GuitarFetish

I have bought from Guitar Fetish for over 15 years. I have received only one item that was not up to par with what had expected. I know the products and do not expect a $100 part for $10. They run a little slow sometimes, they are a small staffed company, that helps keep the prices low. If you need to have someone give you a backrub and fawn over your build, maybe this is not the company for you. A no nonsense guitar part supply company - not Starbucks.

I read all of the negative reviews on here and chuckle. Walmart has ruined people. Guitar Fetish accurately describes their parts, they give warnings about ensuring fitment, and provide detailed measurements.

I ordered a factory buyout 335 copy for $129 - black Friday discount. The guitar was just as described. I knew it needed the action, neck, and bridge adjusted. I knew it had dings and needed nut work. For the money, one would expect no less.

What I got was a very good project guitar. You couldn't buy a kit for less. The fret work was good and the hardware was decent, just like they said it was.

I emailed customer service twice and received answers within a day. What more do you want? They tell you they are small so be patient and they will get to you as soon as they can.

I think they are a good site. People expect everything to be perfect even when they order stuff that doesn't go together. I will order again from them, because I am not a spoon fed baby.

Sorry, but GFS Guitars are horrible! I received the SL 55 a while back. After replacing the nut, and having $$$$ spent on fret work, this guitar is still unplayable! The neck is twisted and the frets are super high... not to mention sharp ends and uneven tops. GFS always says, "compare these to..." enter a guitar brand. These aren't even on par with an Affinity Stratocaster. Please don't waste your money. I've tried three different models... they're all terrible!

I've been buying from GF for over a decade. They are the Harbor Freight of guitar parts. Lately, I've seen their onsite descriptions, quality control and customer service deteriorate. I just recieved an unfinished body with binding torn off. The description was "hese are "In Production" factory products so they are assembled and ready for your final finishing. You'll need to do all the TLC stuff stuff- sanding, grain filling, final finishing." It did not state that I would have to replace binding. I called customer service and got this reply. "We have a big huge disclaimer on that page that tells our customers all about the status of these parts. These are final sale items, as it says. You can source binding from several different on-line vendors like Amazon and Stew-Mac." There was no disclaimer. Not a company I will do further business with.

I bought a few bodies and necks from their clearance/ factory buyout section. I want to start building guitars so for 15/20$ a neck 20/25$ a body it's not bad but you will be getting what you paid for these parts need work sanding, finishing, and refinishing. Be very careful while inspecting the photos to determine if you want to fix the part or not. It's not bad if you mess it up it's very cheap. However if you want something affordable and yet functional the moment you get it, go elsewhere.

I bought a guitar body, and the neck pocket was too large for standard Fender necks. It measured 57 mm. They asked me to send the body back, then said that the pocket was the right size, and charged me return shipping on the refund. The Tech told me that the necks were too narrow, but the standard neck pocket on Fenders is 55.5 mm, and Guitar fetish said their necks are 56 mm. I told the service geek that it was too loose, and he said I could shim it, I said that kills the sustain, and he said it was a lower quality body, so that was as good as it gets. Too bad, because the body would have been nice, but when the company treats a dissatisfied customer this way, I will never buy anything from them again. Also, you can't call ANYONE, no phone number, sign of crooks, in my opinion. STAY AWAY

I have been playing in Southwest Florida for years. Definitely takes its toll on equipment.
To play a $2000 guitar on the beach is just stupid in my eyes. Guitarfetish has been a God send for me. I have been playing a tele semi hollow body with 2 humbuckers with a solid maple neck. Once my partner set it up for me I was amazed! DRUM ROLL PLEASE!
$179.00 + $50.00 FOR A HARDSHELL CASE Playing through an rp255 and I get more compliments on the sound... it plays like a dream and because of the price its low stress for me. Definitely going to buy more form Guitarfetish. Not to mention their service response is great!

