• HairPlayground

Overview

HairPlayground has a rating of 4.31 stars from 134 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with HairPlayground most frequently mention customer service. HairPlayground ranks 5th among Hair Extensions sites.

  • Service
    9
  • Value
    7
  • Returns
    6
  • Quality
    9
7
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What reviewers want you to know

Positive highlights

  • THEY HAVE THE BEST CUSTOMER SERVICE THE BEST DEALS EVER... ND THE HAIR IS F. A.

Critical highlights

No critical highlights yet

How would you rate HairPlayground?
Top Positive Review

“I definitely love this website due to its superb assistance and its response time was really quick.”

Luchetti R.
1/20/21

I definitely love this website due to its superb assistance and its response time was really quick. Seriously magnificent

Top Critical Review

“Horrible Customer Service!”

King L.
4/26/17

I hate that I ordered with this company! Worst decision of my life My wedding is ruined thanks to them

Reviews (134)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (60)
Thumbnail of user reeser8
1 review
1 helpful vote
January 25th, 2015

I'm so in love with your hair. This is the best hair I have ever had and trust me, I've brought bad hair. The hair is nice and thick, minimal shedding. I achieved different looks, wand curls. Flexible rods, natural state (Brazilian wave), straighten, and pin curls. I even ordered more bundles and made a wig. My cousin love how natural the hair looks on me that she started ordering the hair and she wore it on the show "face off."Continue providing great hair and I will continue being a loyal customer.

Thumbnail of user anisu4
8 reviews
0 helpful votes
January 20th, 2021

I definitely love this website due to its superb assistance and its response time was really quick. Seriously magnificent

Thumbnail of user keyas2
1 review
5 helpful votes
May 27th, 2017

They look and feel so soft! I Bought Body wave 20'22'24" iLiterally got my tracking the next hour! Man that was Fast! I love the high quality for that price! Seriously going to purchase with this company for a long time!

Thumbnail of user valasityc
1 review
1 helpful vote
January 25th, 2015

Love this Company Hairplayground! Our purchase only high end hair! I bought there Elite for $140 each bundle Full Thick and Pretty! Then I purchased a Cambodian Deep wave Wig! Beauty beyond words! Thank you Hairplayground!

Tip for consumers:
I also Colored the Beautiful Full thick hair. The color Was Gorgeous!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user sadeg1
1 review
1 helpful vote
April 26th, 2015

I have ordered from other sites before only to be disappointed in the quality of hair or the ridiculous price for low weight bundles. So when i first came across hairplayground, I was excited because they have great hair at prices I can afford. What I love about them is they have hair at every length, texture and color imaginable. It saves me a great deal of time from doing the coloring process at home. As a hairstylist, I highly recommend this company to my clients as well as my friends and family.

Thumbnail of user parisc9
6 reviews
2 helpful votes
March 18th, 2017

When I say best hair ever! I mean best hair ever... its soft... it flows... it bounces... and most of all it's affordable. What more can a girl ask for #mynewbestfriend

Thumbnail of user liag
1 review
2 helpful votes
February 17th, 2015

"I love Hair Play Ground...!" - I love this company and their hair. You can't go wrong with any style nor color you want from this company. I love it that they keep sales on their hair and they will check in with u to make sure u are keeping up the good work with the hair you have purchased...! Like I said u can't go wrong unless u went the other route to someone else... Then u r in trouble bc u didn't choose hair from Hair Play Ground...

Thumbnail of user rutho11
1 review
1 helpful vote
April 26th, 2015

They have great quality hair, great customer service, always have good deals on bundles, very affordable price and you get your money worth while, quick shipping, hair doesn't shed at all or have a funny smell or anything like that. I'll definitely order from them again!

Thumbnail of user kingl13
1 review
2 helpful votes
April 26th, 2017

I hate that I ordered with this company! Worst decision of my life My wedding is ruined thanks to them

Thumbnail of user stephanieg29
1 review
1 helpful vote
March 22nd, 2015

I found hair playground through my instagram account because I was just feel in love with their curly wefted hair I had seen in pictures on their account. Before placing an order they responded very fast with correct and accurate answers, which made me feel confident and comfortable to order fromwthe company. Pricing is afordable and makes good hair able to be assessable. They have gained a new customer! CONGRATS on this successful business

Thumbnail of user moniqueh5
1 review
0 helpful votes
March 24th, 2015

I found Hair Playground on IG & I love how they have reasonable prices and good specials. I also think it's great that they show the hair after its been, cut, colored & style. A lot of sites will just show you nothing but bundles of hair, but with Hair Playground I can see how the hair is actually being worn. (And that gives me ideas on how to maybe wear the hair and more incentive to want to buy!

