Guruaid.us has a consumer rating of 3 stars from 2 reviews indicating that most consumers are generally dissatisfied with their purchases. Guruaid.us also ranks 63rd among Tech Support sites. The most common issues with Guruaid.us are around customer service, which is not as good as expected by some customers.
Did a little research on this company . . . . It kind of raises a flag when a company has so many "5 star we love it reviews from accounts that only do one review." Usually they are paid/or fake shill accounts trying to hype their ratings . . . DON'T buy any of the stack of "guruaid. anything" spammed here lately. Currently they are using all these domains: guruaid.com guruaid.co.uk guruaid.ca guruaid.us guruaid.net More info below from several other sources. ---------- complaintslist.com http://www.complaintslist.com/computer-repair/guruaid/ Average rating: 1.09 out of 5? Average reported loss: $1,004.54? Number of complaints: 53 Complaints of high pressure sales tactics ---------- http://www.scambook.com/report/view/246266/GuruAid-Complaint-246266-for-$169.99 ---------- Among other warning signs to be careful: Web Of Trust: - Ratings are disabled, WOT has detected unusual behavior on the scorecard and new ratings has been disabled. (usually means shill (fake) accounts are trying to tamper with the sites ratings) ---------- Here is a link to answers at microsoft: https://answers.microsoft.com/en-us/windows/forum/windows_vista-security/is-guruaidcom-a-reputable-support-service/ff0a56d2-eecb-4916-9958-bca1786a5fb7 Some quotes, from the microsoft link above: - I called tech support for Vipre Antivirus and a RogerJim from GuruAid.com (WAIT: If you called Vipre Antivirus why did you get GuruAid? Seems someone might be misrepresenting themselves) - Very sorry for your experience however GuruAid is NOT the Official Microsoft Support no matter what they claim. - Avoid tech support phone scams http://www.microsoft.com/security/online-privacy/avoid-phone-scams.aspx - Hoaxes and Scams http://support.microsoft.com/contactus/cu_sc_virsec_master?ws=support#tab3 ----------See critical reviews
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