Matt Kramer
*******@gmail.com

Ordered a pair of tele pickups. They delivered to the wrong address. Blamed it on my cookies in my computer. Any excuse. Even though I just bought a pickup 2 weeks earlier which was delivered to the correct address. They refuse to honor it. Or resend another set of pickups. Kind of sucks, since these are a basic guitar supplier. I have used them for several years for many of my basic guitar needs. Can't say I would recommend for your higher end needs. But to do this kind of sucks. A real supplier would cover this in a heart beat. But to be a cheap supplier. And to pull a BS move like this really sucks. It's probable pennies for them.

I've purchased from Guitarfetish.com for several years now and I have never had a problem with products, shipping or with service. In fact, I made a purchase earlier this year and had an emergency that required me to travel and be gone during the shipping process, I CALLED them and the offered to either cancel the order or hold the shipment. I chose the hold and they followed through with my request, down to the letter! The XGP products are as good as the "well-known brand" as they like to say and I plan to continue buying from them.

Take your time when purchasing, use the sale codes as they come along and just know that sanding and fitting is required.

Ordered a ash strat body unboxed it put the neck in the pocket went to put the plate an screws on an found the neck pocket was cut at an angle
So the strings will never be centered you can't uncut wood.
My first sign was there is no customer service phone number
RED FLAG I could pay shipping twice to return it but they didn't offer to
Exchange for the same body with a straight proper cut neck pocket just
Store credit. What good is that? If I don't have a body that works I don't need any other parts now would I! That's all you get ripped off
I hope you read this before you think about doing business there
Keep your money for a real parts place like stratosphere

Bought a Slick SL54T and the frets were so badly damaged across the entire neck that the strings scratched and scraped up and down them when bending notes and vibrato as if the feet were made of sandpaper. Divots and indents on almost all the frets. Of course you can call these thieves you can only contact them through emails where some loser told me to take pictures of it if I wanted a refund. Worst customer service, worse than the guitars they sell. Any other instrument company would give you a refund if you are unhappy with your guitar, but these guys want you to prove there's something wrong with it to get a refund. And I'm afraid I probably wouldn't even get one if I sent it back. These guys are thieves and lowlife liars. I have a completely unplayable guitar for $250. Could have got a squire for 200 from Sweetwater with fantastic incredible customer service. Do not buy from these con men lowlifes.

The first neck I got had already been returned by another buyer. I figured that out when I got the replacement neck because it was double boxed. The first one had been crammed into a single box with bubble wrap. The first neck had a dent on the back. The replacement neck had frets that did not go all of the way across the fretboard. The low E string would have snagged on the fret ends if I had used it. I returned both and now Guitar Fetish has blocked me from accessing their site and buying anything. What a bunch of BS! The top of the line body I ordered had a neck pocket on which two of the three sides were milled to less than a 90-degree angle. I couldn't return it because I had already put hardware onto the body. I had to chisel the two bad sides to a 90-degree angle so it would accept the neck properly. If you want a nice build you should stay away from guitarfetish.com.

Be aware at time of order the promotional discount codes do not auto-populate and the cart prices are not reduced to sale. After placing an order I realized the code as missing and immediately emailed a courteous request to apply the Final12 and Final25 discounts. That was on 1/4/2019 as the promotions ended on 1/5/2019. In response, I received robo-responses that alluded to being too busy with orders and to give Guitar Fetish a couple of days to respond. After not hearing from them as promised I sent similar requests to *******@guitarfetish.com and *******@guitarfetish.com. And again in response I received robo-messages saying we are busy and eventually denied on or around 1/11/2019 because my request was sent too late and after the goods were delivered. Asking to escalate I have yet to hear from a decision maker in authority. Think twice before ordering anything from Guitar Fetish. There are other companies out there.

I order a J style bass kit with a Paulownia body and a maple neck w/ "rosewood" fret board from these clowns and I can say I was thoroughly disappointed. After looking for months I was mislead by reviews from other companies into using guitar fetish which resulted in a poor and sloppy grain filler job, dent in the front with other dings all around the body, and that rosewood fret board was not normal rosewood it was reengineered rosewood which they don't mention anywhere but their competitors do. Basically don't buy from them unless you want to waste money on it so see how bad it really is and have to pay return shipping because they don't provide return shipping on their manure products.