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From the business
Green Motion is a leading car hire and van rental company that specialises in environmentally friendly vehicles.
GreenMotion Reviews Summary
Green Motion has garnered a generally positive reputation for its reliable customer service and well-maintained vehicles, with many customers appreciating the friendly and helpful staff throughout the rental process. The convenience of shuttle services and easy check-in and check-out procedures further enhance the customer experience. However, concerns regarding aggressive upselling of additional services and unexpected charges have emerged, leading to dissatisfaction among some customers. Overall, while the company excels in customer interaction and vehicle quality, addressing transparency in pricing and service offerings could improve customer trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
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The pick up and drop off were fine. Very competent people both times. They could do with more staff at busy times.
Hi Ernest,
Thank you for your five-star review.
We are delighted that you had another efficient rental with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Fausto,
Thank you for your five-star review.
It is amazing to hear that you found our booking process to be quick and clear.
We hope that you will enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Empty fuel tank upon pick up. Fraudulent extra charges for alleged damage charged to card without permission.
Hi Emilie,
Thank you for your five-star review.
We are delighted that you found our booking process to be easy.
We hope that you enjoy your rental with us.
Kind regards,
Green Motion International Customer Services.
Good price, easy enough booking. No pickup Saturday afternoon/evening.
Hi Steinar,
Thank you for you four-star review.
We are glad to hear that you like our prices.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Easy and quickly. With greenmotion you have real options to choose
Hi Mauricio,
Thank you for your five-star review.
We are thrilled that you like our rental options.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
This is the second time i have rented a Green Motion car (first in Rovaniemi earlier this year and now in Warsaw) and i am very satisfied. The cars are new and comfortable. The renting process is easy and their formulas are very clear. I have always chosen the full coverage package, and coupled with their pre check in process, getting your car is the smoothest and fastest, literally just signing the contract and receiving the keys; no more hassle with going through paper documents. The full coverage means no time wasted checking every possible damage upon pick up and/or return, which i might add, might not be very easy or quick as the parking is not well lit enough to find every scratch or tiny damages that could later cause disputes and when in a hurry, this process can be very stressful. I highly recommend Green Motion and suggest buying the full coverage for the smoothest and hassle free transaction. The Green Motion office at Warsaw airport is located at the first floor level of the Departure area, so don't panic if you do not find it among the row of car rental offices on the ground floor. I had to call to ask where to find them. The cars are parked on the opposite building so you only need to cross the street, take the elevator and start your drive. You get a ticket to get out of the parking and upon return, you leave the entrance ticket for the company to settle. It's really as easy as that.
Hi Maribelle,
Thank you for your five-star review.
It is brilliant to hear that you found our offers to be very clear.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Cheap prices, new cars and extremely nice people. I'm absolutely happy with them. I have rent several times with GreenMotion and I will keep coming in the future.
Hi Gabriele,
Thank you for your five-star review.
We are thrilled that you are absolutely happy with us and appreciate your loyal custom.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Walker,
Thank you for your four-star review.
We are really pleased to hear that you had a four-star experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Hi Owen,
Thank you for your four-star review.
We are glad to hear that you are quite happy with your rental and apologise that you did not receive the vehicle that you were expecting.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Superb car, very friendly and helpful staff although cross border documents were not available at pick up therefore had to travel back to the office following day to collect. Could have been a problem if departing on trip same day or following day as pick up. No other issues so would re book.
Hi Rogers,
Thank you for your review.
We are glad to hear that you liked the rental vehicle and found our team to be helpful. We apologise for the inconvenience regarding the cross-border documents.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
II booked a small car and when I got there I realized that it would satisfy us. The guys there suggested a Kia Stonic Conect that was new and I paid a little extra but it was worth it. I recommend the seriousness and kindness of Stansted.
Hi Perva,
Thank you for your five-star review.
We are happy to hear that you enjoyed your upgrade from Green Motion Stansted.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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Hi Melissa,
Thank you for your five-star review.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Staff was helpful and the vehicle was in great condition. Easy experience
Hi Rossetti,
Thank you for your five-star review.
We are delighted that you found our staff to be helpful.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Good experience at the car rental. Quick and efficient.
Hi Marvin,
Thank you for your five-star review.
We are thrilled that you had a good experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
Friendly, efficient and hassle free experience. Timely pick up and drop off from airport terminal a bonus too.
Hi Louise,
Thank you for your four-star review.
We are thrilled that you had a hassle-free experience with us.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I was rented a very nice car and was happy with a good value for money.
Hi Cyprian,
Thank you for your five-star review.
We are very happy to hear that you liked the rental vehicle.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I hired a car through GreenMotion when I was travelling to melbourne. The pickup location is convenient and next to a train station. The car was almost new. Pickup and return was easy. I will hire again next time.
Hi Mike,
Thank you for your five-star review.
We are thrilled to hear you had a good and convenient rental with Green Motion Melbourne.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
I had a good experience renting a car from GreenMotion at Stansted Airport. Easily accessible from the terminal. Friendly staff. Smooth handling at pick up and delivery.
Hi Joseph,
Thank you for your five-star review.
It is fantastic to hear that you had a good experience when renting from Green Motion Stansted.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Syed,
Thank you for your five-star review.
It is great to hear that you found our staff to be very competent and appreciate your feedback.
We hope to see you again in the future.
Kind regards,
Green Motion International Customer Services.