2022

Love the clothes! The delivery seemed a bit longer than estimated once it left the company and became in transit but I was in no rush and was happy with the products! Thank you!

Date of experience: May 1, 2022
Germany
1 review
0 helpful votes
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I dont know what to write, i am not that good in english

Date of experience: May 1, 2022
California
1 review
0 helpful votes
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It was a good experience and very easy. I really like when I'm shopping and it says the models height and weight with the size

Date of experience: May 1, 2022
Ohio
1 review
0 helpful votes
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Good quality, it took a bit long to ship but I get that as its from a different country. Super flattering!

Date of experience: May 1, 2022
Pennsylvania
1 review
0 helpful votes
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It was good!
May 1, 2022

It was good! Website is easy to navigate. Just wish it got to me sooner! :) love it

Date of experience: May 1, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Hawaii
1 review
0 helpful votes
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Products were of good quality, as pictured, and fit excellent. Took 2 weeks to arrive, but I was able to track them easily.

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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Awesome experience and even better product! Much better than I even expected!

Date of experience: May 1, 2022
Florida
1 review
0 helpful votes
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Inconsistent size
May 31, 2022

I ordered the same top in the same size in two different colors. And they were two completely different sizes and quality. Clearly they are not consistent in quality control! Order at your own risk but be prepared to wait two weeks for your order just to send it back.

Date of experience: May 1, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Wisconsin
1 review
0 helpful votes
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I didn't receive the free gift, could be because they ran out but if I wasn't getting the free gift I wouldn't have ordered at all so I'm disappointed.

Date of experience: May 1, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

California
1 review
0 helpful votes
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The overall shopping experience was good. I'm glad I didn't have to hassle with returning the items as I was able to give them to family members.

Date of experience: May 1, 2022
Kentucky
1 review
0 helpful votes
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Great products and prices!
May 1, 2022

Great products and prices! Have ordered two more dresses in different colors

Date of experience: May 1, 2022
Canada
1 review
0 helpful votes
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Good
May 1, 2022

Good. I find it a little expensive but I'm very happy with my order and will order again in the future

Date of experience: May 1, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

New York
1 review
0 helpful votes
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Fast shipping and very cute selection of items.
A little too many emails after they gave your info

Date of experience: May 1, 2022
Australia
1 review
0 helpful votes
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Very happy with cat hair free leggings i purchased

Date of experience: May 1, 2022
North Carolina
1 review
0 helpful votes
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I had no issues navigating the website and finding what I needed. Buying online was very easy, worth it, and for here the time expected!

Date of experience: April 30, 2022
Canada
1 review
0 helpful votes
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I would order again without any hesitation. The quality is nice

Date of experience: April 30, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.

Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.

This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.


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