GuitarFetish

The last time I shopped at Guitar Fetish I received two defective products in the same shipment. Now I know it's common practice to send international buyers B-stock and defective items because it's hard to ship it back, but getting two defective products in one shipment seems a bit too blatant.

One of the products I didn't contact them about because despite the defect it functions okay (it was a stratocaster bridge and it had a trem arm thread that was drilled twice) but the other product I bought (a stratocaster pickguard) simply did not fit.

I contacted them about the fitting issue and all they said was that not all stratocasters are cut equally so it's up to me to modify the pickguard, when the description says that it's replacement that works for all stratocaster bodies. I had a different third party manufacturer pickguard before this one (WD music) and it fit perfectly without any modifications so I know they are lying to me. I've attached some photos. Note that barely any of the screw holes line up correctly and that the routes for the pickups don't line up either. Also the lower bout cutout is too shallow so it protrudes past the bevel of the body.

Not sure how they got something so simple this incorrect, but that's not my main problem. My main problem with Guitar Fetish is that they are simply denying their quality control problems, stating that in such budget products, defects are normal and that it's up to the buyer to make it right.

I've done business with Guitar Fetish a few times and when I was living in the US, I didn't have any problems. Now that I'm living somewhere else, all of a sudden I'm receiving lemons. On top of that, they deny any responsibility.

I would also like to add that apparently international buyers get screwed over often by this company. A quick google search for "guitar fetish defective" yields a top result for a TDPRI forum thread regarding their treatment of international customers. There's your proof that my experience isn't an isolated one.

I will no longer be doing business with Guitar Fetish. You should too, especially if you are an international buyer.

Made a mistake in buying a trem from them with a steel block. Trem arm brok inside th blok, now $#*!.