Service
Quality
Thumbnail of user mayal6
1 review
1 helpful vote
December 17th, 2015

The survey questions were very simple. Question #1 was my favorite. Getting my hair done makes me feel amazing inside & out. I can't wait to experience the hair from Hairplayground.com! It will be an early Christmas/birthday gift to me! I will definately let my friends & family know about their deals and prices! Also customer service was very helpful and respectful.

Thumbnail of user hanniyahs
1 review
1 helpful vote
January 25th, 2015

In all honest, I really like this company. Hairplayground really stays on top of there game. Being a customer of there product i can really say there hair quality was on point. For example i bought the Malaysian 16'&18' weave hair last fall. I had no problems with it. And stay till this day i still have the hair. I have dyed it four times colors you wont dare try.and the Product still Haven't give me much of a Problem. I like there service their very helpful -lilnistaaylivee

Service
Value
Shipping
Returns
Quality
Thumbnail of user jazminec1
1 review
1 helpful vote
January 25th, 2015

I love the quality of the hair.
Its so easy to color and ombre.
Customer service took their time to assist me.

Thumbnail of user shuntella
1 review
2 helpful votes
February 17th, 2015

They have been nothing but kind to me in helping me find the perfect hair that fits my needs. Thank you Hairplayground for fast shipping and great hair!

Thumbnail of user nisaa
5 reviews
4 helpful votes
January 31st, 2015

They have been nothing but kind to me in helping me find the perfect hair that fits my needs I aww would definitely recommend them again to anyone. Good quality good ppl

Thumbnail of user teneisheeiaw
1 review
1 helpful vote
January 26th, 2015

Hair Playground is the best site to buy hair from. They are super nice and very helpful. The hair is very good quality and is sold at a very good price considering the great quality of the hair. The customer service is awesome and they are always trying to make sure there customers are satisfied.

Thumbnail of user ameerat
1 review
1 helpful vote
March 22nd, 2015

Hairplayground is committed to their customers. I contacted them via text and within moments I received feedback. The conversation flowed and I felt like they really cared about my concerns! 5/5 for sure! #TeamHairPlayground

Thumbnail of user trijannad
1 review
2 helpful votes
March 20th, 2015

I order all of my virgin hair from hair playground. I receive it in a timely matter and they offer great customer service. I love that you can't text them and get automatic responses. Hair play ground has yet to let me down and I wouldn't shop anywhere else!

Thumbnail of user symonel
1 review
1 helpful vote
December 14th, 2015

I absolutely love how you all give the opportunity to win free hair. It's no better way of assuring those that you have the best quality hair than allowing them to see and try for themselves. It makes me feel great in hoping that I become one of those lucky winners

Thumbnail of user ashleys81
1 review
1 helpful vote
March 19th, 2015

I ordered my hair February 25 its March 21 still no hair. When I try to get in contact with them they don't respond back but when I write a negative review that's when they want to email you to delete your review. I can't get my money back. They cheated me about the buy 4 bundles get 4 free. You only get the first 4 of your choice and they pick the other 4 length. I'm very upset and disappointed with this company, I will never purchase any hair from them ever again.

Thumbnail of user jazminet1
1 review
0 helpful votes
May 7th, 2015

Hair playground is an excellent company that takes pride in everything they do. They provide amazing customer service and answer all questions. They make your shopping experience with them one you wouldn't forget. They stand behind their product and I promise you you will not regret investing your money in their hair!

Thumbnail of user lachishd
1 review
1 helpful vote
December 14th, 2015

I had an opportunity to do a survey for hair playground. The instructions were posted to their instagram. The instructions given by hair playground were clear and precise. Hair playground responded immediately when I showed interest in taking the survey. Thank you for the opportunity.

Thumbnail of user cassandrae2
1 review
1 helpful vote
May 7th, 2015

Hairplayground is truly a great company that strongly believes in their product. They want to enchance & create the beauty within with all of their hair products. I can't wait to receive my virgin hair. C. Haynes

Thumbnail of user kensheeac
1 review
2 helpful votes
February 17th, 2015

Hair play ground has wonderful communication skills. By far the best hair company that actually helps their costumers. They get back to you really fast after you ask questions they are very friendly and polite. I would recommend anyone to them they are wonderful. They make sure that your satisfied.

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Company Representative

Thumbnail of user paulr75
Paul R.

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