GreensideOnline

I totally echo the sentiments of all of these negative Greenside comments, they are just scammers and fraudsters. Also, be aware that www.trafficconesandsafetycones.com are also the same company and they will treat you with the same distain as Greenside. AVOID AT ALL COSTS. How are companies like this allowed to steal your money.

Does anyone have the registered address (in England and Wales) for this business? It is presumably trading as a limited company. Thanks very much.

It has been sending a stream of sales e-mails and I want to find out how it got hold of my personal details.

PLEASE BEWARE I READ MOST OF THE REVIEWS AFTER MY BAD EXPERIENCE AND IT WAS AS IF THEY HAD BEEN WRITTEN BY ME. Wish I had read them before I ordered. I had used this website once before, but no longer. I placed an order on 24 Jan 2011 decided to buy in bulk spent over £200 only to receive part of my order of which some of it was wrong. When I questioned the size of the paper towels as it was different from their website I was told all paper towels come in boxes of 2688, their website however was advertising 3000 per box this is a considerable difference as I had ordered 8 boxes, I was told their website was in the process of being updated hmm... only just done as I checked before writing this. After several phone calls and emails (of which you DO NOT get a reply) and of which I decided I no longer wanted the order I requested an immediate refund, I am still waiting. When I told them today of the reviews I had read he asked me for the website and out of the 10 reviews tried to quote to me the only 2 good ones on there. You will only get a standard email from their customer services department saying they are looking into it but never call back.
I have never ever left a review before but am so annoyed, there are other companies outthere far better, read the other reviews please, and save yourself some money.

I use Greenside for our monthly buy of hand towels and gloves, great prices. Haven't had a problem with them so far and service is always prompt. I have seen the other reviews and can not understand how they have had such bad time! Buyer tip if you buy regularly then ask for an account manager. You can place your orders with them and they give extra discounts when available.

Do not purchase anything from this company as they take your money and do not supply you with the goods--I purchased goods to the value of £161.28 in January 2014. Despite several emails to and from the company the goods never arrived--alas! In the end I contacted my card company-who managed to obtain a refund, and its now July 2014. Remember this if you use your Cr card--they will assist you in getting a refund.

My experience is the same as all the other bad re reviews - seems the phrase "I'll contact the warehouse and ring you back" is their standard response to keep you hanging on in the hope you'll eventually give up. Trouble is with low value items (mine is £19.99) it just isn't worthwhile pursuing them and of course under£100 the credit card company don't want to know. I wish I'd visited this website before placing the order - you certainly live & learn!
Keith

Ditto all other reviews. Difficult to see how this company continues to trade. On the plus side they do take paypal so you have some chance of getting your money back for small orders as they don't even respond to paypal. However to avoid any hassle just avoid them, regardless of how much of a bargain they seem to be you will not get your goods.

DANGER DANGER - My mother Paid GreensideOnline over £70 for an order and they never delivered, - they make you feel safe by calling you after a week, to say "its on back order", but thats part of their trick: either you forget or the payment protection time expires! HA HA another loser gets stung by GreensideOnline. I made two expensive calls to agents who seemed very nervous and cagey (probably sorry for their employers victims). They had also kept promising the order was being dispatched. I have called PayPal to warn them their Logos are being used even though GreensideOnline DO NOT ACCEPT PAYPAL. My only hope is PayPal can penetrate their cloak (fake address) and screw the bastads.

Customer service is a joke... as far as i can see they have no stock and still take your maney... Avoid at all costs... I order photo printing paper £210 and was tols 7 day delivery and after 7 days was told 7 weeks and you cannot cancel... currently going through PayPal to try and get my money back...

Greenside are probably illegal. They took my money with the standard "few days" delivery. When my goods didn't arrive it became "backorder" 4-6 weeks. When that didn't happen it became ANOTHER 4-6 weeks. When I requested a refund all I get is "being processed". And it goes on and on. The cunning bit is that the value is below what credit card companies will guarantee and the delaying tactics make any follow up from Paypal void. AVOID like the plague!

Never received goods and email them every day for a refund. Got through to customer service but they cannot help and pass you onto someone else who is an answer phone. You just keep going in circles. There scam is too keep u hoping u will get a refund but when u try and claim back the credit card company cannot help as too much time has passed. They are a con

Placed an order for high visiblity jackets, the price was best i had seen. Arrived within the delivery period and goods better than i expeced. Definately would use again. Can't really understand the bad comment about not answering calls!

These people are the lowest form of internet scum, stealing email addresses and flooding you with their junk. I wouldn't trust them further than I could throw them.

This company is a complete scam. I ordered an item and after 2 weeks of still not receiving it i contacted them via email. Never got a response but a week later the WRONG product arrived. I notified them straight away and asked for a refund. Over the last 3 months i have called and emailed on a daily basis just to get e refund of £17! They never respond to anything and the poor girl on customer service only has one reply and that is that she cant help!
STAY CLEAR OF THIS COMPANY, THEY ARE BAD NEWS!

