Had a question about ordering, called and received a real person on the phone that quickly answered my question. Finished placing my order online. It was easy and the pricing and shipping were very good.
I would have liked it if a tracking number was provided when item shipped. When product did not arrive in 1 week I had to call again to ask if it had been shipped yet and get a tracking number.
I went to two hard ware stores in my town they both charged about the same price, The internet is always more reasonable, I purchased the same high quality duel outlet as the premium hard ware store at 3 time lower price.Highly recommend Gordon Electric for lower prices a and superior quality. With the shipping included in the price I still saved over $80.00 compared to the two hardware stores in my area.
The web site is old and needs to be replaced. There is no indication of when the product will arrive...However, your prices are good. I need the product prior to January 6th...I could not tell if i would receive it
Thanks for your help in returning an ordered item and re-ordering the correct one. The new outlets arrived and just need to confirm that the returned outlets have been credited. Overall was pleased with your very personable and professional team.
I am VERY disappointed with the service from this company! We placed this order on 9/5/19 and it should have shipped in 3-5 business days... We waited, didn't get it... no communication from a company rep. I emailed and it took 2 days to get a response, to which I was told that it would be shipped that day...or by the 16th. Still didn't get it... emailed again, another 2 days before response... was told the shipment was lost in transit. So it would be shipped again. We finally just received in on 9/26! That is beyond ridiculous in this day and age where 99% of the companies out there ship items the next day... or within 5 days AT THE MOST! We will NEVER do business with this company again! We don't normally leave reviews like this, but I could not let this go by without letting people know just how bad our experience was. You did not offer any kind of discount, free shipping... NOTHING...for the frustration and inconvenience this caused!
It was pretty simple and great price only 4 stars for now because i just placed the order and dont know how well the delivery will go until i receive it
Delivery was excellent came fast product 100% good condition
Was happy to find the exact (hopefully) sized hurricane lamp glass needed to finish a rustic chandelier at a great price. Followup to previous: Received replacement lamp globe, one of the set of 6 globes (a manufacturing oops) had a slightly enlarged lip on the base and wouldn't fit easily into the lamp base. Customer service promptly sent a replacement, no questions asked and it arrived in 2 days! Great customer service and outstanding shipping and handling, all fragile items were extremely well packed and arrived in undamaged condition. Thanks!
Amazing company. I needed a special socket that I could not find in my local hardware stores including Home Depot and Lowes. However I was able to find it at Gordon Electrical Supply. I highly recommend them to anyone looking or an electrical part. Fast service and fast delivery. Thank you Gordon Electrical Supply.
Item was just what we needed and promptly delivered. Great service. Thank you!
If I get these heat detectors tomorrow I will recommend y'all to everybody!
I will still use Gordon Electric. My heat detectors were later than I was advised they would be. We were also charged twice on the credit card we used for payment. However, the refund was issued quickly and next time I need these detectors, I will know where to find them and hopefully order in time to get these when needed!
Basically I feel like the price for the switch plate was very high on top of shipping for over $10 for an item that weighs a few ounces. You don't even have a coupon code to cut the cost. Kind of a Bummer.
Fast and easy. It was an excellent buying experience. I will definitely do business with this vendor again in the future. I will however have to exchange the bulbs purchased for a different bulb. The bulbs I chose were not correct. My fault, not the vendor's.
So far it has been a swift and agreeable ordering experience. I am completely satisfied with the product I ordered. It is installed and looks great. I will certainly remember Gordon Electric Supply in the future if and when I need other supplies.
I needed a replacement socket for my RV. Once I finally figured out the part I needed, the ordering was easy. I plugged in the Pass&Seymour no. In Google and got your site which was easy to use. One thing I wish of sites but almost noone does is state the shipping location. It would help in deciding whether to pay for air shipping. Thanks. I am almost sure I have ordered the correct parts to mount on my mini RV to be able to plug in a standard extnsion cord 15 amps of dockside juice.
Quick and easy. We are replacing all the old siding on our house and I wanted white covers for the outdoor receptacles. I couldn't find them in Lowes or Home Depot stores. I will be using this website in the future! Thank you Gordon Electric!
The search engine on your website is terrible. I had a much easier time searching in Google, then using that information to find things on your site. You had everything I wanted, but finding it was a bit painful. It also would have been good to know that the shopping cart wouldn't remember items until after I created a cart. I had put three items in there only to have it "forget" making me go looking for them all over.
Working with your web-site was easy. The blue outlets are perfect for my project. Problem was UPS - they lost my package - it took 2 weeks to arrive. The contractor had to hold up finishing my project until the outlets arrived. They were installed within a 1/2 after UPS finally delivered them.
My experience with this company was excellent. When I was ordering my replacement part on line I needed assistance and the representative Kris Kuttler was so helpful. Unfortunately I got charged twice for my order. It turned out not to be a problem, they credited my account in no time. I would definitely order again through Gordon Electric. It was the best price I could find.
Question regarding included parts (motor included; RE: call taken by Woody) was answered promptly and professionally. Price, including shipping, was below that of competitors. Door to door delivery time was within 48 hours of placing order.
Hard to find this website using Google search engine even when using the specific part number. Was ready to stop looking and then stumbled on it by accident. Sites needs to be "promoted" better on Google.
Answer: They offer refunds but will scam you of your time -- they put literally every electrical part to ever exist on their website and sell it to you... then they try and order it from the manufacturer. They sell you items that they don't have.
Gordon Electric Supply has a rating of 4.7 stars from 6,571 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Gordon Electric Supply most frequently mention customer service, timely manner and good condition. Gordon Electric Supply ranks 167th among Electronic Component sites.