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The company enjoys a generally positive reputation, with customers frequently praising the effectiveness of its application in improving writing quality and enhancing productivity. Users appreciate its user-friendly features and the significant support it provides for both academic and professional writing. However, some concerns have been raised regarding limitations in functionality, such as word and card maximums, as well as issues with certain corrections that can feel counterproductive. Additionally, there are requests for better tutorials and customization options. Overall, while the service is valued for its utility, there is room for improvement in user experience and support resources.
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Very difficult company to communicate with they seem to ignore most attempts to communicate. I ahve had an acknowledgment of my complaint but as yet no resolution since August!
I appreciate the convenience and accuracy of this program.
I like the way Grammerly corrects my spelling or suggests better sentences. Sometimes, however, I wish it would remember how I write and stop correcting me. I have to write a certain way for my field. I enjoy that it tells me when I write plainly (T-shirt) or formally (Blouse with necklace.).
Hello Andrea,
We appreciate you taking the time to share your feedback with us.
Did you know our Grammarly Pro plan offers a company style guide feature that might be just the solution you're looking for? We introduced new style rules features to help you create the most precise and relevant style guide suggestions for you or your team:
Use the asterisk symbol (*) as a placeholder in the text
Case-sensitive original text
Lowercase replacement text at the start of a sentence
Context awareness
Related materials
To learn more about these features, check out this article: https://support.grammarly.com/hc/en-us/articles/27195639866509
You can find out more about Grammarly Pro here: http://grammarly.com/pro
Feel free to contact us at http://gram.ly/3zJAHbw with any further questions or concerns you might have. We are committed to making your experience with Grammarly pleasant and rewarding.
Thanks again,
Grammarly Support team
Grammarly underlined every sentence I wrote, offering so many unhelpful suggestions that I had to turn it off. My job requires me to proofread, and I had hoped that Grammarly might speed up that process, but it actually hindered it. Would not recommend.
Hi Megan,
Thank you for bringing this issue to our attention. We'd be happy to look into this.
If you decide to give us another chance to improve your experience, please create a support ticket at http://gram.ly/3zJAHbw and provide the original sentences or paragraphs where the problems occurred.
Our team will need specific examples in order to investigate the issue and implement a fix. We look forward to hearing from you and putting things right.
Thanks again,
Grammarly Support team
Please download it worth it.it has made my life so much easier.
As l said quick service and also a really nice employee helped me.
Every time I script on Roblox, Grammarly flags a bunch of spelling errors, but it's just the script language. Everything else is perfect, though! Keep it up, Grammarly!
Hi,
Thanks for taking the time to share your feedback with us!
We strive to give all of our customers a great experience, and we want to keep improving. We've forwarded your comments to our product team so that they can take them into account when making future development plans.
Thanks again,
Grammarly Support team
Remember this text: Grammarly is indispensable, especially when writing concisely with your audience in mind. In addition, it provides tailored suggestions, whether for an informal or business audience and addresses punctuation and content nuances.
I'm using the fee version now and it's been wonderful
I am excited to use Grammarly. I encourage scholars to make use of it. It is a tool that is easy to use and friendly. My grammar has improved.
It's so smooth without interfering with what is being typed, and it's corrective approach is in real-time. Love it
Grammarly comes up and obscures text and is difficult to switch off. I don't like your American English I like UK English without all your "z s", and I want to be able to add words to my dictionary that you don't "recognise" such as that last word!
Hi Dugald,
We appreciate you taking the time to leave a review and are sorry to hear about your experience. We are committed to providing satisfaction to our users and would like to address any issues that you may have faced.
Could you please contact our support team at http://gram.ly/3zJAHbw with a full-screen video showing the issue? Here are some instructions on recording a video: https://gram.ly/3IeuXMw. Even a smartphone video will work!
We look forward to hearing from you.
Thanks again,
Grammarly Support team
Grammarly does nothing but annoy me, even right now its not helping. Im not American so fix it or let me delete this app that was downloaded by my company.
Hi Leila,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
Please know that you're always welcome to contact us directly at http://gram.ly/3zJAHbw so that our support team can investigate any issue you've experienced.
Thanks again,
Grammarly Support team
But does not work as well in creative writing or storytelling.
Hi, Grammarly: I quite liked your work. I have already decided to sign up and even tried to sign up for a plan, but when I filled out the form, I realized it was only for companies. And I am a natural person and not a legal entity. I don't know if a natural person can get a Grammarly plan. And if it is possible, then, what are the requirements for this? Thank you.
Answer: I agree with everyone else. I have been using grammarly for almost 2 years and I never had a problem with viruses or anything. It is a good product and well worth the investment.
Answer: Only for premium but everything else is free It's great!
Answer: Hi, Cath! We're sorry to hear about that. We care deeply about the satisfaction of our users, and we want to address any issues we can in order to improve. Could you please submit a support ticket via https://gram.ly/sitejabber so we can check on your request?
Answer: Make sure you have set it to your language, as the default is American English, and you may need to change it. If you don't need to, remember that you could have failed for other reasons (not enough information, too much information, using Grammarly as a tool that will get everything right etc.).
Answer: There is a limit, but I find that only a minor inconvenience. If the document goes over the size limit, just cut and paste the document by halves or thirds and run Grammarly checks on each part.
Answer: linguisoft.com - Gtrammarian PRO is a good one.
Answer: Hi, Aleksandra! We can't expect Grammarly to work effectively with song lyrics because grammar rules are often ignored altogether to add aesthetic elements to them. If you have any other questions, please contact us directly at http://gram.ly/3zJAHbw.
Answer: Hi, John! This shouldn't be happening, but if you are experiencing this issue, we suggest contacting our technical support team via: gram.ly/3zJAHbw. They can help you troubleshoot this issue. We hope this helps!
Answer: Hi, Anne! If you need to recover any of your recently deleted documents, contact our support team by submitting a ticket through this link: gram.ly/3zJAHbw. We might be able to recover them!
Millions trust Grammarly? ۪s free writing app to make their messages, documents, and posts clear, mistake-free, and effective.
Hi Richard,
Thank you for taking the time to leave us a review, and we're sorry to hear about your experience.
Our support team has located your support request and replied with more details to assist you further.
If you consider the matter resolved and feel that the current review is not an accurate reflection of your service experience, we'd appreciate it if you could update your review and change the rating.
Please feel free to contact us at http://gram.ly/3zJAHbw with any additional questions.
Sincerely,
Grammarly Support team