I ordered a wallet over 5 weeks ago. Emailed them to ask where the heck my wallet was and got a email from Princess saying it would be resolved. That was over a week ago! Nothing! They will not respond but they will turn off comments on Facebook to where you can't warn other people of their scam. I will be calling BBB tomorrow and the Attorney Generals office to report them. Thanks Grace Callie for taking my money with nothing in return. SCAM SCAM SCAM
I ordered 7 anklets, they charged me immediately, 3 of the anklets arrived and they said my order was satisfied, complete. I contacted them multiple times and they keep telling me my "replacement" order has shipped and here we are, almost 7 weeks later, no refund and no anklets.
I purchased a nice looking purse and even read great reviews on it. Once I got it, it looks cheap so I decided to send it back. I did as they asked and got the tracking number. I kept emailing them asking for my refund and they kept asking for tracking number information. I finally got nasty with them in my email and I eventually got a phone call apologizing and telling me they will refund me immediately. I saw in my email the refund info but I never saw the $$. I even tried calling them but no one was available to help me. It's been over 2 months since I purchased and returned the purse and I'm still waiting for my refund. I finally had to have PayPal intervene and help me get my money back. Wish me luck!
They took my money and no purse I got emails with fake tracking numbers that when no were they are horrible I contacted the BBC and made a complaint and iam posting there fraudulent activities everywhere beware of grace callie a liar and a thief.
I ordered a purse - but once I got it, I decided I did not want it. So I returned it... and my tracking number showed it had arrived back where it came from. But I have yet to get a refund. When I asked about it, they claim it did not arrive and all I get are emails in bad English asking for that tracking number - which I no longer had - but no refund will be given unless I can produce that.
Very poor business, horrible customer service.
Made an online purchase in September 22 and on this date of November 13, I still haven't received my order. The had no problem pulling the money out of my account. I have made three attempts and stlyno response.
Love cluster ring with the diamond eternity ring, delicate and elegant! I use to have a ring quite similar and it was a favorite. I love that it is flexible like a chain. I bought 2 and love them both!
I placed an order over a month ago and still don't have my items! They took my money within 5 minutes but don't reply to any of my emails! The 2 items I did recieve from my order of 5 items are absolute JUNK. The anklet I ordered came broke! What a horrible experience! Save yourself and never order from this horrible company!
I placed an order on Grace Callie Designs website and immediate sent a message AND sent a ticket to cancel the order, as required, and no one contacted me OR canceled the order. I received the purse in the mail a week or so later and it was the worst quality item Ive ever received but thats not the worst part... the smell was beyond overwhelming. As soon as the package was opened an overpowering chemical smell emerged and I literally had to place it outside. Their refund policy says to submit item with proof of purchase but conveniently, they did not send one with the product. Im so disappointed in this purchase and no on cares!
Can not contact the company, did not receive my product. They sure took my money. Ordered as Christmas presents December 10th, it is January 1,2019. I have tried to call the company and they recording is that they are currently not available. Even my emails to the company keep getting returned.
Do not buy anything from them, they sent my order to a different state and I never received my anklet and they were going to give me a refund Well I am still waiting. My ordered was placed in March and it is now the end of June and I am still waiting.
"I ordered this cool anklet for my niece who is very choosy about her stuff but she liked it instantly. Perfectly suitable for young girls. Thank you Grace Callie."
I ordered a Christmas gift on November 22,2018. Thinking it was coming from NJ. Well, its been in Korea since 12/1/2018. Getting NO answers from this company. Today is December 21!
I ordered from company, order took forever to receive, they never tell u it comes from China and quality is nothing like the picture. Bought ankle bracelet wore 2 times then broke. They suck
Nicely packaged and quickly shipped, A++++ ranking worth the cost. It's beautiful and going to make a great gift! Thank you for the fast shipping as well. Highly recommended.
"A beautiful watch, classic look. Keeps perfect time. Very unique watch, with a touch of history and great craftsmanship. Very good communication all through the purchase. Overall loved it!"
"I frequently buy jewelry from Grace Callie Designs. The finishing is awesome, and designs are unique also rates are competitive. Must visit the site if u want real value for ur money."
Affordable jewellery for low all types of buyers who need latest fashion jewellery delivered to their door step.
Terrible delivery time yet, quick to take your money. Advertised genuine leather for a bag I wouldn't pay $5 for. Picture does not at all match the product. Let's see how the refund goes.
THE OUTLANDER BAG
$39.99 $79.99
I have tried many times day and afternoon to speak with someone from your company. I called the number you have on your web site, *******671. The voice recording says that my call is important but there is never anyone to answer? My wife wants this bag very much. I am not going to put my credit card out there without speaking with someone live! Why would you post a phone number if you do not intend to answer it? I think I have found a similar bag on another web site. I will attempt to speak with someone there as soon as I get with my wife. I really doubt I will get a reply from you-all, but if someone out there does receive this email, please include a phone number so I can speak with someone live! NO WAY TO DO BUSINESS. You still have a chance to make some money from me. Let's go!
Wait a minute. Just read about 27 bad horrible reviews. This bag is coming from China! Everyone was $#*!ing about the shipping time. Three weeks or more. No way, not in this century with modern technology, come on. You are scammers! NO SALE!
Overview
Grace Callie Designs has a rating of 2.4 stars from 80 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Grace Callie Designs most frequently mention credit card and tracking number. Grace Callie Designs ranks 319th among Fashion Jewelry sites.
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- Scottsdale, Arizona, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members