From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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Très bon accueil, voiture au top, très propre, prix excellent
Good service at a good rate. Why do you want 50 letters?
Hi Michael,
Thank you for your five-star review.
We are extremely pleased that you have returned to Green Motion for your car rental needs. We are also delighted that our team provided you with a good service again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Love dealing with Green Motion, great cars, fair prices and excellent staff
Hi Peter,
Thank you for your five-star review.
It is great to hear that you are a loyal Green Motion customer, thank you for choosing us again.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Initial booking service was Good and very fast. I hope car is also good and i will give final reciew after my usage
Hi Ponelango,
Thank you for your four-star review.
We are delighted that you had a good and very fast experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Very good service. Fast, fair and honest agency.
We took a car from rome airport for 8 days. Viola
And Simeone were very kind. The car was clean
And new! We certainly come back to rent a car There.
Hi Men,
Thank you for your five-star review.
It is fantastic to hear that you liked the rental vehicle from Green Motion Rome.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The web site works better than the ios app (payment issue)
I wish in the mobile app to be able to add additionnal options like insurance.
Hi Philippe,
Thank you for your four-star review.
We are really happy that you liked our website and appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I have not used your company before and so I can only rate the booking process so far. I think your prices compared very favourably to others but I did feel like there was some info i would have liked to be able to access before confirming my booking and which I didn't seem to find. Most of the time when I book a rental car I take wheel and windscreen cover but with your package it was only available on the upgrade option which had a whole lot of other extras I didn't need. That was the only frustration. Other than that I was very happy and I am hoping that we get the car we booked and that the process goes smoothly from here because then you will have a loyal customer for life.
Hi Joddina,
Thank you for your four-star review.
We really appreciate you choosing to rent from us and appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Excellent service. No hold ups at the station and vehicle worked perfectly. Additional insurance did not go through, however, but wasn't required.
Hi Marko,
Thank you for your five-star review.
We are really pleased that you received excellent service from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Seem less pick-up from Helsinki airport, excellent customer service, appropriate replacement car from that booked, car in very good condition. Easy, hassle-free drop-off. I shall definitely use GreenMotion again.
Hi Yardy,
Thank you for your five-star review.
It is fantastic to hear that you received excellent customer service from Green Motion Helsinki.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Accueil du personnel super agréable ainsi que de sa direction
Hi Emmanuel,
Thank you for your five-star review.
We are delighted that you received an excellent welcome from our team.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Great stuff, good prices in istanbul and trabzon, best regards
Hi Kalilali,
Thank you for your five-star review.
It is amazing to hear that you had a great rental with Green Motion Turkey.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The first car I received seemed to have a faulty battery, so the car was exchanged for another. This exchange took place most efficiently. The second car was faultless, and I enjoyed driving it. Generally, the rental was a good experience. My only complaint concerned the deposit that was deducted from my credit card. I had to contact the office a number of times before the deposit was returned. I was also left uncertain of the basis for the various deductions from the returned balance that I received. If this included a surcharge on the gas that I used in the first car, I would consider this unfair, as I could of course not go and fill the tank, as the battery was not functioning.
Hi Skuy,
Thank you for your four-star review.
We are glad to hear that the vehicle exchange took place efficiently and that you had a good experience with us. We appreciate your feedback on our deposit procedures.
In order to look into the fuel charge, we kindly ask that you contact our customer services team using the form at www.greenmotion.com/contact.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Alles super. Von der Abholung bis zur Abgabe inkl bustransfer...
Jederzeit wieder
Hi Thomas,
Thank you for your five-star review.
It is great to hear that you had a perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Everything was smoothly, car collection and return. Nice car, new, clean... Collection point 200m from the Vilnius airport which is very convenient.
Hi Mantas,
Thank you for your five-star review.
We are delighted to hear that everything went smoothly with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
The pickup location was confusing. The pickup location name was the same as the train station and no address was provided. It was a real challenge to find the location of the rental agency office. The overall cost was quite a bit higher than a similar rental in England.
Hi Patricia,
Thank you for your review.
We are happy to hear that you have chosen us for your rental needs. We apologise that you found it difficult to find our rental station and appreciate your feedback.
We hope that you will rent with us again soon.
Kind regards,
Green Motion International Customer Services.
Gayet memnun kaldım. Sıfır araç tahsis edildi. Alırkende teslim ederkende problem çıkmadı.
Hi Cengiz,
Thank you for your five-star review.
It is great to hear that you were satisfied with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Got exactlly what we ordered! Got fast ride from aurport to rental point. Fast and easy return. Fast ride back to airport. Thanks!
Hi Itay,
Thank you for your five-star review.
We are happy to hear that you received exactly what you ordered from us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Couldn't be happier with the pickup and drop off of my Fiat Panda. Car was spotless inside and out. Viola was a superstar who took good care of us with this transaction. I highly recommend Viola and Green Motion at FCO Rome airport.
Hi John,
Thank you for your five-star review.
We are really pleased that you found the rental vehicle to be spotless.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
They are very helpful and nice. It was very easy to receive and deliver the car
Hi Alnashawati,
Thank you for your five-star review.
It is brilliant to hear that you had a very smooth rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Super expérience, tout était parfait. Le chauffeur nous a pris très rapidement à l'aéroport pour nous ramener à l'agence (chauffeur très sympathique).
A l'agence tout s'est passé très simplement.
Fluide et efficace.
Hi Nouredhine,
Thank you for your five-star review.
It is brilliant to hear that everything was perfect with your rental.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Francis,
Thank you for your five-star review.
We are very pleased to hear that you had the perfect rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.