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GrammarlyReviews 3,488

4.0

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Grammarly Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.

This summary is generated by AI, based on text from customer reviews

service
211
value
138
quality
208

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GB
2 reviews
0 helpful votes
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Very difficult company to communicate with they seem to ignore most attempts to communicate. I ahve had an acknowledgment of my complaint but as yet no resolution since August!

Date of experience: September 20, 2024
Kristina M. — Grammarly Rep
over a year old

Hi Richard,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Our support team has located your support request and replied with more details to assist you further.

If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.

Please feel free to contact us at http://gram.ly/3zJAHbw with any additional questions.

Sincerely,
Grammarly Support team

Pennsylvania
1 review
0 helpful votes
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Grammaely User
September 27, 2024

I appreciate the convenience and accuracy of this program.

Date of experience: September 17, 2024
California
1 review
0 helpful votes
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Overall okay
September 25, 2024

I like the way Grammerly corrects my spelling or suggests better sentences. Sometimes, however, I wish it would remember how I write and stop correcting me. I have to write a certain way for my field. I enjoy that it tells me when I write plainly (T-shirt) or formally (Blouse with necklace.).

Date of experience: September 15, 2024
Kristina M. — Grammarly Rep
over a year old

Hello Andrea,

We appreciate you taking the time to share your feedback with us.

Did you know our Grammarly Pro plan offers a company style guide feature that might be just the solution you're looking for? We introduced new style rules features to help you create the most precise and relevant style guide suggestions for you or your team:

Use the asterisk symbol (*) as a placeholder in the text

Case-sensitive original text

Lowercase replacement text at the start of a sentence

Context awareness

Related materials

To learn more about these features, check out this article: https://support.grammarly.com/hc/en-us/articles/27195639866509

You can find out more about Grammarly Pro here: http://grammarly.com/pro

Feel free to contact us at http://gram.ly/3zJAHbw with any further questions or concerns you might have. We are committed to making your experience with Grammarly pleasant and rewarding.

Thanks again,
Grammarly Support team

California
1 review
3 helpful votes
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Not Usable
September 24, 2024

Grammarly underlined every sentence I wrote, offering so many unhelpful suggestions that I had to turn it off. My job requires me to proofread, and I had hoped that Grammarly might speed up that process, but it actually hindered it. Would not recommend.

Date of experience: September 14, 2024
Kristina M. — Grammarly Rep
over a year old

Hi Megan,

Thank you for bringing this issue to our attention. We'd be happy to look into this.

If you decide to give us another chance to improve your experience, please create a support ticket at http://gram.ly/3zJAHbw and provide the original sentences or paragraphs where the problems occurred.

Our team will need specific examples in order to investigate the issue and implement a fix. We look forward to hearing from you and putting things right.

Thanks again,
Grammarly Support team

Canada
1 review
0 helpful votes
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Please download it worth it.it has made my life so much easier.

Date of experience: September 10, 2024
South Carolina
1 review
0 helpful votes
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Quick service
September 20, 2024

As l said quick service and also a really nice employee helped me.

Date of experience: September 10, 2024
Tennessee
1 review
0 helpful votes
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Great app, but...
September 13, 2024

Every time I script on Roblox, Grammarly flags a bunch of spelling errors, but it's just the script language. Everything else is perfect, though! Keep it up, Grammarly!

Date of experience: September 3, 2024
Kristina M. — Grammarly Rep
over a year old

Hi,

Thanks for taking the time to share your feedback with us!

We strive to give all of our customers a great experience, and we want to keep improving. We've forwarded your comments to our product team so that they can take them into account when making future development plans.

Thanks again,
Grammarly Support team

California
1 review
0 helpful votes
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Perfect
September 13, 2024

Glad to have something to correct my spelling and verbiage

Date of experience: September 3, 2024
Wisconsin
1 review
0 helpful votes
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Proper Grammer
September 12, 2024

I prefer to write using proper grammar and spelling!

Date of experience: September 2, 2024
North Carolina
1 review
0 helpful votes
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An invaluable tool
September 10, 2024

Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.

Date of experience: August 31, 2024
Kentucky
1 review
0 helpful votes
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5 Stars!
September 7, 2024

I started using Grammarly and it has changed my life! I love the suggestions and the help I get when writing an email!

Date of experience: August 28, 2024
California
1 review
0 helpful votes
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So Glad I Heard About Grammarly
September 6, 2024

I'm using the fee version now and it's been wonderful

Date of experience: August 27, 2024
South Africa
1 review
0 helpful votes
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Using Grammarly so exciting.
September 4, 2024

I am excited to use Grammarly. I encourage scholars to make use of it. It is a tool that is easy to use and friendly. My grammar has improved.

Date of experience: August 25, 2024
Pakistan
1 review
0 helpful votes
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It works Great and Seamlessly
September 2, 2024

It's so smooth without interfering with what is being typed, and it's corrective approach is in real-time. Love it

Date of experience: August 23, 2024
New York
1 review
0 helpful votes
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Excellent
September 2, 2024

I write a lot of different responses and Grammarly definitely helps me write accurately and precise

Date of experience: August 23, 2024
Australia
1 review
0 helpful votes
Follow Dugald S.
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Not smart enough!
August 28, 2024

Grammarly comes up and obscures text and is difficult to switch off. I don't like your American English I like UK English without all your "z s", and I want to be able to add words to my dictionary that you don't "recognise" such as that last word!

Date of experience: August 18, 2024
Kristina M. — Grammarly Rep
over a year old

Hi Dugald,

We appreciate you taking the time to leave a review and are sorry to hear about your experience. We are committed to providing satisfaction to our users and would like to address any issues that you may have faced.

Could you please contact our support team at http://gram.ly/3zJAHbw with a full-screen video showing the issue? Here are some instructions on recording a video: https://gram.ly/3IeuXMw. Even a smartphone video will work!

We look forward to hearing from you.

Thanks again,
Grammarly Support team

Australia
1 review
0 helpful votes
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I hate it
August 25, 2024

Grammarly does nothing but annoy me, even right now its not helping. Im not American so fix it or let me delete this app that was downloaded by my company.

Date of experience: August 15, 2024
Kristina M. — Grammarly Rep
over a year old

Hi Leila,

Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.

Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced.

Thanks again,
Grammarly Support team

New York
1 review
0 helpful votes
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Grammarly is OK for the most part
August 25, 2024

But does not work as well in creative writing or storytelling.

Date of experience: August 15, 2024
Singapore
1 review
0 helpful votes
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User review
August 24, 2024

Very useful feature, Easy to use. Enhancing clear communication.

Date of experience: August 14, 2024
Peru
1 review
0 helpful votes
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Is it only corporate?
August 21, 2024

Hi, Grammarly: I quite liked your work. I have already decided to sign up and even tried to sign up for a plan, but when I filled out the form, I realized it was only for companies. And I am a natural person and not a legal entity. I don't know if a natural person can get a Grammarly plan. And if it is possible, then, what are the requirements for this? Thank you.

Date of experience: August 11, 2024

From the business

Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.


grammarly.com
Founded in 2008
San Francisco, CA, United States
+67