graspskills.comReviews 67

We had a really bad experience with the company.
We had an applicant for a training event they organized in Budapest, they canceled it, after this - in return - they offered an online training opportunity, we accepted it, but they canceled it as well and when we asked for refund according to their own refund policy - (~1100 EUR) they flattered us for months. After a while, they did not even react on our mails and we could get our money back only with the strong support of PayPal and American Express.
I highly recommend to avoid them.

Make sure to pay with PAYPAL if you are desperate enough to use this firm for training as they will insure you against non delivery. That's the only good thing to have gone my way when dealing with this outfit. I paid NZ$1,800 to Graspskills for a Scaled Agile course in Wellington, New Zealand. Graspskills were unable to deliver the training due to lack of interest but would not offer me a refund (despite their own policy stating that they must provide one). They kept trying to put me on another course at a later date which did not suit my requirements.
Be warned if you start corresponding with anyone call David Jones from Graspskills. There is no David Jones- this is a fake name. When I called Graspskills Australian Number (several times), it was routed to India and if you ask to speak with David Jones, they will say that they are David Jones. But as soon as you start asking questions, they defer to the real' David Jones who you never hear back from!
DO not deal with Graspskills, timewasters and refused to provide a refund to me despite not being able to deliver the course.
Paypal- all the way!

Hi Jency/John & Senior management,

Reminder -52

This is very unprofessional behavior and unethical from your entire team who was coordinating with me!

Serious reminder:

Kindly return my paid fee amount with interest Today EOD.

Otherwise we will go consumer court and make sure the license to operate PMP training cancelled from PMI University!

Do you treat your customers like beggars?

I want yo know who is the highest authority of. Grasp skills and want to ensiure your training licence is cancelled.

I am going to file a case on fraud case if don't hear from you by tomorrow!

I paid for PSM classroom training and paid via credit card. The training was supposed to happen in April end however it got cancelled. Initially Graspskills employee (Apoorva Agarwal) offered me to take up another course but when I refused she promised I will get my refund in 30 days. Now it has been over 6 weeks and they have not refunded my money, they are not picking up my call and neither replying to my mails.
Please do not take any training with Graspskills, they will harass you like anything.

Booked and paid for training to be delivered in December 18. Day before the training the instructor had a family emergency. Training was to be rescheduled to January 19. No response regarding the dates. After numerous follow up's I was promised training in Feb which the day before the course, had to be moved to March, as the trainer had a "Family Emergency" again. March, surprise, surprise, another "Family Emergency". Requests for a refund were ignored - maybe the rest of the team had family emergencies. Save yourself the $ and the grief.