GuitarFetish

Company cant handle its order load but does take your money and makes you wait till they can ship without telling the customer about delays in their inability to move the orders they take. Contact cs and be told it will be shipped any day now and it doesn't happen.

Bought an unfinished neck. In order to make a warranty claim and receive a refund, I had to notify them within 10 days. Of course, when you're building a guitar, you're not always going to be ready to assemble in 10 days.

So, after that, you get 60 days to get store credit. I assembled within 60 days. Of course, to see if the neck was playable, I had to drill into the neck to mount it to the body, and drill into the headstock to install tuners.

What I found was that the nut was poorly cut. Strings were so high that they bent the notes sharp just fretting a D chord (or any other). The neck was actually bent backward, so I put 1/4 turn in the truss rod and the neck bent wildly in the other direction. So, I walked the truss rod back a few millimeters at a time until it looked acceptable. It never was. I've set up guitars many, many times and have never had issues like this.

So, thinking I got a bad one, I decided to return it. But, I had already drilled more than 10 holes into it to mount the tuners and mount the neck to the body.

Guitar Fetish's return policy states,"We will gladly issue Store Credit for all items returned within 60 days as long as they are returned with all original packaging and have not been modified or altered in any way."

So, the catch 22. You don't know if the neck is defective unless you alter it, and once you alter it, you can't return it.

That's really all you need to know. If you're thinking about using Guitar Fetish, just flush your money down the toilet, because you still won't have a working neck, but at least you'll save time and effort.

It's easy to summarize my experience with G F. Awful service + awful product = Stay away. I bought an acoustic as a Black Friday special and it was nothing but trouble. Warped top, crazy bad fret sprouts, bad action, badly wrinkled pick guard.

I ordered this B-Stock item knowing full well what I was ordering and they delivered just what I had selected from their stock and in a very reasonable time. Yes there were things that needed to be corrected but I knew how to fix them and actually the guitar turned out to be a bit better than what I thought I would be getting. I've seen some of the less than flattering comments, and for me at least, know what you are ordering and I think you'll be satisfied with your purchase.

Slick guitar was delivered in horrible condition. It cost $75 to fix neck issues best could be done. Then within 6 months the body on this guitar split!
Guitar Fetish said they would gladly replace if I ship back to them. The cost of shipping this is $100. This is stupid to spend another $100 on this Not So Fine Piece. Their policy of return within 30 days is unreasonable as it is obvious this type of defect would not reveal itself within 30 days, although this happened within 9 months!
1. Slick Gutars seem to be crap!
2. The US distributor will leave you with this crap!

Purchased an XV-820 from them. Shipped and received in a timely manner, Surprised at the overall quality at this price range, Playable out of the box... low action. No fret buzz. Tuners could be better but work well enough. Frets are a tad bit sharp but aren't bad enough to cut you. I like the neck. Feels a little on the flat side. They were a little slow in responding to e-mails but they did respond. I would buy from them again if the mood struck me for another inexpensive guitar.

Just purchased and installed a set of E70 Locking Tuners for my PRS SE Santana. They work perfect. THey are heavy duty, solid, and after days of play, my tuning remains spot on. You will not be disappointed with these tuners. THere is no way other tuners warrant over $100 for a set of tuners when you can get these great tuners for less than $40. Order was processed quickly and delivery was fast.
I'll purchase again from Guitar Fetish.

Overall, one of the premier guitar parts sites for budding builders of guitars. Replacement parts abound, and they often have closeouts from other failing companies that offer stupid cheap pricing.
On the other hand, their line of guitars that they sell has been suspect from time to time, and some models have been outright dogs. I'd stay away from the cheap finished guitars and only use the site for their parts. Pickups are especially good.

I've purchased a couple of sets of pickups, some tuners and a brass tremolo block for one of my Strats. Everything shipped quickly, everything worked as advertised (the pickups are very nice) and prices are more than competitive. I have never purchased a guitar from GFS but I've played one that belongs to a friend and it looked and played okay. These of course were not serious tests, just me trying out a friend's guitar. I see some bad reviews, but my experience with Guitar Fetish has been pretty good.

Should give you a little guidance and make it clear that the products need to be finished. It wasn't clear that the products would not fit together and needed major adjustment to fit. Wood was good. Also they sent one of the bodies with no hole drilled for the input. That was terribly useless. Had to throw one away. Buyer beware!