Quick and the website is super organized! I love it.
Did not trust initially, but transaction went through with a problem L em
My niece loves the dresses, skirt and top I got her
Shipping was less time than expected and quality seems fair. Can't wait till summer to try them on
Experience was as expected, really loved all of my items!
Wait was long for delivery but otherwise pretty good!
Easy to use website, dress fits as described. Got exactly what I wanted. Very happy!
Love these dresses! They fit soo well and look great too!
Great product! Thank you for the quick and efficient!
Love the products and made my one item return very easy
Well packaged, arrived within 7 days, & clothes are super cute!
Really great customer service and I love my new skirt
Item took a very long time to arrive at my address.
Items as described, easy shopping experience, arrived in a good time frame.
Great dress. Very happy with my purchase. Thank you!
Everything is great. Soft material. Flexible.
I love it.
No complaints! Very cute and came in quicker than expected!
Better tracking communication would be nice to have.
Hi Erin, appreciate your feedback. We have sent you a separate email in an effort to sort out this issue. Please check your inbox, or maybe even your spam folder. Thanks!
Great quality items. Some pieces ran a little small. Shipping was quick
Great service and good product, nothing bad to say!
Overview
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
Business History
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Julie, sorry to hear about your negative experience regarding shipping time. We’ve connected with you via email in an effort to earn your business and gain your trust. Please check your inbox, or maybe even your spam folder. Thanks!