• Guess EU

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Overview

Guess EU has a rating of 2.33 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Guess EU ranks 194th among General Apparel sites.

  • Service
    1
  • Value
    1
  • Returns
    1
  • Quality
    1
How would you rate Guess EU?
Top Positive Review

“Great to shop when they have discounts”

Jessmine K.
9/22/17

I go often in their regular store, so I know their items and it's so good to check occasionally for seasonal discounts. Delivery is quite fast (even to Slovenia) and you can return (free shipping) if there is something wrong with your delivery. Love it!

Top Critical Review

“Horrible management and customer service”

Trisha S.
2/12/21

The young girls they hire don't have a clue what customer service is let alone Good customer service, which is a direct result of extremely poor management or lack thereof! Ignored it and continued to shop there but just can't see giving one more dime to a company that thinks so little of it's patrons! No more! Guess outlet at Tanger Outlet, Glendale, Az.

Reviews (3)

Rating

Timeframe

Other

Thumbnail of user trishas73
1 review
1 helpful vote
February 12th, 2021

The young girls they hire don't have a clue what customer service is let alone Good customer service, which is a direct result of extremely poor management or lack thereof! Ignored it and continued to shop there but just can't see giving one more dime to a company that thinks so little of it's patrons! No more! Guess outlet at Tanger Outlet, Glendale, Az.

Tip for consumers:
If I would have known how little they care about the customer or how they treat them, I wouldn't have wasted my time driving there!

Products used:
Apparel

Service
Value
Returns
Quality
Thumbnail of user jessminek
3 reviews
20 helpful votes
September 22nd, 2017

I go often in their regular store, so I know their items and it's so good to check occasionally for seasonal discounts. Delivery is quite fast (even to Slovenia) and you can return (free shipping) if there is something wrong with your delivery. Love it!

Thumbnail of user maxg54
2 reviews
0 helpful votes
August 13th, 2018

I've bought some articles in the past, but I was very disappointed with the low quality, and the frequent defects. The right to the legal warranty was denied with ridiculous excuses for items bought in the shops. Return of orders placed online was never once smooth. Disrespectful toward customers and law. Never again!

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