Groupon has a rating of 1.9 stars from 6,881 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Groupon most frequently mention customer service, credit card, and fine print problems. Groupon ranks 293rd among Daily Deals sites.
This company does not typically respond to reviews
For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and gave them the order number in question as well as screenshots of my confirmation email. Instead of inquiring on the issue they refunded a second groupon voucher I bought for a movie ticket in the amount of 26.45 when I paid 29.45 and skipped out on paying my 3 additional dollars. When I contacted them a third time, my email was blocked. I would have been fine calling and explain this issue but there is no customer service number. Beware of the bs. Groupon is sketchy.
Don't use Groupon! They eat our money for no reason! During the Thanksgiving holidays, I went to Groupon and got movie tickets to Regal Cinemas in November. The code could not scanned at the theater, so I informed Groupon customer service that evening. A couple of weeks later, they replied and asked me to provide a copy of the tickets. I provided my bank record. Since then, they have never given me any reply so far!
I purchased a product from groupon and waited 10 days to receive it only to find out that the package was emptied then I ordered a second time a waited another 10 days and the same thing happened nothing was delivered they don't want to give me my money back so I'm forced to buy from them worst company to buy from.
Groupon is great! I always get great discounts for goods and services! I like that they always offer local companies and it's always close to home. I've saved $100's by now! Make sure to use the app! Apple Pay is there
Groupon is best and has excellent service. Staff is helpful and nice. Quality of all products is great. Collection is nice. Once ordered, delivery is fast. Recommended to friends.
Groupon is a true discount site of many different business. Best to check the site everyday. Never had any problems with other stores they represented, a good site to go to for good deals.
Great store is not the first time I order already. Many interesting things at great prices. I recommend
I recently purchased 2 of the same item. When I received the package only one items was in the box but it stated that both were delivered. I contacted Groupon through chat and they immediately sent out another item for free. They asked me if I wanted the 2nd item or a refund I picked the item and I just got it in the mail yesterday! I LOVE Groupon.
I love how groupon helps you save some dollars for a lot of things. I usually get tickets here if I'm planning to visit a museum or parks with my friends. The bigger the group, usually, they have better offers. You just need to make sure that you read the fine print before purchasing or checking it first with the establishment.
I miss this site so much! Have not found a replacement since! I purchased 90% of my wardrobe from Ideeli now I barely shop. Tried Zulily and others the selection is terrible or over priced. Someone please revive Ideeli. All my pieces that people ask where I got them were purchased from Ideeli.! Can't even find my favorite brands that used to be on there.
Ich bin begeistert. Die Qualität ist erstklassig und es dauerte 3 Tage, bis es ankam! Vielen Dank für Ihre harte Arbeit, viel Glück und Wohlstand!
For exactly 120 for a couples massage was not reflected on my account. I contacted groupon and gave them the order number in question as well as screenshots of my confirmation email. Instead of inquiring on the issue they refunded a second groupon voucher I bought for a movie ticket in the amount of 26.45 when I paid 29.45 and skipped out on paying my 3 additional dollars. When I contacted them a third time, my email was blocked. I would have been fine calling and explain this issue but there is no customer service number. Beware of the bs. Groupon is sketchy.
The first time I found out about Groupon I was excited about the discounts, never fails to give a happy face, thanks Groupon. All the negative reviews are probably posted by angry Businesses who are losing money because they decided Groupon is not making them money, well you people decide to use Groupon to advertise for you than you don't to pay for their services, honestly doesn't make much sense. But I am a very very happy customer!
Tip for consumers:
love Groupon
Products used:
facials, massages etc
I just returned from a session with Gia at I am Hypnosis. The session was wonderful. Gia is friendly, helpful, and very easy to talk with. Using a soothing voice, and very supportive, loving suggestions and visualization, she helped me address the issue about which I'd emailed her. It is clear from her welcoming demeanor and professionalism that Gia is interested in, and capable of providing a deeply relaxed state while offering useful suggestions. BRAVO and thanks!
We purchased a house cleaning voucher from Groupon. We got a cleaner by the name of Iranda. OMG! She did an awesome job cleaning our house. I was so impressed with her attention to detail. She is the best cleaner I have had in a long time. I will definitely have her come back again. Great job, Iranda!
I always had the best experience with groupon. I purchased the 2 groupons and wasn't able to use them before their expiration and neither was able to extend them. I contacted the customer support and was refunded the balance right away. It says a lot about customer support. Kelvin was very kind and professional and helped me get refund in no time. As a customer we want the best and groupon is the best
While the heading could apply to sooo many things, it applies to just one: the Ideeli withdrawal. Mr. Hurly has a good thing. How about trying again. NOTHING compares to Ideeli; gone but unable to forget it. So missed
I need done return because size has been wrong, but not contact anything. I did sent 5 email or chat no action
Products used:
Shoes
We had 4 Corners Complete Care clean our carpets today. He did an amazing job surpassing our expectations. Would recommend them to clean your carpets. Great customer service.
We purchased 8 x 8 canvas and 12 x 16 and all were beautiful. Thank you so much, our family will be ordering more soon.
Awesome experience with Carrie. I came in with a picture of how I wanted my hair cut and man she just copied it perfectly! She also gave me some advice on how I could make my hair healthier and tips on brushes to use and techniques that most stylist will not give out. Wonderful person too she genuinely wants to make you happy when you leave. Great Groupon price and excellent customer service.
I have gotten sooooo many great deals on things to do( such as paintballing tickets which included gun and gear rental), clothing items, services(like an oil change and visit to the optometrist) for a way cheaper price. I look on it every day to see what new deals there are. I'm all about the deals. If your like me give this website a chance, you won't regret it!
I had some booking date issues with a recent Groupon order that was through no fault of Groupon. As the error completely was due to my oversite. With this being said. Groupon still refunded me the entire cost and was super helpful and accommodating. My situation was resolved and refunded within 5 minutes. I will always look to book with Groupon moving forward.
I had an issue with a hotel reservation, but groupon responded immediately and gave me a full refund.
Seriously the BEST Customer Service. Went on-line to FaceBook and they immediately took charge of our issue and made all issues disappear. GREAT JOB Customer Service Advocate. Thank you.
I have had many fun excursions when using this website. For example lavender field farm visit in Virginia. Peach picking in Demarest Farms in NJ for the summer.
What ever happen? Was sales that bad or it was just createred to get customers for Groupon. Believe that website have nothing to offer to dress lovers. Miss the web site very dearly and wish you bring it back come back
Groupon is the largest "daily deal" site, selling vouchers for discounted local experiences and services such as restaurants and spas, as well as travel packages, shopping, and a number of other items. Vouchers are purchased upfront and typically must be redeemed by a certain date, after which time Groupons expire. To businesses Groupon markets itself as a way to drive new customers. Groupon is a public company (NASDAQ: GRPN) and is based in Chicago, IL.