Booked and paid for training to be delivered in December 18. Day before the training the instructor had a family emergency. Training was to be rescheduled to January 19. No response regarding the dates. After numerous follow up's I was promised training in Feb which the day before the course, had to be moved to March, as the trainer had a "Family Emergency" again. March, surprise, surprise, another "Family Emergency". Requests for a refund were ignored - maybe the rest of the team had family emergencies. Save yourself the $ and the grief.