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HalaraReviews 3,388

2.7

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Halara Reviews Summary

The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.

This summary is generated by AI, based on text from customer reviews

service
607
value
141
shipping
152
returns
118
quality
428
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34,519 reviews

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Canada
1 review
0 helpful votes
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Prices were reasonable and shipping was quick and easy. Just disappointed in the product

Date of experience: May 2, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Michigan
1 review
0 helpful votes
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The shipment was not satisfactory. It took 2 weeks to come and I paid for Expedited shipping. I was refunded $5 but it still took a long time.

Love the skirt though.

Date of experience: May 2, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

New York
1 review
0 helpful votes
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My order came quick and the website was easy to navigate

Date of experience: May 2, 2022
Connecticut
1 review
0 helpful votes
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Easy to order but sizing runs quite small and it was a fairly long wait.

Date of experience: May 2, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Oklahoma
1 review
0 helpful votes
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May 2, 2022

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Date of experience: May 2, 2022
North Carolina
1 review
0 helpful votes
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My 3 summer dresses arrived on time. All three fit.

Date of experience: May 2, 2022
Michigan
1 review
0 helpful votes
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It was good, fast and the product is great, reality i would buy it again

Date of experience: May 2, 2022
Canada
1 review
0 helpful votes
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I didn't receive the scrunchy but I did receive the leggings. They were made smaller than I anticipated so I gave one pair to my daughter. They are super comfortable!

Date of experience: May 2, 2022
Maryland
1 review
0 helpful votes
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I am beyond happy with my purchase. So comfortable.

Date of experience: May 2, 2022
Connecticut
1 review
0 helpful votes
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Unfortunately, only the black one fits. The others are too small

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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I had a wonderful experience
May 2, 2022

I had a wonderful experience. The dress is very comfortable and good quality.

Date of experience: May 2, 2022
Colorado
1 review
0 helpful votes
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Everything from ordering to product delivery was great!

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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Easy website to tap through
May 2, 2022

Easy website to tap through. No worries on charges or taxes since it was straightforward.

Date of experience: May 2, 2022
Alabama
2 reviews
0 helpful votes
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Great customer service, but the plus size line needs some work.

Date of experience: May 2, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Indiana
1 review
0 helpful votes
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I was happy with how quickly the clothing arrived. The crop top was adorable but the joggers I purchased were very thin and not what I expected.

Date of experience: May 2, 2022
Customer S. — Halara Rep
over a year old

Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!

Florida
1 review
0 helpful votes
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Nothing to complain about
May 2, 2022

Nothing to complain about. Great products. Beautiful clothing

Date of experience: May 2, 2022
Tennessee
1 review
0 helpful votes
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I absolutely love my dress
May 2, 2022

I absolutely love my dress. It's so soft and comfortable!

Date of experience: May 2, 2022
Michigan
1 review
0 helpful votes
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Your site is overall easy to navigate, but I wish they're were more filter options when looking for clothing.

I love the products! I haven't had a bad experience yet and I love that your products are quality while still being affordable.

Date of experience: May 2, 2022
West Virginia
1 review
0 helpful votes
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The quality is great!
May 1, 2022

The quality is great! The dresses feel very luxurious and have great stretch.

Date of experience: May 1, 2022
Canada
2 reviews
0 helpful votes
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Good and good quality clothes, i wish there were more tank tops and not so much cropped

Date of experience: May 1, 2022

From the business

Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.

Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...


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