GreensideOnline

My experience is the same as all the other bad re reviews - seems the phrase "I'll contact the warehouse and ring you back" is their standard response to keep you hanging on in the hope you'll eventually give up. Trouble is with low value items (mine is £19.99) it just isn't worthwhile pursuing them and of course under£100 the credit card company don't want to know. I wish I'd visited this website before placing the order - you certainly live & learn!
Keith

Does anyone have the registered address (in England and Wales) for this business? It is presumably trading as a limited company. Thanks very much.

It has been sending a stream of sales e-mails and I want to find out how it got hold of my personal details.

Greenside are probably illegal. They took my money with the standard "few days" delivery. When my goods didn't arrive it became "backorder" 4-6 weeks. When that didn't happen it became ANOTHER 4-6 weeks. When I requested a refund all I get is "being processed". And it goes on and on. The cunning bit is that the value is below what credit card companies will guarantee and the delaying tactics make any follow up from Paypal void. AVOID like the plague!

DO NOT GO NEAR THESE PEOPLE.
At best they are utterly incompetant, at worst they are outright thiefs. They have completely failed to deliver my order. Offering excuses such as it was sent, resent, (needless to say nothing received), now waiting for back order items that will arrive soon. (no dates)
They take money. Do not deliver. Do not make any form of reasonable or complete response to any enquiry either by email or if by some miracle you do manage to get through to Customer (non)service.
If you are reading this after placing an order and parting with money, and wondering where your good are... start whatever process you can to get the money back from your card.

This company is a complete scam. I ordered an item and after 2 weeks of still not receiving it i contacted them via email. Never got a response but a week later the WRONG product arrived. I notified them straight away and asked for a refund. Over the last 3 months i have called and emailed on a daily basis just to get e refund of £17! They never respond to anything and the poor girl on customer service only has one reply and that is that she cant help!
STAY CLEAR OF THIS COMPANY, THEY ARE BAD NEWS!

As with other customers we paid up front for the products but still waiting to receive the items after 2 months. We have phoned them several times and have received the same answer on each occasion. "We will check with our Warehouse to see where you order is". Have tried to cancel our order but received an e-mail to say that we would receive our order in 5 - 7 days. After 14 days still waiting. Have contacted the Trading Standards regarding the Company but said they could not do anything as it is Civil and not a Criminal Case. THIS COMPANY IS A SCAM AND SHOULD BE CLOSED DOWN.

DANGER DANGER - My mother Paid GreensideOnline over £70 for an order and they never delivered, - they make you feel safe by calling you after a week, to say "its on back order", but thats part of their trick: either you forget or the payment protection time expires! HA HA another loser gets stung by GreensideOnline. I made two expensive calls to agents who seemed very nervous and cagey (probably sorry for their employers victims). They had also kept promising the order was being dispatched. I have called PayPal to warn them their Logos are being used even though GreensideOnline DO NOT ACCEPT PAYPAL. My only hope is PayPal can penetrate their cloak (fake address) and screw the bastads.

I can't agree more with other victims of this site - THESE PEOPLE ARE CROOKS! Even the Post Office can't find their postal address. Big companies or bulk buyers *might* stand a chance of getting what they order out of this company but individuals are taking a big gamble placing an order with these scammers. They also seem to trade as SDL Supplies and Security Direct and I'm sure there are others besides - if you come across a site that has a style similar to any of these sites DO NOT BUY FROM THEM. Surely some organisation out there can do something about these con men?

I have never used Greensideonline.com, yet somehow they got all the email addresses for a local charity I am involved with and repeatedly send unsolicited marketing emails. The unsubscribe emails don't get actioned and they have so far not replied to a single email I have sent them asking to remove email addresses from their lists and provide details of how they got the email addresses in the first place.
Complaint form going into the ICO at this rate!

I echo all other reviews of this site, the people saying that the site is good must be working for them or something cause I have had nothing but trouble. I placed order on the 31st of March 2014. I wish I had read these reviews first. Placing the order was not a problem. Had the confirmation email (with their wrong contact details) explaining that standard delivery would be between 3 and 7 days. Well it's now been a month. Every phone call the girl answers, tells me she will check with the warehouse and get back to me. She never gets back to me. So I email. 9 emails, and to each I get a reply of, your items will be with you by the end of the week! Bull*hi*! I have now rung today, and the girl on the phone has told me that I cannot cancel the order as it has left the warehouse and will be with me by the latest of Wednesday next week. Needless to say, after reading the reviews on this page, I have no hopes at all. Also, most online companies will at least refund the delivery charge if you have had to wait this long!. But this company has no customer value. How these people can do this is beyond and they should be closed down! DO NOT BUY FROM THEM! STAY WELL CLEAR!

All I can do is reinforce what other customers have said about this company. My order was placed a month ago and I'm still waiting. First the original item got lost with the courier (yeah, right), then Greensideonline said they were out of stock and it would take four weeks to get a replacement item. I asked for my money to be refunded - no reply to my emails. Customer services were hopeless, told me to WRITE to accounts (not email) then decided that possibly an email would be OK. I pointed out I had already done this twice but simply got stone-walled saying all she could do was check orders! And so it goes on... I don't expect to get either my item or my money back. YOU HAVE BEEN WARNED.

DO NOT TOUCH THIS WEBSITE. This company should be closed down! We stupidly placed an order a month ago (next day delivery - huh!) and nothing has arrived. The 10p a minute phone line is outrageous, they will make out they are transferring you to the right department, but pass you on to an answerphone message that tells you to phone another number. You phone this number to be told that no one is available. I tackled the person on the phone about this and was told that everyone was in training and had been for the past 14 days! He said that they finish training at 3 o'clock... they don't. He said e-mail and they'll respond... they don't. Of course no one wants to give you their name... Just about the worst online experience I've had.