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Claim Your BusinessGreen Dot has a rating of 1.16 stars from 672 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Green Dot most frequently mention customer service, debit card, and monthly fee problems. Green Dot ranks 20th among Debit Card sites.
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DO NOT USE THIS CARD. I PAID 4 FOR THE CARD, PUT 20 ON THE CARD AND THEY TURN AROUND AND TAKE 1.50 MORE WHEN I SPENT 10. NO 800 NUMBER TO CALL. THEY WON'T GET ANYMORE OF MY MONEY. I'M SICK OF THESE SORRY $#*! COMPANIES RIPPING ME OFF. NEVER AGAIN $#*!S.
You cannot register or activate temporary cards. I've tested this out several times and have come to a firm conclusion. Whatever is happening in this company is obviously dubious, likely nefarious. Do not buy. Make a police report.
This is an update to my review named Green Dot is a terrible company. I finally had a CSR from Green Dot so as promised and prioritized my situation. I also located an email address for Green Dot that may have helped. *******@financier.com I still don't recommend Green Dot, but I am updating my review level to a 3. Hope this helps someone in the future.
Products used:
This is a financial institution. At this time I am staying with Green Dot, but I plan to locate a new financial institution. One locally.
Started using them when I started my job, I liked that their thing was you would get your direct deposit 2 days early. However I've learned not to count on it because it shows at random times no rhyme or reason. They recently started offering overdraft protection but arbitrarily suspend it on you. Customer service is a mess, you often get someone who disconnects you or really can't help - massive overseas call center I assume. I'm not thrilled and will probably switch.
Products used:
Banking
The Green Dot Moneypak is great - if it works. If you don't know what you're doing you will delete the amount on the card and have to notify Green Dot for a reimbursement, which can take weeks. Green Dot had some major issues with this card around 2012 - 2013 because of all the scams going on with people trying to take advantage of other people with it. Walmart doesn't handle them anymore and it's rare to find a Turkey Hill that will sell you one. CVS still sells them BUT make sure you get a newer card that is dated 2014 or newer. ALSO, make sure after you pay for the card and get it loaded that you get a receipt that shows it's loaded. If not, ask the cashier to re-try. If still no good ask for your money back before you leave. I love these cards when they work for loading my Horse Racing accounts or Paypal. Just tellin' my opinion.
Tip for consumers:
Update: "Green Dot Moneypak" no longer sold.
It is not the safest way to pay. But sometimes is safes you a lot of time!
I like how I get paid two days early but the monthly membership fees should be a lot less. The monthly fees plus the reload fee is ridiculous.
Overall Green Dot is great, as for Direct Deposit, making purchases so on. However, it says that Mobile Check Deposit will take between 1 - 5 days. If you are given the opportunity to do Mobile Check Deposit, but need your money within a day or two do not do it. It will take the entire 5 days. My check was from my employer who does my direct deposit and it was for $150 so not a huge amount. This should have been available within a day or two. I am a single mother and needed these funds within a timely manner to get my kids school supplies and food. I guess my expectations should not have been a day or two since it does say 1 - 5 days, but I really did not think it would really take that long. By the time the check is deposited my direct deposit will hit and I won't need the check.
Bank smart with Green Dot online banking. No overdraft or bounced checks fees. Get rewarded with 5% cash back on your purchases. Free direct deposit paycheck or benefits and get paid early. Build good credit with our Secured Credit Card. Instant paymen...
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