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The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
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The shipment was not satisfactory. It took 2 weeks to come and I paid for Expedited shipping. I was refunded $5 but it still took a long time.
Love the skirt though.
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Easy to order but sizing runs quite small and it was a fairly long wait.
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My 3 summer dresses arrived on time. All three fit.
I am beyond happy with my purchase. So comfortable.
Unfortunately, only the black one fits. The others are too small
I had a wonderful experience. The dress is very comfortable and good quality.
Easy website to tap through. No worries on charges or taxes since it was straightforward.
Great customer service, but the plus size line needs some work.
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I was happy with how quickly the clothing arrived. The crop top was adorable but the joggers I purchased were very thin and not what I expected.
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Nothing to complain about. Great products. Beautiful clothing
I absolutely love my dress. It's so soft and comfortable!
Your site is overall easy to navigate, but I wish they're were more filter options when looking for clothing.
I love the products! I haven't had a bad experience yet and I love that your products are quality while still being affordable.
The quality is great! The dresses feel very luxurious and have great stretch.
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!