Overview
The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
This summary is generated by AI, based on text from customer reviews
Helps with all writing. Grammarly notifies when an error happens and shows correction. My writing becomes more proficient and professional. It contributes to making writing easier and more fun.
It helped me with school writings I suggest Grammarly to anyone who needs help with spelling it also helps with commas and periods and other punctuation
Have found it very useful in my day to day communications with people. However, total reliance on it could lead to some sloppiness in read-and-review practice.
Let me start with their tricky way to have you purchase their product. While they display 3 steps during the time of purchasing their product, it does not take you through every step. Their page makes you type in your credit card for step 1, and then you automatically purchase it. While thinking that you will go to step 2 to pick your package, and then to step 3 to confirm payment. Nope! Not with Grammarly! Furthermore, I purchased the membership for $30 for premium service and then I paid $32 to have what I thought was a human proofreader. The service was quick to get me my proofread paper back, but I would get back an absolute disaster of a service. It destroyed my paper and made my paper make zero sense! So I wanted my money back and to be done with this service. I emailed them a request for my money back, and they denied me a refund! So after having their service for less than 24 hours, and getting the worst service on a proofreader. Im currently out $65 in the matter of 24 hours for this horrible service. If anyone knows what I can do to get my money back, and to make more people aware about this service, PLEASE let me know! One last thing to new readers... STAY AWAY from Grammarly!
I guess it was okay if you need to write something formal. Though I only got Grammarly to write books and I use some vocabulary it clearly doesn't recognize. But I guess it's fine.
I was able to make my points across in a way that all can understand.
I am a grammy and a writer who runs a memoir class. And also am Public relations officer for my club. I use Grammarly often. I am surprised that I was not corrected before sending this.?
Hi Cynthia,
Thank you for taking the time to leave us a review.
Let us note that Grammarly is designed to find and correct naturalistic writing errors. Our algorithms may be less effective on sentences with several mistakes artificially inserted because these are not naturalistic errors. Also, please know that you can send us any inaccurate suggestion examples at https://gram.ly/3zJAHbw, and we'll have a team member take a closer look.
Thanks again,
Grammarly support team
It is a great resource and helps a lot with my day to day work. Amazing for the low price. I love all the different choices for my text and have noticed the recent improvement in my work!
A great app. I am truly impressed by it. Even though visible, its functions in a quite subtle way. Even as I am writing this review of my experience it is correcting my English. Truly, a great tool.
Very helpful I am very happy with Grammarly helping me constructing messages for my friends overseas. I am thinking about subscribing even just for one year. I am enjoying its assistance.
I was advised to utilize grammarly by a good judge and auditor. Since I start using it became a must to keep at work and school project. Keep the good job
This App is so easy to use, and it's so quick. Sometimes I type faster than my brain and it's great that
Grammarly fixes my mistakes so quickly. I love it
Grammarly should add more unique, most used, and loving words. Also, add some Adult words. Of course, more emojis I want. That's all for now. Thank you.
An excellent tool for checking punctuation, grammar and even providing suggestions for sentence structure. A great tool and a must to save costs on editing
Great business communication and writing tool. I highly recommend everyone to use Grammarly. This has been of great assistance when it comes to business writing.
Hi Sonia,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
I almost use it daily, especially when writing emails or responding to customer tickets. I like the way it hints at the tone of the phrases I'm writing.
I did not know before about Grammarly.com
But now I feel I am nothing without it. I really love it. I always submit my assignment after using Grammarly.
This is much more comprehensive than previous Versions! This version is super simple and very comprehensive, anyone that writes a ton, you should have this.
Grammarly is great. I have premium. And all of the suggestions are great. Grammarly has tips like clarity, delivery, and much more. I love it. Please get Grammarly.
Hi Wei,
Thanks for your kind words!
We appreciate you taking the time to share your experience with us. We strive to provide an excellent experience for all users, and comments like this mean a lot to us!
Please continue to share your feedback with us as we listen and share all feedback with our team.
Thanks again,
Grammarly support team
I'm not a dummy, but as I'm typing in a hurry it corrects me as I go, it is a pretty neat tool. But it will work for the no-spelling dummies out there!
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Hi Bruce,
Thank you so much for your positive feedback and for taking the time to post this review.
If you find cases where Grammarly provides suggestions in error, please feel free to share them with us via gram.ly/3zJAHbw so that our team can look into them.
Thanks again,
Gillian