I ordered and payed for an item by Mastercard on26/03/*******. After a couple of phone calls to their so called customer support asking where my order was I received an E Mail on 07/04/2014 stating my item was on `back order` and would be delivered in 6-8 weeks.
I phoned again on 16/06/2014 querying my order without success and asked for a refund but was told I had to request it in writing which I did by E-mail.
I had a reply stating they would be` happy to offer a credit off my next order`.
I E-. Mailed them back stating I wnted either the item I ordered or a refund as a credit is of no use to me. I have not had a reply. I have phoned them a couple of times since without success.
I contacted Mastercard but was told the payment had gone to a Paypal account and to try contacting Paypal.
I contacted Paypal and was told nothing could be done as they only handled the transactions for a `Virtual Office`. And could do nothing.
I really do believe this is a scam and would advise anyone to avoid greenside at all costs.
I wish I had seen these reviews previously.

I can't agree more with other victims of this site - THESE PEOPLE ARE CROOKS! Even the Post Office can't find their postal address. Big companies or bulk buyers *might* stand a chance of getting what they order out of this company but individuals are taking a big gamble placing an order with these scammers. They also seem to trade as SDL Supplies and Security Direct and I'm sure there are others besides - if you come across a site that has a style similar to any of these sites DO NOT BUY FROM THEM. Surely some organisation out there can do something about these con men?

Like the many other customers who've had the unfortunate experiences with Greenside, I'm afraid I've now become a victim of their obvious scamming.
Money was taken from my account on March 25th. I received an automated email informing me that orders take 3-5 working days to be despatched however please allow upto 7 working days for your order to be delivered.
A couple of weeks passed, so I decided to make contact... to say this process was frustrating, is putting it mildly.
Long Story short, I wasted many hours and phone calls, only to still be in the same position. Still No goods.
I've since had further communication with the lackadaisical staff, who have repeatably informed me by email, that my goods are still on the way...
Final straw, I demanded I get a refund as this was clearly not working out.
To my shock, I got another email response with the below detail...
"With regards to your email/call we would be happy to offer you a credit of your next order. Thank you for your patience. If you have any questions regarding your order please reply to this email. Thank you"

DO NOT GO NEAR THESE PEOPLE.
At best they are utterly incompetant, at worst they are outright thiefs. They have completely failed to deliver my order. Offering excuses such as it was sent, resent, (needless to say nothing received), now waiting for back order items that will arrive soon. (no dates)
They take money. Do not deliver. Do not make any form of reasonable or complete response to any enquiry either by email or if by some miracle you do manage to get through to Customer (non)service.
If you are reading this after placing an order and parting with money, and wondering where your good are... start whatever process you can to get the money back from your card.

I echo all other reviews of this site, the people saying that the site is good must be working for them or something cause I have had nothing but trouble. I placed order on the 31st of March 2014. I wish I had read these reviews first. Placing the order was not a problem. Had the confirmation email (with their wrong contact details) explaining that standard delivery would be between 3 and 7 days. Well it's now been a month. Every phone call the girl answers, tells me she will check with the warehouse and get back to me. She never gets back to me. So I email. 9 emails, and to each I get a reply of, your items will be with you by the end of the week! Bull*hi*! I have now rung today, and the girl on the phone has told me that I cannot cancel the order as it has left the warehouse and will be with me by the latest of Wednesday next week. Needless to say, after reading the reviews on this page, I have no hopes at all. Also, most online companies will at least refund the delivery charge if you have had to wait this long!. But this company has no customer value. How these people can do this is beyond and they should be closed down! DO NOT BUY FROM THEM! STAY WELL CLEAR!

As with other customers we paid up front for the products but still waiting to receive the items after 2 months. We have phoned them several times and have received the same answer on each occasion. "We will check with our Warehouse to see where you order is". Have tried to cancel our order but received an e-mail to say that we would receive our order in 5 - 7 days. After 14 days still waiting. Have contacted the Trading Standards regarding the Company but said they could not do anything as it is Civil and not a Criminal Case. THIS COMPANY IS A SCAM AND SHOULD BE CLOSED DOWN.

I have never used Greensideonline.com, yet somehow they got all the email addresses for a local charity I am involved with and repeatedly send unsolicited marketing emails. The unsubscribe emails don't get actioned and they have so far not replied to a single email I have sent them asking to remove email addresses from their lists and provide details of how they got the email addresses in the first place.
Complaint form going into the ICO at this rate!

AWFUL! Do not use this website! I've been waiting 6 weeks for a delivery and cannot get through to a single person on the phone. We are a very small charity and to have our money wasted like this is wrong. DO NOT PLACE AN ORDER WITH THIS COMPANY!

I ordered some Instant Ice Packs of this website as the were cheaper than all the other companys online.

Goods were delivered the next day

Great Service have ordered again and have always gotten delivered with 3 days