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Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
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The shopping experience was easy and fun. Lots of product to choose from but I found that sizing was off. Some items were dead on and some truly needed to be returned. Disappointed in the return policy since it's always a risk when your order but are between sizes.
Good experience! The clothes that fit are great, and I will definitely be ordering in more colors. For the clothes that didn't work out, I was issued a refund and told I could donate the clothes which was great not having to deal with sending them back. I've already placed additional orders for more clothes :)
I received my order in a timely manner. The clothing fit but it wasn't flattering on me. I was hoping they would be a high compression to camouflage cellulite better. The leggings are comfortable and breathable however I wouldn't feel confident wearing something that highlights my cellulite.
Great priced, comfy and good quality leggings. Got some of the tops too and they're cute for the gym or going out.
I found thehalara.com website when I was looking online for a quality leggings. I viewed reviews and they were all good. Still I was hesitant for a month until I finally decided to take a risk and place my first order which I did on May 4th, 2022. On May 14th my order arrived. I ordered three pairs of leggings of different styles (please see below). The moment I received the parcel I tried all of them and I can't tell you how pleasantly surprised I was by the quality and how great it feels on my body. The size is in accordance with the size chart. The material is very soft, strong and stretchy. All three pairs of leggings create a nice silhouette. Those leggings are completely not see through and that is great. I am so glad I took a risk and made this purchase. Wearing one pair today the whole day and liking it very much. I feel I will be using this company for the future and highly recommend it to my girl-friends. In addition to the quality I found the price is very reasonable, too. Some items were on sale and I also got one item as a free gift with a promo code (a pair of beautiful creamy socks - love them too). Thank you, HALARA!
Olga, Canada
The website did tell me it might take longer than usual to receive my order. This was true, but very worth the wait. Comfortable and flattering clothes, true to size and color.
Very pleased with my first purchase. Quality is great
Like everyone else, I was attracted to the online adds and decided to try some of their more popular products. I felt the dress with built in shorts and the leggings were just meh. That being said I absolutely loved the top and one of the skirts I purchased and definitely plan on buying more. The quality is good, though some of their products have less support in the waist band than I would like. Now that I have experimented with their selection a a bit and know what works for me, I will most likely be purchasing my favorites in multiple colors.
It was great, it came faster than expected, and I have had so many compliments about it!
I was so excited to try Halara. The pictures that bombarded my feed showed snug fitting clothing that could be moved around in. Half my items just didn't fit right. The material for the dress made me feel like I was wearing a bathing suit.
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!
I got my order way sooner than i thought and the quality was great
I love the products and quite good prices, the favric was thin and that surprised me, but uts still very nice
I was very pleased with the products and the customer service! They were very responsive to my inquiries!
Great quality! Super cute-lots of compliments-may order more!
Overall experience was great! The shipping took a little longer than expected, but for some reason I didn't realize that the dresses ship from China so that makes sense.
I ordered a large size but realized after ordering I actually needed a medium size. Halara customer support was very helpful to switch my request and send me my order in medium without any issues.
Great company!
I really liked everything I ordered. My one issue was the XL bathing suit I bought was too small (the largest size offered for the item). I ordered everything in XL and it was the only item to not fit. Everything else was so cute, good quality and fit perfectly!
Fast shipping! Really cute products and really cheap for the amazing quality :)
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!