Halara Reviews Summary
The company's reputation is marred by significant concerns regarding customer service and product reliability. While some customers appreciate the quality of the clothing, many express frustration over lengthy shipping delays, lack of communication, and difficulties in the returns process. The customer service experience is frequently described as unresponsive and ineffective, leading to feelings of dissatisfaction and mistrust. Overall, the feedback indicates a troubling trend of operational inefficiencies and a lack of transparency, which detracts from potential customer loyalty and satisfaction, suggesting a need for substantial improvements in service practices.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Great! Love the dresses they are very comfortable. Annoying that this is forcing me to write 50 characters though.
I love how active I can be in any of the dresses or skirts!
Love the items I got. They're good quality and they shipped quickly
Very happy with the quality and price of the product!
The return process is difficult, but the quality of most items is good!
Great products, great quality. The order arrived in a timely manner
Very satisfied, I made a mistake and they completely made it right. Love this company! Highly recommend!
Arrived quicker than expected. Great quality item. Really pleased. Thank you!
Impressed with quality. My daughters asked to order one dress for each of them.
Great. Shipping was much faster than I thought. The dresses fit nicely… I am more of an extra medium so I think I need to lose some lbs to fit the dresses the way I would like.
Fast shipping and high quality material! I recommend 100%
Quick, great quality items! A comfy skirt that is true to size.
I love this brand so much! Quality items and excellent customer service!
Great and soft material. Super stretchy too! I've worn them dozens of times now
It was quick for being an international purchase……
I'm a curvy girl… fit and felt like a tight unflattering bathing suit
All feedback is important to us, so we appreciate the time you took to tell us more about your experience. We strive to provide excellent customer service.
It was amazing thank you. I love the fit and feel of the dresses!
Shipping was ok time wise, but the product is great.
I like the tennis dress alot, I should have gone one size higher, it is a little tight in the chest and it hikes up my hips when I walk.
The dress I way too short, I can't wear it golfing or to the gym
Hi Melody! Sorry to hear our product ordered wasn't the right fit for you. We just reached out via private message too! Hope you’ll give us a chance to make things right.
From the business
Our mission is to build-up and inspire health and wellness through those self-embracing moments with the spirit of being yourself, being unique, being original, and being beautiful. To "Play it My Way" means to do it the way I believe, to be who I want to be, to trust in my decisions and pursue my aspirations, and to have confidence in the various aspects of my life and OWN it. That's why we're here to bring you affordable and quality athleisure products, so you can take on the spirit of Halara and GO FOR IT.
Halara has developed proprietary technology that ensures the quality of the fabrics we use. We partnered with leading manufacturers in the athleisure sector - many of which make products for some of the leading athleisure brands in the market - to assure each of our pieces are produced with the utmost quality. From there, we are in the process of launching our Fabric Innovation Lab to explore proprietary and next-generation technologies with material and fabric to provide the best athleisure products on the market.
Our founders are true technologists at heart. With their industry expertise in the technology and artificial intelligence spheres, we've been developing our proprietary HalaraBrain system, which combines open-ended machine learning research with information systems and large-scale computing resources aiming to achieve a near-zero inventory for all Halara products. Simply put, lots of fancy programs effectively plan our production, resulting in extremely accurate inventory management and less fabric waste.
This allows us to offer our products to you at lower prices than many of our competitors, while also contributing to sustainability in the industry by minimizing product waste. It's a total win-win situation for cost-effectiveness and for our planet.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Michelle, Thanks for the review! Sorry to hear about your negative experience with the return process. We'll look to contact you via email for further assistance.