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The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
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I ordered a 2X thinking it would fit, but it did not at all. It was not flattering whatsoever. Maybe the 3X would fit, but it's still super short.
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Shopping with HALARA was as easy as shopping with most places. Ordering and checkout is simple and easy. Shipping takes a little long, but that's because the products are coming from China. The dress I ordered is very nice and well constructed—good quality. Prices are reasonable. I'd shop there again.
Love shopping on halara- super high quality clothing at a very reasonable price. Never had any issues with purchases made on this app/site. Highly recommend.
The shorts were not built in as expected- which was disappointing
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Quick delivery and quality products! Will be ordering again soon.
I love it. I've worn the outfit for workouts, playing tennis and on the beach!
The leggings in both skirts are not well cut for a woman body and slide up. Maybe adding grippers would help.
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Great customer service will definitely order again.
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My dress is comfortable and stylish. I'll definitely shop here again.
I liked 1 out of 2 items I received. They had good customer service and I was able to exchange the pair I didn't like quickly for a different product.
I placed an order on April 30,2022 in hopes to have a few cute outfits for a trip I leave for on Friday May 20,2022 I haven't gotten anything and the tracking info is absolutely NO help. I am incredibly disappointed and won't be ordering from Halara again. So sad :(
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The purchase process was very easy. My only minor complaint would be the shipping time. It took around two weeks for my order to be delivered. The pricing on items is great for the quality. Sizing is fairly accurate from what I can tell.
Easy to use - sizes were pretty accurate. Outfits were cute and affordable. I do wish there were longer pants leg options but otherwise good!
The products fit well and are super comfortable. The shipping was fast and ordering was easy. Definitely will be making more purchases!
Good quality product and good service. Dresses are super cute!
Took forever to get them and the pants are very very bad around the waist. They have no stretch at all. Can't even get them on.
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Expect a long wait time when ordering. Like a month
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Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the bes...
Appreciate you taking the time to write us a review! We take customer satisfaction very seriously and would love to understand what we could do to make your shopping experience more enjoyable. We've reached you via email. Please check it!